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It Assistant Jobs in Indiana (NOW HIRING)

Vaco by Highspring

IT Service Analyst

Indianapolis, IN · On-site

IT Service Analyst Location: Southfield, MI Employment Type: Full-Time Position Summary Our client ... Support Zoom Rooms and conference room audio/video technology. * Assist remote employees with ...

Hoehn Plastics

IT Intern

Poseyville, IN · On-site

Essential Responsibilities The IT Intern will assist with: 1. Providing end-user troubleshooting and technical support for hardware, software, and system-related issues 2. Performing device ...

inKind

IT Manager

Austin, IN · On-site +1

$91K - $111K/yr

Own vendor relationships for IT services and software; assist with renewals, evaluations, and cost optimization * Track IT spend and support budgeting and forecasting as the company grows Team ...

Energy Systems Group

IT Intern

Newburgh, IN · On-site

$14.25 - $19/hr

The IT Intern will support ESG's Infrastructure and Help Desk teams while also contributing to ... Infrastructure and Project Work * Assist with Hyper-V VM creation, maintenance, and monitoring.

Energy Systems Group

IT Intern

Newburgh, IN

$14.25 - $19/hr

The IT Intern will support ESG's Infrastructure and Help Desk teams while also contributing to ... Infrastructure and Project Work * Assist with Hyper-V VM creation, maintenance, and monitoring.

Energy Systems Group, LLC.

IT Intern

Newburgh, IN · On-site

$14.25 - $19/hr

The IT Intern will support ESG's Infrastructure and Help Desk teams while also contributing to ... Infrastructure and Project Work * Assist with Hyper-V VM creation, maintenance, and monitoring.

IntelliPro

IT Engineer

Whitestown, IN · On-site

As an IT Support Engineer, you will support day-to-day IT operations within a warehouse environment ... • Assist with device setup, configuration, and user onboarding/offboarding • Maintain and ...

Energy Systems Group

IT Intern

Newburgh, IN

$14.25 - $19/hr

The IT Intern will support ESGs Infrastructure and Help Desk teams while also contributing to ... Infrastructure and Project Work * Assist with Hyper-V VM creation, maintenance, and monitoring.

Ivy Tech

PT IT Support

Bloomington, IN

$15/hr

... Assist in moving equipment as assigned. The above list of duties is not to be construed as an ... For more information on Ivy Tech Benefits, visit Ivy Tech Community College is an accredited, equal ...

IntelliPro Group Inc.

IT Engineer

Whitestown, IN · On-site

$25 - $30/hr

Support warehouse equipment including scanners, Zebra printers, and labeling systems * Assist with ... IT support or helpdesk roles * Hands-on experience with hardware troubleshooting and end-user ...

Ivy Tech

PT IT Support

Bloomington, IN · On-site

$15/hr

... Assist in moving equipment as assigned. The above list of duties is not to be construed as an ... For more information on Ivy Tech Benefits, visit Ivy Tech Community College is an accredited, equal ...

Ottenweller Company Inc.

IT Intern

Fort Wayne, IN

$14.75 - $19.75/hr

Document technical procedures, configurations, and issue resolutions. Assist in developing training ... IT projects, infrastructure upgrades, and technology improvement initiatives. Maintain ...

Walbridge

IT Technician

New Carlisle, IN · On-site

This is a great opportunity for an IT professional who is passionate about technology and customer ... Network Support - Assist with basic network setup and troubleshooting, including connectivity ...

IntelliPro Group Inc.

IT Engineer

Whitestown, IN · On-site

Support warehouse equipment including scanners, Zebra printers, and labeling systems * Assist with ... IT support or helpdesk roles * Hands-on experience with hardware troubleshooting and end-user ...

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Showing results 1-20

All JobsIt JobsIt Assistant JobsIt Assistant Jobs in Indiana

It Assistant information

See Indiana salary details

$10

$21

$37

How much do it assistant jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for it assistant in Indiana is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.40 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Assistant, and why are they important?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

What are IT Assistants?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are some common challenges IT Assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

More about It Assistant jobs
What are the most commonly searched types of It jobs in Indiana? The most popular types of It jobs in Indiana are:
What are popular job titles related to It Assistant jobs in Indiana? For It Assistant jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching It Assistant jobs in Indiana look for? The top searched job categories for It Assistant jobs in Indiana are:
What cities in Indiana are hiring for It Assistant jobs? Cities in Indiana with the most It Assistant job openings:
It Assistant jobs near you
Infographic showing various It Assistant job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,866 per year, or $21.6 per hour.

IT Service Analyst

Vaco by Highspring

Indianapolis, IN • On-site

Other

Posted 10 days ago

Job description

IT Service Analyst

Location: Southfield, MI
Employment Type: Full-Time
 

Position Summary

Our client is seeking an IT Service Analyst to join their growing IT team supporting a large, multi-office legal organization. This individual will serve as the first point of contact for attorneys and staff, providing exceptional technical support across desktop hardware, software, conferencing technologies, and enterprise applications.

This is an excellent opportunity for someone looking to build a long-term career in IT within an enterprise environment. The ideal candidate is customer-focused, proactive, organized, and eager to learn while supporting a fast-paced, professional organization.

Key Responsibilities
  • Provide first-level technical support via phone, email, walk-up requests, and remote support.
  • Troubleshoot Windows laptops, Microsoft 365, hardware, software, and peripheral issues.
  • Image, configure, and deploy laptops for new hires.
  • Set up and test workstations, monitors, docking stations, keyboards, and other equipment.
  • Support Zoom Rooms and conference room audio/video technology.
  • Assist remote employees with connectivity and application issues.
  • Support legal-specific applications, including document management systems and other business applications.
  • Accurately document all user interactions and technical issues within the organization''s ticketing system.
  • Escalate issues to Infrastructure, Security, or Applications teams when appropriate.
  • Maintain accurate IT asset inventory, including laptops, monitors, and accessories.
  • Ensure sufficient inventory is available for new hires and office needs.
  • Participate in office technology projects, relocations, and hardware deployments as needed.
Required Qualifications
  • 2+ years of IT Help Desk, Desktop Support, or Service Desk experience.
  • Experience supporting Microsoft Windows operating systems.
  • Working knowledge of Microsoft 365.
  • Experience with ticketing systems such as ServiceNow, Remedy, ManageEngine, or similar platforms.
  • Strong troubleshooting and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Strong customer service mindset with the ability to support executive-level users.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Highly organized with strong attention to detail.
Preferred Qualifications
  • Experience supporting enterprise environments with multiple office locations.
  • Experience supporting professional services or legal organizations.
  • Familiarity with Zoom Rooms or conference room AV technology.
  • Knowledge of ITIL principles or ITIL Foundations certification.
  • Experience with IT asset management and inventory control.
What We''re Looking For

The ideal candidate is someone who:

  • Takes initiative and proactively solves problems.
  • Enjoys helping people and delivering outstanding customer service.
  • Thrives in a fast-paced, high-expectation environment.
  • Can remain calm and professional while supporting demanding users.
  • Wants to continuously learn new technologies and grow their IT career.
  • Is looking for a long-term career opportunity rather than simply another IT support position.
Growth Opportunities

This organization strongly promotes from within and encourages professional development. Employees have opportunities to advance into specialized IT disciplines such as:

  • Cybersecurity
  • Infrastructure
  • Applications
  • Systems Administration

Team members are encouraged to pursue certifications and technical training to support their long-term career growth.

Why Join?
  • Competitive salary and benefits
  • Collaborative enterprise IT team
  • Exposure to a wide variety of technologies
  • Opportunity to work on office expansion and technology projects
  • Clear path for professional growth and advancement

Apply