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It Assistant Jobs in Indiana (NOW HIRING)

Vaco by Highspring

IT Service Analyst

Indianapolis, IN · On-site

IT Service Analyst Location: Southfield, MI Employment Type: Full-Time Position Summary Our client ... Support Zoom Rooms and conference room audio/video technology. * Assist remote employees with ...

Vaco LLC

IT Service Analyst

Indianapolis, IN · On-site

IT Service Analyst Location: Southfield, MI Employment Type: Full-Time Position Summary Our client ... Support Zoom Rooms and conference room audio/video technology. Assist remote employees with ...

Ivy Tech

Information Technology Lab Tech

East Chicago, IN · On-site

$18/hr

Collaborate with the School's Administrative Assistant on procurement processes, managing quotes ... For more information on Ivy Tech Benefits, visit Ivy Tech Community College is an accredited, equal ...

Ivy Tech

Information Technology Lab Tech

East Chicago, IN · On-site

$18/hr

Collaborate with the School's Administrative Assistant on procurement processes, managing quotes ... For more information on Ivy Tech Benefits, visit Ivy Tech Community College is an accredited, equal ...

St Luke s UMC

Assistant for IT

Indianapolis, IN · On-site

$17.25 - $23.50/hr

IT DATA & TECHNOLOGY MANAGER Position Type: Exempt, Salaried Category: Regular, Full-Time Reports ... Serve as a Tier 1 support resource for Rock RMS and related ministry technology. * Assist staff in ...

New

St Luke s UMC

Assistant for IT

Indianapolis, IN · On-site

$17.25 - $23.50/hr

IT DATA & TECHNOLOGY MANAGER Position Type: Exempt, Salaried Category: Regular, Full-Time Reports ... Serve as a Tier 1 support resource for Rock RMS and related ministry technology. * Assist staff in ...

New

Ivy Tech

IT Support (Evansville)

Evansville, IN · On-site

$18 - $19.25/hr

Help identify network security vulnerabilities. * Assist in moving equipment as assigned. * The ... RECEIVED: IT Director * GIVEN : None SALARY RANGE: * $18.00 - $19.25 per hour WORK HOURS: * Typical ...

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All JobsIt JobsIt Assistant JobsIt Assistant Jobs in Indiana

It Assistant information

See Indiana salary details

$10

$21

$37

How much do it assistant jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for it assistant in Indiana is $21.57, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $22.40 per hour, depending on experience, location, and employer.

What is an IT assistant?

IT Assistants are professionals who provide technical support and assistance to an organization's staff and IT department. Their duties typically include troubleshooting hardware and software issues, setting up equipment, helping users with computer problems, and maintaining IT systems. They often act as the first point of contact for technical issues, ensuring that technology runs smoothly so that employees can work efficiently. IT Assistants may also assist with installing new software, updating security protocols, and managing user accounts.

What are the key skills and qualifications needed to thrive as an IT assistant?

To thrive as an IT Assistant, you need foundational knowledge in computer hardware, software troubleshooting, and network basics, often supported by an associate degree or certifications like CompTIA A+. Familiarity with help desk ticketing systems, Microsoft Office Suite, and operating systems such as Windows and macOS is typically required. Strong communication, problem-solving abilities, and a customer-focused attitude make someone stand out in this role. These competencies are crucial for efficiently resolving technical issues, supporting end-users, and maintaining smooth IT operations.

What are some common challenges IT assistants face when supporting end-users, and how can these be effectively managed?

IT Assistants often encounter challenges such as troubleshooting a wide variety of technical issues, managing multiple support requests simultaneously, and communicating complex solutions to non-technical users. To manage these challenges effectively, strong organizational skills and the ability to prioritize tasks are essential. Additionally, developing clear communication strategies and staying updated on the latest software and hardware can help IT Assistants resolve problems more efficiently and provide excellent support to team members.

What is the difference between It Assistant vs Network Technician?

AspectIT AssistantNetwork Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA Network+, Cisco CCNA
Work EnvironmentOffice, Help Desk, SupportData Centers, Network Installations
Primary ResponsibilitiesHardware/software support, user assistanceNetwork setup, troubleshooting, maintenance
Industry UsageIT support across various sectorsNetworking companies, ISPs, large organizations

While both roles support IT infrastructure, an IT Assistant primarily provides user support and handles hardware/software issues, whereas a Network Technician focuses on network infrastructure, setup, and troubleshooting. The roles often overlap but differ mainly in scope and specialization.

Are there low entry IT assistant jobs?

Yes, entry-level IT assistant positions often require minimal experience and may only need basic knowledge of computer hardware, software, and troubleshooting. These roles typically offer on-the-job training and can serve as a starting point for a career in IT, with some positions requiring certifications like CompTIA A+.

Which IT assistant job is easiest to get into?

Entry-level IT assistant positions are generally the easiest to obtain, often requiring minimal prior experience and basic technical skills such as troubleshooting, hardware setup, or software support. These roles may also accept relevant certifications like CompTIA A+ and typically have lower educational requirements, making them accessible for beginners entering the IT field.
More about It Assistant jobs

What are the most commonly searched types of It jobs in Indiana?

The most popular types of It jobs in Indiana are:

What are popular job titles related to It Assistant jobs in Indiana?

For It Assistant jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching It Assistant jobs in Indiana look for?

The top searched job categories for It Assistant jobs in Indiana are:

What cities in Indiana are hiring for It Assistant jobs?

Cities in Indiana with the most It Assistant job openings:

It Assistant jobs near you
Infographic showing various It Assistant job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution, with an average salary of $44,866 per year, or $21.6 per hour.

IT Service Analyst

Vaco by Highspring

Indianapolis, IN • On-site

Other

Re-posted 22 days ago

Key responsibilities

  • Provide first-level technical support via phone, email, walk-up requests, and remote support.

  • Troubleshoot Windows laptops, Microsoft 365, hardware, software, and peripheral issues.

  • Image, configure, and deploy laptops for new hires.

Job description

IT Service Analyst

Location: Southfield, MI
Employment Type: Full-Time
 

Position Summary

Our client is seeking an IT Service Analyst to join their growing IT team supporting a large, multi-office legal organization. This individual will serve as the first point of contact for attorneys and staff, providing exceptional technical support across desktop hardware, software, conferencing technologies, and enterprise applications.

This is an excellent opportunity for someone looking to build a long-term career in IT within an enterprise environment. The ideal candidate is customer-focused, proactive, organized, and eager to learn while supporting a fast-paced, professional organization.

Key Responsibilities
  • Provide first-level technical support via phone, email, walk-up requests, and remote support.
  • Troubleshoot Windows laptops, Microsoft 365, hardware, software, and peripheral issues.
  • Image, configure, and deploy laptops for new hires.
  • Set up and test workstations, monitors, docking stations, keyboards, and other equipment.
  • Support Zoom Rooms and conference room audio/video technology.
  • Assist remote employees with connectivity and application issues.
  • Support legal-specific applications, including document management systems and other business applications.
  • Accurately document all user interactions and technical issues within the organization's ticketing system.
  • Escalate issues to Infrastructure, Security, or Applications teams when appropriate.
  • Maintain accurate IT asset inventory, including laptops, monitors, and accessories.
  • Ensure sufficient inventory is available for new hires and office needs.
  • Participate in office technology projects, relocations, and hardware deployments as needed.
Required Qualifications
  • 2+ years of IT Help Desk, Desktop Support, or Service Desk experience.
  • Experience supporting Microsoft Windows operating systems.
  • Working knowledge of Microsoft 365.
  • Experience with ticketing systems such as ServiceNow, Remedy, ManageEngine, or similar platforms.
  • Strong troubleshooting and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Strong customer service mindset with the ability to support executive-level users.
  • Ability to prioritize multiple tasks in a fast-paced environment.
  • Highly organized with strong attention to detail.
Preferred Qualifications
  • Experience supporting enterprise environments with multiple office locations.
  • Experience supporting professional services or legal organizations.
  • Familiarity with Zoom Rooms or conference room AV technology.
  • Knowledge of ITIL principles or ITIL Foundations certification.
  • Experience with IT asset management and inventory control.
What We're Looking For

The ideal candidate is someone who:

  • Takes initiative and proactively solves problems.
  • Enjoys helping people and delivering outstanding customer service.
  • Thrives in a fast-paced, high-expectation environment.
  • Can remain calm and professional while supporting demanding users.
  • Wants to continuously learn new technologies and grow their IT career.
  • Is looking for a long-term career opportunity rather than simply another IT support position.
Growth Opportunities

This organization strongly promotes from within and encourages professional development. Employees have opportunities to advance into specialized IT disciplines such as:

  • Cybersecurity
  • Infrastructure
  • Applications
  • Systems Administration

Team members are encouraged to pursue certifications and technical training to support their long-term career growth.

Why Join?
  • Competitive salary and benefits
  • Collaborative enterprise IT team
  • Exposure to a wide variety of technologies
  • Opportunity to work on office expansion and technology projects
  • Clear path for professional growth and advancement
By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions.

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