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Insurance Follow Up Specialist Jobs (NOW HIRING)

Riverside

$18.20 - $23.68/hr

Overview The Provider Insurance Follow-up Specialist is responsible for timely follow up of professional claims for all assigned provider practice locations. Works an assigned portion of AR and aging ...

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Insurance Follow Up Specialist information

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How much do insurance follow up specialist jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for insurance follow up specialist in the United States is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $20.91 per hour, depending on experience, location, and employer.

What is an insurance follow up specialist?

The primary responsibilities for an insurance follow-up specialist are to manage the billing and collections for hospitals and physicians. This type of specialist acts as an intermediary between the medical institution, patients, and the insurance agency. They assist in filing insurance claims, determining write-offs, and resolving coding issues. They also analyze plans to determine which benefits are covered, submit patient claims, and follow-up on those submissions.

What does an insurance follow up specialist do?

An Insurance Follow Up Specialist is responsible for ensuring that insurance claims are processed and paid in a timely manner. They review outstanding claims, contact insurance companies to check the status of unpaid or denied claims, and resolve any issues that may be delaying payment. Their work helps healthcare providers receive appropriate reimbursement for services rendered, and they may also update patient records and communicate with billing departments to ensure accuracy. Strong attention to detail, communication skills, and knowledge of insurance processes are important in this role.

What are the key skills and qualifications needed to thrive as an insurance follow up specialist?

To thrive as an Insurance Follow Up Specialist, you need a solid understanding of medical billing, insurance claims processing, and healthcare reimbursement, often supported by a background in healthcare administration or related experience. Familiarity with insurance portals, claims management software, and electronic health record (EHR) systems is typically required. Attention to detail, strong organizational skills, and effective communication are vital soft skills for resolving claim issues and collaborating with payers. These skills ensure timely reimbursement, reduce claim denials, and support the financial health of healthcare organizations.

What are some common challenges insurance follow up specialists face when working with insurance companies, and how can they be addressed?

Insurance Follow Up Specialists often encounter challenges such as delayed claim responses, denials due to incomplete documentation, and navigating differing policies among multiple insurers. To address these issues, specialists should maintain meticulous records, stay updated on policy changes, and develop strong communication skills to effectively negotiate with insurance representatives. Building positive relationships with providers and leveraging claim management software can also streamline follow-up processes and improve claim resolution rates.

What is the difference between Insurance Follow Up Specialist vs Claims Processor?

AspectInsurance Follow Up SpecialistClaims Processor
CredentialsHigh school diploma, insurance knowledge, possibly certificationHigh school diploma, insurance or claims processing knowledge
Work EnvironmentMedical offices, insurance companies, healthcare providersInsurance companies, healthcare facilities, third-party administrators
Job FocusFollow up on unpaid or delayed claims, ensure claim resolutionReview, process, and adjudicate insurance claims
Common UsageHealthcare billing, insurance companies, patient account managementClaims departments, insurance carriers, healthcare providers

The Insurance Follow Up Specialist primarily focuses on following up on unpaid or delayed insurance claims to ensure timely resolution, while Claims Processors handle the initial review and processing of insurance claims. Both roles require insurance knowledge and often work within healthcare or insurance settings, but their responsibilities differ in scope and focus.

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Insurance Follow Up Specialist jobs near you
Infographic showing various Insurance Follow Up Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $42,985 per year, or $20.7 per hour.

Medical Billing Insurance Follow Up Specialist

RemX

Knoxville, TN • On-site

$16 - $18/hr

Full-time

Medical, Dental, Vision

Re-posted yesterday

Job description

We are seeking a detail-oriented Medical Billing Insurance Follow-Up Specialist to join a growing healthcare team in Knoxville, TN. This is a full-time, temp-to-hire opportunity for candidates with experience in medical billing, insurance claims follow-up, and revenue cycle management.

The ideal candidate will be responsible for investigating unpaid and underpaid claims, communicating with insurance providers, and ensuring timely reimbursement while maintaining compliance with healthcare billing regulations.


Key Responsibilities

  • Follow up on outstanding insurance claims with commercial, government, and managed care payers
  • Research and resolve claim denials, rejections, and payment discrepancies
  • Verify claim status and document all account activity accurately
  • Work aging accounts receivable (AR) to maximize reimbursement
  • Submit claim corrections, appeals, and supporting documentation as needed
  • Communicate effectively with insurance companies regarding claim resolution
  • Maintain productivity and quality standards while meeting department goals
  • Collaborate with internal teams to resolve billing and payment issues


Qualifications

  • 1+ year of medical billing or insurance follow-up experience preferred
  • Knowledge of medical terminology, CPT, ICD-10, and HCPCS coding concepts
  • Experience working with insurance carriers and claims processing
  • Strong analytical and problem-solving skills
  • Proficiency in EMR/EHR systems and Microsoft Office applications
  • Excellent communication and organizational skills
  • Ability to work independently and manage multiple priorities


Compensation & Benefits

  • Pay: $16–$18 per hour
  • Full-time schedule
  • Temp-to-hire opportunity
  • Weekly pay while on assignment
  • Potential for long-term career growth and benefits upon permanent hire


Apply Today!

If you have a background in medical billing and insurance follow-up and are looking for your next opportunity in Knoxville, we encourage you to apply today. Join a team dedicated to delivering accurate billing processes and exceptional healthcare support services.

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About RemX

Sourced by ZipRecruiter

RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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