Job Posting Title: IT Training Manager - Epic & Clinical Systems ---- Hiring Department: Dell Medical School ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status:
Job Posting Title: IT Training Manager - Epic & Clinical Systems ---- Hiring Department: Dell Medical School ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status:
IT Training Analyst
Pasadena, TX · On-site
We are seeking an IT Training Analyst I for a position in the Houston, TX area. The primary objective of the IT Training Analyst I is to educate employees of Turner Industries in utilizing the ...
IT Training Analyst
Pasadena, TX · On-site
We are seeking an IT Training Analyst I for a position in the Houston, TX area. The primary objective of the IT Training Analyst I is to educate employees of Turner Industries in utilizing the ...
Epic Training Manager
Austin, TX · On-site
$105K - $130K/yr
Reporting to the Chief Medical Informatics Officer , the IT Training Manager will provide strategic ... leadership for the organization's Epic and healthcare technology training program. This individual ...
Epic Training Manager
Austin, TX · On-site
$105K - $130K/yr
Reporting to the Chief Medical Informatics Officer , the IT Training Manager will provide strategic ... leadership for the organization's Epic and healthcare technology training program. This individual ...
Epic Training Manager
Austin, TX · On-site
Reporting to the Chief Medical Informatics Officer , the IT Training Manager will provide strategic ... leadership for the organization's Epic and healthcare technology training program. This individual ...
Epic Training Manager
Austin, TX · On-site
Reporting to the Chief Medical Informatics Officer , the IT Training Manager will provide strategic ... leadership for the organization's Epic and healthcare technology training program. This individual ...
We are seeking an IT Training Analyst I for a position in the Houston, TX area. The primary objective of the IT Training Analyst I is to educate employees of Turner Industries in utilizing the ...
We are seeking an IT Training Analyst I for a position in the Houston, TX area. The primary objective of the IT Training Analyst I is to educate employees of Turner Industries in utilizing the ...
We are seeking an IT Training Analyst I for a position in the Houston, TX area. The primary objective of the IT Training Analyst I is to educate employees of Turner Industries in utilizing the ...
We are seeking an IT Training Analyst I for a position in the Houston, TX area. The primary objective of the IT Training Analyst I is to educate employees of Turner Industries in utilizing the ...
IT Support Supervisor
Dallas, TX · Remote
$85K - $115K/hr
This is a hands-on leadership role for someone who combines strong healthcare IT knowledge with team management, training, and operational support experience. The IT Support Supervisor will help ...
Quick apply
IT Support Supervisor
Dallas, TX · Remote
$85K - $115K/hr
This is a hands-on leadership role for someone who combines strong healthcare IT knowledge with team management, training, and operational support experience. The IT Support Supervisor will help ...
IT Support Supervisor
Beaumont, TX · Remote
$85K - $115K/hr
This is a hands-on leadership role for someone who combines strong healthcare IT knowledge with team management, training, and operational support experience. The IT Support Supervisor will help ...
Quick apply
IT Support Supervisor
Beaumont, TX · Remote
$85K - $115K/hr
This is a hands-on leadership role for someone who combines strong healthcare IT knowledge with team management, training, and operational support experience. The IT Support Supervisor will help ...
IT Support Supervisor
Dallas, TX · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... training materials, and support procedures * Monitor team performance, manage schedules and ...
Quick apply
IT Support Supervisor
Dallas, TX · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... training materials, and support procedures * Monitor team performance, manage schedules and ...
IT Support Supervisor
San Antonio, TX · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... training materials, and support procedures * Monitor team performance, manage schedules and ...
Quick apply
IT Support Supervisor
San Antonio, TX · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... training materials, and support procedures * Monitor team performance, manage schedules and ...
IT Support Supervisor
Houston, TX · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... training materials, and support procedures * Monitor team performance, manage schedules and ...
Quick apply
IT Support Supervisor
Houston, TX · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... training materials, and support procedures * Monitor team performance, manage schedules and ...
IT Support Supervisor
San Antonio, TX · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... training materials, and support procedures * Monitor team performance, manage schedules and ...
Quick apply
IT Support Supervisor
San Antonio, TX · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... training materials, and support procedures * Monitor team performance, manage schedules and ...
IT Support Supervisor
Amarillo, TX · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... training materials, and support procedures * Monitor team performance, manage schedules and ...
Quick apply
IT Support Supervisor
Amarillo, TX · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... training materials, and support procedures * Monitor team performance, manage schedules and ...
IT Support Supervisor
Austin, TX · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... training materials, and support procedures * Monitor team performance, manage schedules and ...
Quick apply
IT Support Supervisor
Austin, TX · Remote
$80K - $115K/hr
We are seeking an experienced IT Support Supervisor to lead a remote team focused on IT training, ... training materials, and support procedures * Monitor team performance, manage schedules and ...
IT JOB Training Program
Austin, TX · On-site
$525/wk
Year Up United is a one-year or less, intensive job training program that provides young adults ... In-depth classes include: - IT Support - Application Development - Project Management - Business ...
IT JOB Training Program
Austin, TX · On-site
$525/wk
Year Up United is a one-year or less, intensive job training program that provides young adults ... In-depth classes include: - IT Support - Application Development - Project Management - Business ...
Year Up United is a one-year or less, intensive job training program that provides young adults ... In-depth classes include: - IT Support - Application Development - Project Management - Business ...
Year Up United is a one-year or less, intensive job training program that provides young adults ... In-depth classes include: - IT Support - Application Development - Project Management - Business ...
Year Up United is a one-year or less, intensive job training program that provides young adults ... In-depth classes include: - IT Support - Application Development - Project Management - Business ...
Year Up United is a one-year or less, intensive job training program that provides young adults ... In-depth classes include: - IT Support - Application Development - Project Management - Business ...
IT Portfolio Manager
Austin, TX · On-site
IT Portfolio Manager Location Austin B41, 10000 Spectrum Drive, Austin, TX Onsite Requirement Yes Number of days onsite 5 Days Must Have Skills Skill 1 you will be directly working for the MD and ...
IT Portfolio Manager
Austin, TX · On-site
IT Portfolio Manager Location Austin B41, 10000 Spectrum Drive, Austin, TX Onsite Requirement Yes Number of days onsite 5 Days Must Have Skills Skill 1 you will be directly working for the MD and ...
Be Seen First
Information Technology (IT) Manager (Houston, TX)
Houston, TX · On-site
$75K - $80K/yr
The IT Manager role is assigned to client environments with mid to high complexity and is ... Providing training on new processes and technologies being implemented within a client-facing ...
Quick apply
Be Seen First
Information Technology (IT) Manager (Houston, TX)
Houston, TX · On-site
$75K - $80K/yr
The IT Manager role is assigned to client environments with mid to high complexity and is ... Providing training on new processes and technologies being implemented within a client-facing ...
Training Manager
Farmers Branch, TX · On-site
Training Manager, Uncle Julio's Brand Sun Holdings is one of the largest franchise organizations in ... The ideal candidate is creative, tech-savvy, highly organized, and deeply connected to restaurant ...
Training Manager
Farmers Branch, TX · On-site
Training Manager, Uncle Julio's Brand Sun Holdings is one of the largest franchise organizations in ... The ideal candidate is creative, tech-savvy, highly organized, and deeply connected to restaurant ...
It Training Manager information
See Texas salary details
$23.3K - $29.3K
9% of jobs
$33K is the 25th percentile. Wages below this are outliers.
$29.3K - $35.3K
25% of jobs
The median wage is $39.9K / yr.
$35.3K - $41.3K
20% of jobs
$41.3K - $47.3K
16% of jobs
$50.2K is the 75th percentile. Wages above this are outliers.
$47.3K - $53.4K
9% of jobs
$53.4K - $59.4K
6% of jobs
$59.4K - $65.4K
5% of jobs
$65.4K - $71.4K
3% of jobs
$71.4K - $77.4K
2% of jobs
$77.4K - $83.4K
2% of jobs
$83.4K - $89.4K
1% of jobs
$23.3K
$47K
$89.4K
How much do it training manager jobs pay per year?
What is an IT Training Manager?
What are some common challenges faced by IT Training Managers when implementing new training programs?
What are the key skills and qualifications needed to thrive as an IT Training Manager, and why are they important?
What is the difference between It Training Manager vs IT Trainer?
| Aspect | IT Training Manager | IT Trainer |
|---|---|---|
| Responsibilities | Oversees training programs, manages teams, develops training strategies | Delivers training sessions, creates training materials, provides technical instruction |
| Required Credentials | Bachelor's degree in IT or related field, certifications like CompTIA, PMP beneficial | Technical certifications, relevant experience, often similar certifications |
| Work Environment | Corporate training departments, large organizations, educational institutions | Training centers, corporate environments, workshops |
The main difference is that an IT Training Manager focuses on managing training programs and teams, while an IT Trainer primarily delivers technical training directly to learners. Both roles require relevant certifications and experience, but the manager role involves strategic planning and oversight, whereas the trainer role emphasizes direct instruction.
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The most popular types of It Training jobs in Texas are:
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For It Training Manager jobs in Texas, the most frequently searched job titles are:
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The top searched job categories for It Training Manager jobs in Texas are:
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Cities in Texas with the most It Training Manager job openings:

Full-time
PTO
Re-posted 12 days ago
University Of Texas at Austin rating
8.3
Based on 64 frontline employees who took The Breakroom Quiz
129th of 623 rated colleges and universities
Job description
IT Training Manager - Epic & Clinical Systems
----
Hiring Department:
Dell Medical School
----
Position Open To:
All Applicants
----
Weekly Scheduled Hours:
40
----
FLSA Status:
Exempt from FLSA
----
Earliest Start Date:
Immediately
----
Position Duration:
Expected to Continue
----
Location:
AUSTIN, TX
----
Job Details:
General Notes
The IT Training Manager - Epic & Clinical Systems provides leadership and oversight for Dell Medical School's Epic and healthcare technology training program. This role is responsible for developing training strategy, leading training operations, managing training staff, and ensuring the effective design, delivery, and continuous improvement of education programs supporting Epic applications, electronic health record (EHR) systems, and associated digital technologies. The position partners closely with clinical, operational, and technical leaders to promote user adoption, workflow optimization, organizational readiness, and successful technology implementations.
Important Employment Information
This position is not eligible for employer-sponsored work authorization. Applicants requiring current or future visa sponsorship are not eligible for employment in this position.
Purpose
The IT Training Manager - Epic & Clinical Systems leads the organization's Epic and healthcare technology training function by establishing training strategy, managing staff, overseeing curriculum development, and ensuring successful adoption of clinical and business applications. This role provides leadership for user readiness, workflow optimization, onboarding, system implementations, upgrades, and ongoing education while partnering with clinical informaticists, application analysts, operational leaders, and executive stakeholders to support organizational goals.
Responsibilities
Develops and Maintains Training Programs
- Establish departmental standards for curriculum development, instructional design, training delivery, and competency assessment
- Oversee training governance to ensure consistency, quality, compliance, and alignment with organizational objectives
- Establish key performance indicators and success measures for training effectiveness and user readiness
- Design education programs tailored to clinical and non-clinical audiences
- Oversee the development, maintenance, and quality of training materials, curricula, e-learning content, and user education resources
- Align training content with clinical workflows and application functionality
- Update educational materials based on system enhancements, workflow changes, and user feedback
- Ensure training supports organizational standardization and optimization initiatives
- Manage project training requirements and scheduling of training resources
- Develop, administer, and monitor training-related budgets, instructional technologies, training environments, educational materials, travel, and vendor-supported training activities
- Establish user application assignments and training pathways based on job responsibilities, workflows, security requirements, and organizational standards
- Ensure assigned curricula and competencies support effective system utilization and user readiness
Delivers Training and Onboarding
- Ensure effective delivery of classroom, virtual, and hands-on training programs through direct facilitation or delegation to training staff
- Oversee onboarding education programs for new employees, providers, and operational teams
- Deliver individual and group training for new clinics, departments, and operational initiatives
- Deliver education supporting software updates and new Epic functionality
- Provide at-the-elbow support for providers, clinical staff, and non-clinical users
- Provide leadership in resolving training issues and operational challenges
Assigns Applications and Supports User Proficiency
- Determine appropriate application assignments based on user roles and workflow requirements
- Develop and maintain advanced knowledge of supported Epic applications
- Guide users through role-specific workflows and operational procedures
- Monitor user proficiency and application adoption
- Manage training requests, access questions, and user support needs
- Work closely with department managers to identify and document training requirements
Coordinates Training Logistics
- Schedule training sessions and manage training environments
- Coordinate logistics for educational events across multiple locations
- Track attendance, training completion, and competency records
- Ensure availability of required equipment, systems, and training resources
- Maintain training documentation and related administrative records
- Establish and manage training schedules supporting system implementations, upgrades, optimization initiatives, onboarding activities, and ongoing education
- Coordinate training resources to align with operational priorities and project timelines
Analyzes Training and Workflow Effectiveness
- Review organizational activities and operational data to support planning and process improvement
- Assess curriculum effectiveness and recommend quality improvements
- Provide feedback supporting the build and maintenance of training environments
- Maintain an understanding of organizational policies, ambulatory operations, and business workflows
- Align training with Epic application functionality and organizational processes
- Identify, investigate, and resolve training-related issues affecting user adoption, system utilization, and workflow efficiency
- Recommend enhancements to training programs, educational materials, and workflow processes based on performance metrics, user feedback, and organizational objectives
Consults and Collaborates with Stakeholders
- Collaborate with Applications & Informatics teams, project managers, department leaders, and super users
- Ensure training content is standardized and aligned with organizational initiatives
- Lead optimization of operational workflows through on-site review and departmental support
- Promote efficient workflows that improve operational effectiveness, customer satisfaction, and quality outcomes
- Support strategic organizational goals through targeted training and workflow enhancements
- Collaborate with operational, clinical, and informatics leadership to support user adoption, workflow optimization, and effective utilization of Epic and business applications
- Escalate significant operational, technical, compliance, resource, or policy issues to senior leadership as appropriate
- Partner with stakeholders to identify educational needs and develop strategies that improve organizational performance and end-user proficiency
Manages Direct Reports
- Establish departmental goals, priorities, staffing plans, and workload assignments
- Develop and mentor training staff and future training leaders
- Ensure appropriate staffing coverage for implementations, upgrades, optimization initiatives, and support activities
- Evaluate staff competency and training effectiveness
- Provide full-cycle supervision including recruitment, onboarding, coaching, performance management, and employee development
- Establish performance expectations, monitor progress, and provide ongoing mentoring and feedback
- Complete performance evaluations and development plans
- Approve timecards, schedules, paid time off, and routine personnel actions
- Address employee relations and performance concerns in partnership with Human Resources
- Promote employee engagement, accountability, and professional growth while ensuring alignment with departmental and organizational goals
Marginal or Periodic Functions
- Participate in go-live support and floor training during system implementations
- Assist with testing and rollout of new application functionality
- Support training activities for vendors and external partners
- Participate in change management and communication initiatives
- Participate in professional development and credentialing activities
- Adhere to internal controls and reporting structure
- Perform related duties as assigned
Knowledge, Skills, and Abilities
Training Program Leadership
- Lead the design, implementation, and evaluation of enterprise training programs
- Establish training priorities, standards, and performance expectations
- Balance operational demands, project timelines, and resource constraints
Strategic Agility
- Anticipate future training needs and align educational initiatives with organizational goals
- Support Epic implementations, upgrades, and optimization initiatives through proactive planning
- Adapt training strategies based on evolving operational and technology needs
Develops Talent
- Coach, mentor, and develop employees to achieve performance goals
- Provide clear feedback, guidance, and professional development opportunities
- Build an engaged, accountable, and high-performing team culture
Interpersonal Savvy
- Build effective relationships with providers, operational leaders, informaticists, and stakeholders
- Navigate complex organizational dynamics with professionalism and diplomacy
- Influence without direct authority across multiple departments
Problem Solving
- Evaluate data and operational challenges to identify root causes and effective solutions
- Address training, adoption, workflow, and performance issues
- Make sound decisions in ambiguous or rapidly changing situations
Customer Focus
- Understand the needs of end users and operational stakeholders
- Ensure training services support user adoption, operational efficiency, and organizational success
- Promote a culture of service excellence and continuous improvement
Drive for Results
- Establish measurable goals and accountability for training outcomes
- Monitor program effectiveness and implement continuous improvements
- Deliver results while maintaining quality, compliance, and stakeholder satisfaction
Healthcare Technology and Epic Knowledge
- Demonstrate knowledge of healthcare workflows, EHR systems, and Epic applications
- Understand system implementation, optimization, and adoption principles
- Apply technology expertise to improve user competency and organizational performance
Project and Resource Management
- Plan, prioritize, and coordinate multiple training initiatives simultaneously
- Allocate resources effectively to support organizational priorities
- Monitor progress and ensure completion of training-related deliverables
Required Qualifications
- Bachelor's degree in Health Informatics, Education, Healthcare Administration, Business Administration, Information Systems, Organizational Development, or a related field
- Minimum of five years of progressively responsible experience in healthcare technology training, Epic, EHR education, healthcare IT, informatics, or a related field
- Minimum of two years of people leadership, supervisory, project leadership, or management experience
- Experience leading educational initiatives, system implementations, organizational change, or user adoption programs
- Knowledge of healthcare workflows and information system applications supporting multi-specialty clinic operations, ambulatory surgery centers, research, and higher education
- Experience developing training strategy, curriculum, competency programs, and instructional materials
- Strong leadership, presentation, facilitation, communication, and organizational skills
- Ability to manage multiple priorities while leading cross-functional teams and enterprise initiatives
Relevant education and experience may be substituted as appropriate.
Preferred Qualifications
- Master's degree in Health Informatics, Instructional Design, Healthcare Administration, Organizational Development, Business Administration, or a related field
- Experience leading Epic training, education, or user adoption programs
- Experience managing training resources supporting Epic implementations, system upgrades, optimization initiatives, and organizational change
- Experience supporting Epic applications within a healthcare environment
- Cross-credentialed in multiple Epic modules
- Epic implementation or go-live leadership experience
- Experience developing enterprise training standards, governance processes, competency programs, or learning strategies
- Experience with instructional design, adult learning methodologies, or Learning Management Systems (LMS)
Licenses/Registrations/Certifications
Required
- Epic Certification, Accreditation, or Credential in at least one Epic application or training track
- Ability to obtain and maintain additional Epic certifications, accreditations, or credentials as required by assigned responsibilities
Preferred
- Multiple Epic certifications, accreditations, or credentials
- Epic Principal Trainer Certification or designation
- Instructional Design Certification
- Adult Learning Certification
- Certified Professio
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Benefits
Hours and flexibility
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Industry
Education and retail
Company size
10,000+ Employees
Headquarters location
Austin, TX, US