Insurance Implementation Jobs (NOW HIRING)

ADP is hiring an Insurance Implementation & Service Specialist.

As anInsurance Implementation & Service Specialistyou will be the client's first point of contact post sale, managing the implementation process from the sale through the transition to Client Service. Ensures the establishment of a positive relationship with the client. Performs a thorough review of the policy and client's information and sets client expectations to ensure the successful transition of the clients to the Client Service Team.

Youwillspendmost ofyour dayreceiving and reviewing sales order, policy information and client information for completeness and work closely with sales to notify them of any outstanding issues/items. Make wekcome calls to the client to establish a relationship with the client, set and reinforce expectations, confirm information and answer any questions the clients may have. Classify employees, owner/officers in all applicable systems to ensure accurate premium deductions. Be available to take client calls and service client through first premium impound ensuring all features have started prior to turnover to Client Service.

To thrive in this role, you have a way with clients that builds rapport,establishestrust,and shines with professionalism.Over the phoneand in writing, your communication style is clear and easy for our clients to understand andtake actionon. As a result, your client satisfaction scores make you proud.Paceshould not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.

Ready to #MakeYourMark?Apply now!

To learn more about Implementation at ADP, watch here:https://adp.careers/Client_Services_Videos

What you'll do:Responsibilities

What you can expect on a typical day:

• Onboard Client.You'll create exceptional onboarding experiences for Insurance Products implementation.Throughyourexpertiseandrelationship-building, you'll help clientsdevelop the skills and confidence to use our products with ease.
• ImplementADP Technologies.You will analyze existing systems, interfacerequirements, andbusiness processes.You willincorporate new processes, tools, and approaches when recommendingand implementingtheADP solution.
• Partner Internally.Youwillinteract/collaborate with ADP associates in sales and customer service.You will exchange routine information with members of the client project team, including priorities, timeliness,andissues as they arise.
• Multi-Task & Communicate.Youwill work onmultiple time-sensitive follow-ups/projects at the same time.Youwillshare essential informationwith clients and internal teams.
• Youadhere to a daily schedule and organize yourselfto deal with a high volume ofinbound calls.Daily phonetimemay increaseduring peakseasons,like at the close of the year.

TO SUCCEED IN THIS ROLE:Requirements

• Prior experience is not required; we will train you to be successful!
• You can work overtime hours during peak seasons.
• Strong Professionalism and business acumen
• Strong follow-up skills for timely and effective closure of open items on Sales Orders and in the Implementation Process
• Strong oral communication skills with clients, sales, and other service associates.
• Strong ability to work effectively under pressure of time constraint, while maintaining a professional service and attitude.

A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:

• Experience noted above, OR
• Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.

BONUS POINTS FOR THESE:Preferred Qualifications

• Must have or receive the appropriate Property & Casualty insurance license within 30 days of employment. ADP will support successful candidates in the testing process.