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Intake Manager Jobs in Maxie, VA (NOW HIRING)

University of Pikeville

Dental Assistant

Pikeville, KY · On-site

$17 - $22.25/hr

... patient intake, preparation, education, and discharge processes. * Maintain accurate clinical ... Experience with electronic health records or dental practice management software preferred.

University of Pikeville

Dental Assistant

Pikeville, KY

$17 - $22.25/hr

... patient intake, preparation, education, and discharge processes. * Maintain accurate clinical ... Experience with electronic health records or dental practice management software preferred.

University of Pikeville

Basic Needs Coordinator

Pikeville, KY · On-site

$18.75 - $23.75/hr

... management and specialized information related to basic needs to students, staff, faculty, and ... intake meetings with students to assess needs for appropriate referrals. • Plan, develop, and ...

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Intake Manager information

See Maxie, VA salary details

$32.7K

$61.6K

$100.8K

How much do intake manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for intake manager in Maxie, VA is $61,644.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $72,700.00 per year, depending on experience, location, and employer.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

More about Intake Manager jobs

What cities near Maxie, VA are hiring for Intake Manager jobs?

Cities near Maxie, VA with the most Intake Manager job openings:

Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Maxie, VA as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $61,644 per year, or $29.6 per hour.

Patient Care Specialist Supervisor

Wildwood Recovery Center

VA • On-site

Full-time

Re-posted 9 days ago

Job description

The Patient Care Specialist Supervisor (PCSS) oversees the Patient Care Specialist team and ensures high-quality delivery of client care, facility safety, and day-to-day residential operations. The PCSS provides leadership, training, support, and accountability to front-line staff who are responsible for monitoring clients, facilitating program structure, and maintaining a therapeutic recovery environment. The PCSS serves as a key communication link between PCS staff, nursing, clinical, and administrative teams to ensure seamless coordination of client care. This position may provide direct care support during staffing shortages or emergent situations.
Key Responsibilities
1. Staff Supervision & Leadership
  • Provide direct supervision and guidance to Patient Care Specialists (PCS) to ensure professional performance and adherence to program expectations.
  • Manage staff scheduling, shift coverage, and call-outs to maintain appropriate 24/7 supervision for up to 112 residential clients.
  • Conduct shift huddles, team meetings, and regular staff check-ins to communicate expectations, address concerns, and promote team accountability.
  • Assist with orientation, training, and ongoing competency development of PCS staff.
  • Provide coaching, mentoring, and corrective action when necessary while modeling trauma-informed and professional behavior.
2. Residential Operations & Client Supervision
  • Oversee daily residential operations across dorm buildings and common areas to ensure a safe, structured, and therapeutic environment.
  • Monitor client movement, program participation, group attendance, curfews, and adherence to program schedules.
  • Coordinate with admissions, clinical, and nursing teams regarding client intake, bed assignments, transfers, and discharges.
  • Ensure PCS staff provide consistent supervision and support while reinforcing life skills, accountability, and program expectations.
3. Safety, Incident Response & Facility Oversight
  • Conduct and oversee facility rounds, environmental checks, room inspections, headcounts, and emergency safety procedures.
  • Respond to behavioral incidents, conflicts, safety concerns, and environmental hazards promptly and professionally.
  • Support staff in de-escalation and crisis management using trauma-informed approaches.
  • Monitor facility conditions and report maintenance or safety issues as needed.
4. Documentation, Communication & Regulatory Compliance
  • Ensure PCS staff complete required documentation including rounds, observations, and incident reports accurately and timely.
  • Review reports and logs for completeness, trends, and follow-up needs.
  • Serve as the primary communication link between PCS staff, administration, and the clinical team.
  • Ensure residential operations comply with DBHDS, Medicaid, and Joint Commission standards, and assist with inspections, audits, and quality improvement efforts.

Requirements
Education and Experience
  • High school diploma or equivalent.
  • Experience in behavioral health, residential treatment, SUD, mental health, or direct client care.
  • Associate's or Bachelor's degree in human services, psychology, social work, or a related field preferred.
  • Must be at least 18 years of age.
  • A valid Virginia driver's license with a clean driving record (for client transport duties) preferred.
  • Reliable transportation to and from the facility.
  • Must be able to pass a state and federal background check and drug screening per Virginia Department of Behavioral Health and Developmental Services (DBHDS) regulations.
  • CPR, First Aid, and CPI (Crisis Prevention/Intervention) certification preferred or willingness to obtain within 30 days of hire.
  • Familiarity with community resources, benefit programs, and recovery supports preferred.
  • Knowledge of ASAM 3.5, 3.1, 2.5 standards, Virginia Medicaid service requirements, and residential SUD programming preferred.
  • Credentials such as RPRS, CSAC-T, QMHP-A/QMHP-T, or related certification preferred.
Skills and Abilities Needed for Success
  • Strong organization and time management skills.
  • Strong communication, observation, redirection, and de-escalation skills.
  • Ability to maintain professionalism, structure, and boundaries while supporting a therapeutic environment.
  • Ability to build rapport and motivate clients toward self-sufficiency.
  • Observation and situational awareness
  • Documentation accuracy and accountability
  • Understanding of safety and environment-of-care standards
  • Team collaboration and closed-loop communication
  • Knowledge of trauma-informed, person-centered care principles.
  • Ability to work both independently and collaboratively within a multidisciplinary team.
  • Must be able to handle stressful or crisis situations calmly and effectively.
  • Ability to stand and walk for extended periods.
  • Ability to lift up to 25 pounds occasionally.
  • Ability to respond quickly to emergencies or behavioral incidents.

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