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Intake Manager Jobs in Virginia (NOW HIRING)

Light Counseling

Intake Specialist

Forest, VA

$15 - $20/hr

ROLE OVERVIEW The Intake Specialist is the first point of contact for prospective clients and is responsible for managing the onboarding process from initial outreach through scheduling. This role ...

Light Counseling

Intake Specialist

Forest, VA · On-site

$15 - $20/hr

ROLE OVERVIEW The Intake Specialist is the first point of contact for prospective clients and is responsible for managing the onboarding process from initial outreach through scheduling. This role ...

Apply Early

Light Counseling

Intake Specialist

Forest, VA · On-site

$15 - $20/hr

ROLE OVERVIEW The Intake Specialist is the first point of contact for prospective clients and is responsible for managing the onboarding process from initial outreach through scheduling. This role ...

Hampton University

Intake Coordinator

Hampton, VA · On-site

$15 - $20.50/hr

The Intake Coordinator provides support and coordination for program participants in VWIEC's Intake process and manages participant data in Salesforce. As a member of Entrepreneurial Readiness Team ...

KabaFusion

National Intake Trainer (Acute)

Chesapeake, VA · On-site

$32K - $37K/yr

Works directly with managers to determine training needs and schedule training sessions. * Create all standardized intake training processes to streamline workflow which include intake forms, power ...

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Dlapiper

Lateral Intake Specialist

Reston, VA · Hybrid

$30.98 - $48.34/hr

Summary The Lateral Intake Specialist, working in collaboration with and in support of the firm's strategic initiatives, supports the firm's critical risk management function by performing all duties ...

New

Summit BHC

$18 - $24.50/hr

Intake Coordinator-PT | Stone River Recovery Center | San Antonio, Texas About the Job: PURPOSE ... Relationship Management system. Maintains all the documentation involved with the admissions ...

UHS

Intake Clinician- Night Shift

Petersburg, VA · On-site

$30.86 - $46.28/hr

The Intake Counselor is responsible for providing service to a variety of customer groups ... The Counselor will be responsible for the call management process, including but not limited to ...

tsa

Intake Counselor

Virginia Beach, VA

Job Summary Conducts intake interviews and screening of applications in order to determine ... and management. Knowledge, Skills and Abilities Knowledge of the practices and principles of ...

tsa

Intake Counselor

Virginia Beach, VA

Job Summary Conducts intake interviews and screening of applications in order to determine ... and management. Knowledge, Skills and Abilities Knowledge of the practices and principles of ...

tsa

Intake Counselor

Virginia Beach, VA · On-site

... and management. Knowledge, Skills and Abilities Knowledge of the practices and principles of ... Job Summary Conducts intake interviews and screening of applications in order to determine ...

tsa

Intake Counselor

Virginia Beach, VA · On-site

Job Summary Conducts intake interviews and screening of applications in order to determine ... and management. Knowledge, Skills and Abilities Knowledge of the practices and principles of ...

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All JobsIntake Manager JobsIntake Manager Jobs in Virginia

Intake Manager information

See Virginia salary details

$35.2K

$66.4K

$108.6K

How much do intake manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for intake manager in Virginia is $66,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,600.00 and $78,300.00 per year, depending on experience, location, and employer.

What Does an Intake Manager Do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What are the key skills and qualifications needed to thrive as an Intake Manager, and why are they important?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What is the role of an intake manager?

An intake manager oversees the initial assessment and processing of clients or patients to determine their needs and eligibility. They coordinate communication between departments, ensure proper documentation, and often use case management or CRM software to streamline intake procedures. The role requires strong organizational and communication skills to facilitate efficient service delivery.

How much does an intake specialist make?

In North Carolina, an intake specialist typically earns between $30,000 and $45,000 annually, depending on experience, certifications, and the industry. The role often requires strong communication skills and familiarity with healthcare or social service environments.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

What are some common challenges Intake Managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What are Intake Managers?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.

What is the highest paying job in healthcare management?

The highest paying roles in healthcare management are typically executive positions such as Chief Executive Officer (CEO) or Chief Operating Officer (COO) of healthcare organizations, with salaries often exceeding $150,000 annually. These roles require extensive experience, strong leadership skills, and often advanced degrees like an MBA or healthcare administration certification.

What jobs make $3,000 a month without a degree?

An Intake Manager typically earns more than $3,000 per month, but roles such as administrative assistants, sales representatives, or certain customer service positions can also reach this income level without requiring a degree. These jobs often rely on experience, skills, or certifications rather than formal education and may involve working in healthcare, retail, or office environments.
More about Intake Manager jobs
What are the most commonly searched types of Intake jobs in Virginia? The most popular types of Intake jobs in Virginia are:
What are popular job titles related to Intake Manager jobs in Virginia? For Intake Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Intake Manager jobs in Virginia look for? The top searched job categories for Intake Manager jobs in Virginia are:
What cities in Virginia are hiring for Intake Manager jobs? Cities in Virginia with the most Intake Manager job openings:
Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Virginia as of June 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $66,370 per year, or $31.9 per hour.

Intake Specialist

Light Counseling

Forest, VA

$15 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

JOIN A MISSION-DRIVEN PRACTICE THAT SERVES WITH PURPOSE

For more than 30 years, Light Counseling has served thousands of individuals, couples, and families across Virginia and beyond. We provide professional, confidential, distinctly Christian counseling grounded in clinical excellence and God's truth.


Our mission is simple: bring hope to the hopeless and healing to the hurting.


The Intake Specialist plays a vital role in that mission. For many clients, this is the first person they speak with when seeking help, and that interaction shapes their first experience with Light Counseling.

We are seeking an Intake Specialist who is passionate about serving others, creating a welcoming environment, and supporting both clients and staff in a fast-paced, team-oriented setting.


ROLE OVERVIEW

The Intake Specialist is the first point of contact for prospective clients and is responsible for managing the onboarding process from initial outreach through scheduling. This role supports both clients and clinicians by ensuring that all intake steps are handled efficiently and accurately.

Working in a high-volume, insurance-based setting, the Intake Specialist plays a key role in coordinating communication, verifying insurance, and maintaining accurate client records. This position requires strong organization, attention to detail, and consistent follow-through.

Success in this role looks like:

  • Timely, compassionate responses to new client inquiries
  • Accurate insurance verification and documentation
  • Smooth coordination between scheduling, billing, and clinical teams
  • A clear, organized intake process that reduces friction for both clients and providers


DUTIES AND RESPONSIBILITIES

  • Respond to new client inquiries and complete initial outreach in a timely and professional manner
  • Schedule and reschedule initial appointments based on client needs and provider availability
  • Manage and maintain the waitlist to support efficient scheduling
  • Verify insurance benefits and eligibility, ensuring accuracy of coverage details and copays
  • Enter and update client demographics, insurance information, and documentation in the EHR
  • Send intake paperwork and track completion prior to initial appointments
  • Coordinate client and provider requests across scheduling, billing, and communication systems
  • Provide clear information to clients regarding services, intake steps, and insurance expectations
  • Maintain accurate records and ensure all information is up to date across systems
  • Handle sensitive information in accordance with HIPAA standards


MINIMUM QUALIFICATIONS

  • Strong organizational and time management skills
  • High attention to detail and accuracy
  • Clear and professional written and verbal communication
  • Strong communication skills with the ability to interact with clients in a compassionate, understanding, and professional manner
  • Ability to manage multiple tasks and systems at once
  • Reliable follow-through and accountability
  • Basic understanding of HIPAA compliance and confidentiality standards


PREFERRED QUALIFICATIONS

  • Experience in healthcare, mental health, or insurance-based setting
  • Familiarity with EHR systems
  • Experience verifying insurance benefits and eligibility
  • Basic understanding of mental health services and terminology
  • Experience in a high-volume administrative role


BENEFITS

  • Paid time off and paid holidays
  • Competitive health, dental, and vision insurance
  • Supportive team environment
  • Opportunities for growth and increased responsibility
  • 401(k) retirement plan with company match

Apply