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It Operations Specialist Jobs (NOW HIRING)

KWI

IT Operations Specialist

Melville, NY

As an IT Operations Specialist, you excel at the following core competencies * Adaptive Communication: You translate complex technical issues into clear, actionable guidance. Users trust you because ...

Spotline

IT Operations Specialist

Sunnyvale, CA · On-site

* 5 10 years of experience in IT Operations, Desktop Support, Systems Administration, or a related ITsupport role. * Experience providing day-to-day IT troubleshooting for laptops, Slack, printers ...

SHI

Sr. IT Operations Specialist

Charlotte, NC · On-site

Job Summary The Sr. IT Operations Specialist will develop departmental communication strategies for business updates, program initiatives, employee recognition, and IT incidents, while drafting ...

Jubilee Ministries

IT OPERATIONS SPECIALIST

Lebanon, PA · On-site

$24/hr

... IT Operations Coordinator to serve as our solo, one-stop shop for support for all technology. In this role, you aren't hidden away in a back server room; you are a vital, visible part of our daily ...

CertiK

IT Operations Specialist

New York, NY · Remote

$70K - $90K/yr

... day operational tasks to help keep the office and systems running smoothly. Responsibilities * Provide day-to-day IT support for employees across hardware, software, accounts, and access-related ...

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All JobsIt Operations Specialist Jobs

It Operations Specialist information

See salary details

$32.5K

$83.3K

$156.5K

How much do it operations specialist jobs pay per year?

As of Aug 7, 2026, the average yearly pay for it operations specialist in the United States is $83,310.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,000.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between It Operations Specialist vs Network Administrator?

It Operations SpecialistNetwork Administrator
Focuses on overall IT operations, system maintenance, and support across multiple platformsPrimarily manages and maintains computer networks, including LAN, WAN, and network security
Requires certifications like CompTIA A+ or Network+; often involves troubleshooting, system updates, and user supportOften requires Cisco CCNA or CompTIA Network+; involves configuring network hardware, monitoring network performance, and security
Works in diverse IT environments, supporting enterprise systems and infrastructureWorks mainly within network infrastructure, often in organizations with complex network needs

While both roles involve technical support and certifications, the It Operations Specialist has a broader scope covering overall IT systems, whereas the Network Administrator specializes in network management and security. Both roles are essential in maintaining organizational IT health, but their focus areas differ.

What are the key skills and qualifications needed to thrive as an IT Operations Specialist?

To thrive as an IT Operations Specialist, you need a solid understanding of network administration, system troubleshooting, and IT infrastructure, often supported by a degree in information technology or relevant certifications. Familiarity with tools like Windows/Linux server environments, cloud platforms, ticketing systems, and certifications such as CompTIA or Microsoft are typically required. Strong problem-solving skills, attention to detail, and effective communication help professionals excel in supporting users and collaborating with technical teams. These skills are crucial for ensuring system reliability, minimizing downtime, and maintaining seamless business operations.

What does an IT Operations Specialist do?

An IT Operations Specialist is responsible for maintaining and supporting an organization’s IT infrastructure, including servers, networks, and software systems. They monitor system performance, troubleshoot issues, and ensure that IT services are running efficiently and securely. These specialists may also manage backups, implement security protocols, and assist with hardware or software upgrades. Their work is essential for minimizing downtime and ensuring business continuity in an increasingly digital environment.

What are some common challenges faced by IT Operations Specialists, and how can they be addressed?

IT Operations Specialists often encounter challenges such as managing unexpected system outages, balancing multiple support requests, and keeping up with rapid technology changes. Effective time management, strong communication with team members, and proactive monitoring tools can help address these issues. Additionally, staying current with industry best practices and participating in ongoing training can make it easier to troubleshoot problems efficiently and minimize downtime.
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It Operations Specialist jobs near you
Infographic showing various It Operations Specialist job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $83,310 per year, or $40.1 per hour.

IT Operations Specialist - Level 2

Deploy

Atlanta, GA

Full-time

Re-posted 10 days ago

Job description

Job Title: IT Operations Specialist – Level 2Reports to: IT Operations Manager

The IT Operations Specialist – Level 2 plays a key technical role in driving efficiency, automation, and reliability across DEPLOY's client's IT Operations. This position supports and automates the lifecycle of user accounts, hardware, and software, ensuring employees have the fastest, easiest, and best experience with technology.

The ideal candidate brings deep PowerShell scripting, troubleshooting, and automation expertise, along with hands-on experience in Microsoft 365 administration, Windows administration, and IT asset coordination.
Working under the direction of the IT Operations Manager, this role focuses on building and maintaining automation that eliminates manual work, standardizes IT processes, and improves IT operations and support.

The specialist executes hardware and software lifecycle operations, manages M365 and user administration, and provides Level 2 support for complex hardware, software, and account issues—continuously enhancing IT operations through scripting, integration, and process improvement.

>>>> Develop and maintain PowerShell automation for hardware, software, and user lifecycle processes.

Manage user accounts, roles, and permissions in Entra ID and Microsoft 365

Administer M365 applications (Exchange, Teams, SharePoint, OneDrive) and automate recurring administrative tasks.

Diagnose and resolve Level 2 hardware, software, and user issues, preventing recurrence through automation.

Integrate ITSM workflows with automation to streamline requests, fulfillment, and tracking.

Execute procurement, logistics, and deployment tasks under IT Operations Manager direction.

Maintain up-to-date user, device, and asset records across systems with a strong attention to detail.

Support new-site deployments and M&A integrations, coordinating hardware, and account provisioning.

Provide surge support for Help Desk operations as needed.

Join a growing IT organization that values automation, precision, and continuous improvement.

You'll help transform how technology supports the business by automating processes, improving user experiences, and ensuring systems just work.

With eight businesses, 102 locations, and over 1,200 users, DEPLOY's client offers the opportunity to make a direct and lasting impact at scale. Your technical skills and problem-solving mindset will help us modernize, simplify, and deliver a best-in-class IT experience across the enterprise.

Span of Control: (incl # reports) No direct reports.

Decision Making / Autonomy: Expected to independently identify automation opportunities, propose solutions, and implement approved process improvements with minimal oversight of the IT Operations Manager.

Financial Authority: Does not own a budget directly.

Work / Problem Complexity: Handles moderately complex technical and operational problems across user and hardware lifecycle management.

Requires deep analytical thinking, PowerShell scripting expertise, and a thorough understanding of Microsoft 365 and Windows environments.

Influencing / People Leadership: Collaborates cross-functionally with IT, procurement, and business unit teams to standardize processes and implement automation.

EDUCATION / EXPERIENCE

Certifications: None required

Educational Requirements: Preferred: Bachelors degree in Computer Science Related field

Years of Experience: 5+ Years of IT Operation or Systems Administration Experience

Knowledge / Skills / Abilities: Expert level PowerShell scripting, integration, and automation skills.

M365 Admin (Exchange, Teams, SharePoint) Windows desktop administration Hardware configuration and administration

POTENTIAL CAREER PROGRESSION = Potential progression to IT Operations Manager