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It Operations Specialist Jobs (NOW HIRING)

Impact Seven

IT Operational Specialist

Rice Lake, WI · On-site

The IT Operations Specialist supports the day-to-day technology, systems, and operational support functions of the organization.The IT Operations Specialist provides front-line technical support ...

Impact Seven

IT Operational Specialist

Altoona, WI · On-site

The IT Operations Specialist supports the day-to-day technology, systems, and operational support functions of the organization.The IT Operations Specialist provides front-line technical support ...

Impact Seven

IT Operational Specialist

Rice Lake, WI · On-site

$25 - $28/hr

POSITION: IT Operations Specialist SUMMARY: The IT Operations Specialist supports the day-to-day technology, systems, and operational support functions of the organization. The IT Operations ...

Black Kite

Senior IT Operations Specialist

Boston, MA · On-site

WHAT YOU BRING * 5+ years in IT operations or IT service delivery, including hands-on front-line support you're proud of - this role personally delivers help, not just manages it * Vendor and ...

SAIC

IT Operations Manager

Colorado Springs, CO · On-site

$160K - $200K/yr

Description SAIC is seeking a highly skilled Enterprise IT Operations Manager in Colorado Springs ... Specialist (441), System Administrator (451), or IT Investment/Portfolio Manager (804)

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It Operations Specialist information

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$32.5K

$83.3K

$156.5K

How much do it operations specialist jobs pay per year?

As of Aug 7, 2026, the average yearly pay for it operations specialist in the United States is $83,310.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between It Operations Specialist vs Network Administrator?

It Operations SpecialistNetwork Administrator
Focuses on overall IT operations, system maintenance, and support across multiple platformsPrimarily manages and maintains computer networks, including LAN, WAN, and network security
Requires certifications like CompTIA A+ or Network+; often involves troubleshooting, system updates, and user supportOften requires Cisco CCNA or CompTIA Network+; involves configuring network hardware, monitoring network performance, and security
Works in diverse IT environments, supporting enterprise systems and infrastructureWorks mainly within network infrastructure, often in organizations with complex network needs

While both roles involve technical support and certifications, the It Operations Specialist has a broader scope covering overall IT systems, whereas the Network Administrator specializes in network management and security. Both roles are essential in maintaining organizational IT health, but their focus areas differ.

What are the key skills and qualifications needed to thrive as an IT Operations Specialist?

To thrive as an IT Operations Specialist, you need a solid understanding of network administration, system troubleshooting, and IT infrastructure, often supported by a degree in information technology or relevant certifications. Familiarity with tools like Windows/Linux server environments, cloud platforms, ticketing systems, and certifications such as CompTIA or Microsoft are typically required. Strong problem-solving skills, attention to detail, and effective communication help professionals excel in supporting users and collaborating with technical teams. These skills are crucial for ensuring system reliability, minimizing downtime, and maintaining seamless business operations.

What does an IT Operations Specialist do?

An IT Operations Specialist is responsible for maintaining and supporting an organization’s IT infrastructure, including servers, networks, and software systems. They monitor system performance, troubleshoot issues, and ensure that IT services are running efficiently and securely. These specialists may also manage backups, implement security protocols, and assist with hardware or software upgrades. Their work is essential for minimizing downtime and ensuring business continuity in an increasingly digital environment.

What are some common challenges faced by IT Operations Specialists, and how can they be addressed?

IT Operations Specialists often encounter challenges such as managing unexpected system outages, balancing multiple support requests, and keeping up with rapid technology changes. Effective time management, strong communication with team members, and proactive monitoring tools can help address these issues. Additionally, staying current with industry best practices and participating in ongoing training can make it easier to troubleshoot problems efficiently and minimize downtime.
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It Operations Specialist jobs near you
Infographic showing various It Operations Specialist job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $83,310 per year, or $40.1 per hour.

Junior IT Operations Specialist (Austin, Full-Time)

Texas Sports Academy Main

Austin, TX • On-site

$20/hr

Full-time

Posted 16 days ago

Job description

Texas Sports Academy is a K-12 school designed for serious student-athletes who want both elite academics and high-level athletic development. Students cover 2x the material in just 2 hours a day, using the same 2-Hour Learning model as Alpha Schools. That frees up their entire afternoon for serious training, where they work alongside former pro and D1 athletes coaching them at the highest standard.

We are hiring a Junior IT Operations Specialist based in Austin to support our IT Operations Manager with the daily work that keeps our device program and campus technology running. You will help configure and deploy MacBook Neos, manage inbound and outbound shipments, process device returns, and provide first-line support for students and staff. This role is a direct partner to the IT Operations Manager and a foundational seat on a growing IT team.

What You'll Do
  • Support the IT Operations Manager: Partner closely with the IT Operations Manager on daily execution, taking ownership of assigned tasks and freeing them up to focus on higher-level work.
  • Device Configuration and Deployment: Assist with imaging and preparing MacBook Neos for use, including installing our standard software stack, applying MDM profiles, configuring user accounts, and enforcing security settings before devices are shipped.
  • Inventory and Shipping Support: Help receive inbound shipments, log serial numbers, maintain organized inventory, and pack and ship laptops to our schools, coaches, and staff across Texas.
  • Returns and Device Recovery: Process returned, damaged, or end-of-life devices, wipe and reimage devices for redeployment when possible, and retire devices that have reached end of life.
  • First-Line User Support: Serve as the first point of contact for students and staff experiencing device issues, including login problems, software errors, and hardware concerns. Resolve issues directly when possible and escalate to the IT Operations Manager when needed.
  • Documentation and Records: Keep device tracking, ticket notes, and internal documentation accurate and current so the team can operate efficiently.

Requirements

  • IT Operations Experience: 1 to 3 years of hands-on IT support or IT operations experience. You can walk us through the devices you supported, the issues you resolved, and the systems you kept running.
  • macOS and Mobile Device Familiarity: Working experience with macOS deployment and management, and comfort supporting iOS or comparable mobile devices.
  • Comfort With Hands-On Work: This role requires regular physical work, including receiving shipments, lifting boxes, organizing inventory, and preparing outbound packages. Candidates should be comfortable with the operational and logistics side of the role.
  • Strong Customer Service Orientation: Ability to communicate clearly and patiently with students and parents, particularly during stressful situations such as a device failure before class.
  • Attention to Detail: Consistent, accurate record-keeping across inventory, shipments, and device assignments.
  • AI Forward: We use AI tools daily to streamline communications, automate repetitive tasks, and improve troubleshooting. Familiarity with tools such as Perplexity Computer is a plus.
  • Location: Austin-based. Candidates must live in or around Austin to commute to the worksite.
Bonus Points
  • K-12 or 1:1 Device Program Experience: Prior experience supporting student device programs, including deployments of 100 or more devices.
  • MDM Platform Experience: Hands-on experience with Apple Business Manager, Jamf, Kandji, Mosyle, or a comparable platform.
  • Scripting or Automation Familiarity: Exposure to scripting or automation tools used to streamline device imaging and onboarding.
  • Certifications: CompTIA A+, Apple Certified Support Professional, or comparable certifications.

Benefits

Pay: $20/hour