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Internal It Jobs (NOW HIRING)

ComTec Solutions

Internal IT Administrator

Rochester, NY · On-site

$43K - $75K/yr

The Internal IT Administrator owns ComTec's internal technology environment. This role combines hands-on systems administration and end-user support with strategic technology planning. The position ...

Harbor Networks, Inc.

Internal IT Lead

Framingham, MA · On-site

$90 - $115/hr

We are seeking a hands‑on, experienced Internal IT Lead to build, guide, and support our internal IT function. This is a player/coach role where you'll not only lead and mentor the team but also ...

Progressive

Internal IT Auditor

Mayfield Village, OH · Hybrid

$67K - $89K/yr

As an internal IT auditor in our Corporate Internal Audit team, you'll work closely with audit team members and business partners to evaluate technology and information security risks and controls ...

ConnectWise

Demand Generation Manager - Internal IT

OR · On-site +1

Demand Generation Manager, Internal IT ConnectWise is looking for a Demand Generation Manager to own the go-to-market engine for targeting buyers in IT departments (internal IT) across multiple ...

Etsy

Director Engineering, Internal IT

Brooklyn, NY · On-site +1

$274K - $356K/yr

The Director of Engineering, Internal IT is a senior engineering leader responsible for shaping and implementing the technology strategy that keeps Etsy's global workforce productive, connected, and ...

Etsy

Director Engineering, Internal IT

New York, NY · On-site

$274K - $356K/yr

The Director of Engineering, Internal IT is a senior engineering leader responsible for shaping and implementing the technology strategy that keeps Etsy's global workforce productive, connected, and ...

LightPath Technologies, Inc.

IT Director

Orlando, FL · On-site

Lead, mentor, and manage internal IT staff and contractors * Establish operational accountability and performance expectations * Drive a responsive, customer-service-oriented IT culture * Prioritize ...

New

LIGHTPATH TECHNOLOGIES 1

IT Director

Orlando, FL · On-site

Lead, mentor, and manage internal IT staff and contractors * Establish operational accountability and performance expectations * Drive a responsive, customer-service-oriented IT culture * Prioritize ...

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How much do internal it jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for internal it in the United States is $27.68, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $29.33 per hour, depending on experience, location, and employer.

What does an internal IT do?

An Internal IT job involves managing and maintaining an organization's technology infrastructure, including hardware, software, networks, and security systems. Responsibilities typically include troubleshooting technical issues, providing user support, overseeing system updates, and ensuring data security. Internal IT professionals work closely with employees to optimize technology use and improve efficiency. Their role is essential in ensuring smooth business operations and minimizing downtime caused by technical issues.

What are the key skills and qualifications needed to thrive in the internal IT position, and why are they important?

To excel in an Internal IT role, you need a solid understanding of computer networks, troubleshooting, and IT security, typically supported by a degree in information technology or related certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with enterprise tools like Active Directory, ticketing systems, and remote desktop software is commonly required. Strong communication, problem-solving abilities, and a customer service mindset help professionals effectively support colleagues and resolve technical issues. These competencies ensure seamless IT operations, minimize downtime, and strengthen internal user satisfaction across the organization.

What are some common challenges faced by internal IT professionals?

Internal IT professionals often face the challenge of balancing quick response times with thorough issue resolution, especially when supporting multiple users with urgent technical problems. Adapting to frequent technology updates and changes in cybersecurity threats requires continuous learning and flexibility. Additionally, they may need to communicate complex technical information to non-technical staff, making strong interpersonal skills crucial. Overcoming these challenges is key to maintaining efficient technology operations and supporting overall business productivity.

What other jobs can an internal IT person do?

An internal IT professional can transition into roles such as network administrator, cybersecurity analyst, systems analyst, technical support specialist, or IT project manager. These roles often require knowledge of networking, security protocols, and troubleshooting, and may involve certifications like CompTIA or Cisco certifications. Many internal IT skills are transferable to various technology and support positions within organizations.
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Internal IT jobs near you
Infographic showing various Internal It job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 10% Part Time, and 5% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $57,583 per year, or $27.7 per hour.

Internal IT Administrator

ComTec Solutions LLC

Rochester, NY

$21 - $36/hr

Full-time

Re-posted 21 days ago

Job description

Description

THIS IS AN ON-SITE POSITION


JOB SUMMARY:

 The Internal IT Administrator owns ComTec's internal technology environment. This role combines hands-on systems administration and end-user support with strategic technology planning.


The position ensures reliable, secure day-to-day IT operations.


REPORTS TO: Director of Finance

DIRECT REPORTS: None


ESSENTIAL FUNCTIONS:

  1. INTERNAL IT OPERATIONS
  • Administer and maintain Microsoft 365, Windows Server, Active Directory, Exchange, Intune, endpoint security, backup systems, VPN, and network infrastructure.
  • Manage user lifecycle (onboarding/offboarding, permissions, account administration).
  • Deploy and support laptops, desktops, mobile devices, and peripherals.
  • Perform patching, upgrades, refresh cycles, and routine system maintenance.
  • Monitor system performance, security, and backups.
  • Maintain accurate documentation of configurations and procedures.
  • Ensure compliance with internal IT policies and change management processes.

2. SUPPORT & SERVICE MANAGEMENT

  • Serve as primary internal IT support resource (Tier 1-3).
  • Manage ticket intake, resolution, documentation, and escalation.
  • Provide professional support to employees at all levels.
  • Identify and reduce recurring technical issues.
  • Provide occasional after-hours support as needed.

3. SUCCESS MEASURES

  • Stable and secure internal IT environment
  • Timely issue resolution and high employee satisfaction
  • Reduction in recurring support issues
  • Successful rollout and adoption of new technologies
  • Measurable operational improvements


ADDITIONAL RESPONSIBILITIES:

  • Adhere to departmental policies for reporting and managing requests and change control
  • Maintain daily timesheet and expense report entries and submit them accurately and timely
  • Other duties as required


Requirements

TECHNICAL SKILLS & EXPERIENCE:

Strong working knowledge of:

  • Microsoft Windows Server
  • Microsoft Active Directory (AD, DNS, Group Policy)
  • Microsoft 365 & Exchange
  • Microsoft Intune
  • Windows Desktop OS
  • VPN and remote access solutions
  • Endpoint security platforms
  • Backup and disaster recovery systems
  • Wi-Fi and LAN networking fundamentals
  • HP and Dell hardware environments
  • Understanding of internet architecture and mail flow

Experience evaluating and implementing emerging technologies in MSP or manufacturing environments preferred.


SOFT SKILLS & COMPENTENCIES:

  • Strong technical troubleshooting skills
  • Organized and process-oriented
  • Clear communicator
  • Strategic thinker with hands-on execution ability
  • Independent, accountable, and collaborative


EDUCATION & QUALIFICATIONS:

Qualifications

  • 3-5+ years of progressive IT experience
  • Strong systems administration background
  • Experience supporting Microsoft 365 and Windows environments
  • Experience implementing or evaluating new technologies preferred
  • Associate or Bachelor's degree in IT-related field preferred

Preferred Certifications:

CompTIA A+, Microsoft 365 Certified, Azure Administrator, or equivalent


WORK ENVIRONMENT & ADDITIONAL REQUIREMENTS:

  • Primarily office-based work using standard computer equipment
  • Ability to remain calm and effective during time-sensitive situations
  • Occasional evening or weekend work as needed
  • Valid driver's license and reliable transportation


Apply