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Senior It Operations Specialist Jobs (NOW HIRING)

CoreWeave

IT Operations Specialist

Sunnyvale, CA · On-site

The IT Operations Specialist will support and scale the internal IT environment, focusing on end-user support, automation, and process improvement. Responsibilities : • IT Operations at CoreWeave ...

Stord, Inc.

IT Operations Specialist

Irvine, CA · On-site

Role Summary The IT Operations Specialist is an experienced individual contributor role responsible for proactively managing all facility requests, IT support tickets, and escalations while ...

TEKsystems

IT Operations Specialist

Harrisburg, PA

$20 - $25/hr

The IT Operations Specialist works within the Infrastructure unit and collaborates with other teams in the IT & Cyber Operations and Technology Strategy sections to uphold technology standards ...

Softwriters

IT Operations Specialist

Pittsburgh, PA · On-site

IT Operations Specialist - SoftWriters More Than a Technology Company. Empower LTC Pharmacies. Save Lives. Build the Future of Healthcare Technology. About SoftWriters SoftWriters develops innovative ...

TCWGlobal

IT Operations Specialist

Sunnyvale, CA

$40 - $50/hr

Job Title: IT Operations Specialist Location: Sunnyvale, CA 94086 (** Onsite - Local Candidates Only ) Duration: 3-6 Month Contract-to-Hire (based on performance) Pay Rate: $40-50/hr + Benefits ...

Alpaca

IT Operations Specialist

We are seeking an experienced IT Operations Specialist to help support our team members with IT-related tasks and help ensure the Security of our organization. The IT Team is 100% distributed and ...

CoreWeave

IT Operations Specialist

Sunnyvale, CA · On-site

$108K - $143K/yr

As an IT Operations Specialist, you will play a key role in supporting and scaling CoreWeave's internal IT environment. This role blends hands-on end-user and systems support with automation ...

Audi Revolut F1 Team

$148 - $223/hr

The role as IT Operations Specialist will be responsible for assisting employees with technical issues, inquiries and project delivery. This role ensures the smooth operation of the IT infrastructure ...

Northwood

IT Operations Specialist

Torrance, CA · On-site

The IT Operations Specialist will serve as the primary point of contact for the internal team's technology needs, ensuring seamless operation of hardware, software, and systems while providing high ...

HSI

Sr. IT Operations Engineer

Eugene, OR · On-site

The Sr. IT Operations Engineerwill help create scalable, user-friendly solutions that make it easier for employees to access the technology, information, and support they need. This includes ...

Social Leverage

$70 - $110/hr

We are seeking an experienced IT Operations Specialist to help support our team members with IT-related tasks and help ensure the Security of our organization. The IT Team is 100% distributed and ...

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Senior It Operations Specialist information

What is the difference between Senior It Operations Specialist vs Network Administrator?

AspectSenior It Operations SpecialistNetwork Administrator
CertificationsITIL, CompTIA Network+, Cisco CCNACCNA, CompTIA Network+
Work EnvironmentIT departments, enterprise environments, overseeing operationsNetwork infrastructure management, troubleshooting, and maintenance
Employer & Industry UsageCorporate, large organizations, IT service providersOrganizations with complex network needs, telecom, IT firms

The Senior It Operations Specialist and Network Administrator roles share certifications like CCNA and CompTIA Network+. While the Senior It Operations Specialist focuses on overseeing overall IT operations and strategic initiatives, the Network Administrator concentrates on managing and maintaining network infrastructure. Both roles are vital in IT environments but differ in scope and responsibilities.

What does a senior IT operations specialist do?

A senior IT operations specialist manages and maintains an organization’s IT infrastructure, including servers, networks, and systems. They troubleshoot technical issues, implement security measures, and optimize IT processes to ensure reliable and efficient technology services. Strong knowledge of networking, system administration, and relevant certifications are often required.
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Infographic showing various Senior It Operations Specialist job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Sr. IT Operations Specialist

Charlotte, NC • On-site

SHI International Corp.
IT Services • 1 - 5K employees
Learn more about SHI International Corp.external

Full-time

Medical, Dental, Vision, Retirement

Re-posted 19 hours ago

Job description

About Us
Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:
  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
  • Continuous professional growth and leadership opportunities.
  • Health, wellness, and financial benefits to offer peace of mind to you and your family.
  • World-class facilities and the technology you need to thrive - in our offices or yours.

Job Summary
The Sr. IT Operations Specialist will develop departmental communication strategies for business updates, program initiatives, employee recognition, and IT incidents, while drafting content and managing release schedules. This role involves coordinating strategic initiatives, supporting IT priorities, assisting with IT setup for presentations, and ensuring effective communication of program updates. The coordinator will drive continuous improvement by leveraging feedback and maintaining alignment between the IT department and the business.
This position is required to report to the Charlotte, NC office location.
Job Summary
The Sr. IT Operations Specialist will develop departmental communication strategies for business updates, program initiatives, employee recognition, and IT incidents, while drafting content and managing release schedules. This role involves coordinating strategic initiatives, supporting IT priorities, assisting with IT setup for presentations, and ensuring effective communication of program updates. The coordinator will drive continuous improvement by leveraging feedback and maintaining alignment between the IT department and the business.
Role Description
  • Develop effective departmental communication strategies for business updates, priority program initiatives, employee recognition, and IT Incidents/ Responses.
  • Draft content, organize release schedules, and manage content for all communication initiatives (newsletters, quarterly updates, AHODs, etc.)
  • Provide project coordination for multiple strategic initiatives, including team enablement and training, event coordination and logistical planning, and business operations initiatives.
  • Drive communication practices for monthly comms updates, presentation preparation, employee recognition, etc.
  • Provide ongoing operational support for IT priorities and initiatives.
  • Assist with project management and coordination of IT setup/ AV needs for onsite presentations and meetings.
  • Effectively communicate program updates from the IT Department to the business and internal communications to ensure effective and consistent alignments and updates from the IT Department.
  • Solicit input and leverage feedback to drive continuous improvement and avoid known problems.

Behaviors and Competencies
  • Self-Motivation: Can identify personal or professional growth opportunities, propose self-improvement strategies, and take action without explicit instructions.
  • Relationship Building: Can identify opportunities for collaboration, propose strategies for effective communication, and build relationships without explicit instructions.
  • Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
  • Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals.
  • Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.
  • Business Acumen: Can analyze financial and operational data to make informed decisions.
  • Conflict Resolution: Can mediate conflicts between individuals.
  • Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities.
  • Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.

Skill Level Requirements
  • Ability to oversee and direct projects to completion, ensuring goals are met, resources are utilized efficiently, and stakeholders are satisfied - Intermediate
  • Ability to effectively communicate information and ideas to an audience - Intermediate
  • Ability to examine, clean, transform, and model data to discover useful information, draw conclusions, and support decision-making - Intermediate

Other Requirements
  • Completed Bachelor's degree
  • 2-4 years of experience managing communication programs/projects
  • 2-4 years of experience working cross-functionally across teams and internal stakeholders
  • 2-4 years of experience in corporate communications preferred
  • Ability to travel to SHI, Partner, and Customer Events

The estimated annual pay range for this position is $70,000 - $90,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
Equal Employment Opportunity - M/F/Disability/Protected Veteran Status
SHI International logo

About SHI International

Sourced by ZipRecruiter

SHI International, located in Somerset, NJ, US, is a global provider of technology products and services. Operating in the Information Technology and Services industry, SHI offers comprehensive IT solutions ranging from software and hardware procurement, deployment planning, cloud-based services, IT asset management, and more to a diverse client base. Founded in 1989 by Thai Lee, the company has grown exponentially, amassing a deep pool of expertise and earning recognition as one of North America's top 15 largest IT solutions providers. Driven by a mission to help customers select, deploy, and manage technologies that drive productivity, profitability, and innovation, SHI cherishes its reputation as a cost-effective, customer-centric technology partner.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Somerset, NJ, US

Year founded

1989

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