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Remote Insurance Follow Up Specialist Jobs (NOW HIRING)

IVX Health

Insurance Follow-Up Specialist

Remote (U.S.) | Full-Time | Monday-Friday | Standard Business Hours Hybrid Optional if Local ... Our Insurance Follow Up Specialists are a vital part of the patient care journey, ensuring that ...

IVX Health

Insurance Follow-Up Specialist

$22 - $25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Remote (U.S.) | Full-Time | Monday-Friday | Standard Business Hours Hybrid Optional if Local ... Our Insurance Follow Up Specialists are a vital part of the patient care journey, ensuring that ...

Altru Health

Insurance Follow-Up Specialist

$17.07 - $25.60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Insurance Follow Up Specialist assists patients with inquiries for the clinic and hospital billing system and reviews and submits insurance claims. The specialist monitors insurance EOB's and ...

Altru Health System

Insurance Follow-Up Specialist

$17.07 - $25.60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Insurance Follow Up Specialist assists patients with inquiries for the clinic and hospital billing system and reviews and submits insurance claims. The specialist monitors insurance EOB's and ...

Annuity Health

Remote Insurance Follow-Up Representative

$16 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Type Full-time Description A Remote Insurance Follow-Up Representative will be responsible for all collection functions for hospital and physician services. This primary responsibility of this ...

Annuity Health

Remote Insurance Follow-Up Representative

$16 - $26/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Type Full-time Description A Remote Insurance Follow-Up Representative will be responsible for all collection functions for hospital and physician services. This primary responsibility of this ...

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Remote Insurance Follow Up Specialist information

See salary details

$27K

$57.4K

$97.5K

How much do remote insurance follow up specialist jobs pay per year?

As of Aug 18, 2026, the average yearly pay for remote insurance follow up specialist in the United States is $57,372.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $74,000.00 per year, depending on experience, location, and employer.

What does a remote insurance follow up specialist do?

A Remote Insurance Follow Up Specialist is responsible for contacting insurance companies to resolve issues with outstanding medical claims. They work remotely to ensure that healthcare providers receive timely payments by tracking claims, verifying coverage, and addressing denials or discrepancies. Their role is crucial in optimizing revenue cycles for medical practices and ensuring accurate reimbursement. They often communicate with both insurers and healthcare staff, utilizing electronic health records and billing systems to manage claim statuses.

What are the key skills and qualifications needed to thrive as a remote insurance follow up specialist?

To thrive as a Remote Insurance Follow Up Specialist, you need a solid understanding of medical billing, insurance procedures, and claims processing, often supported by experience in healthcare administration or a related certification. Familiarity with healthcare management software, electronic health records (EHRs), and claims tracking systems is typically required. Excellent attention to detail, persistence, and strong verbal and written communication skills are essential soft skills for effective follow-up and problem resolution. These skills ensure accurate reimbursement, timely claim resolution, and maintain positive relationships between providers, payers, and patients.

What are some common challenges faced by remote insurance follow up specialists, and how can they be managed?

One of the main challenges for Remote Insurance Follow Up Specialists is staying organized while managing multiple claims and follow-up tasks simultaneously. Working remotely can also create communication hurdles with team members and insurance representatives. To overcome these, specialists often rely on robust tracking systems, clear documentation, and regular virtual check-ins with their teams. Staying updated on changing insurance policies and guidelines is also essential for resolving claim denials efficiently and ensuring timely reimbursements.

What is the difference between Remote Insurance Follow Up Specialist vs Remote Claims Processor?

AspectRemote Insurance Follow Up SpecialistRemote Claims Processor
CredentialsInsurance knowledge, customer service skillsInsurance policies, claims processing experience
Work EnvironmentHome office, insurance company or third-party providerHome office, insurance company or claims center
Employer & IndustryInsurance providers, third-party administratorsInsurance companies, claims departments
Primary FocusFollowing up on pending claims, customer communicationReviewing, processing, and adjudicating claims

The Remote Insurance Follow Up Specialist primarily focuses on communicating with clients and insurers to follow up on pending claims, ensuring timely resolution. In contrast, the Remote Claims Processor handles the detailed review and processing of insurance claims. Both roles require insurance knowledge and are commonly performed remotely within the insurance industry, but they differ in daily tasks and responsibilities.

More about Remote Insurance Follow Up Specialist jobs

What cities are hiring for Remote Insurance Follow Up Specialist jobs?

Cities with the most Remote Insurance Follow Up Specialist job openings:

What are the most commonly searched types of Insurance Follow Up Specialist jobs?

The most popular types of Insurance Follow Up Specialist jobs are:

What states have the most Remote Insurance Follow Up Specialist jobs?

States with the most job openings for Remote Insurance Follow Up Specialist jobs include:

What job categories do people searching Remote Insurance Follow Up Specialist jobs look for?

The top searched job categories for Remote Insurance Follow Up Specialist jobs are:

Remote Insurance Follow Up Specialist jobs near you
Infographic showing various Remote Insurance Follow Up Specialist job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $57,372 per year, or $27.6 per hour.

Insurance Follow-Up Specialist

IVX Health

Remote

Full-time

Re-posted 23 days ago

IVX Health rating

5.8

Company rating: 5.8 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Remote (U.S.) | Full-Time | Monday-Friday | Standard Business Hours
Hybrid Optional if Local - Office Located in Brentwood, TN

At IVX Health, we're reimagining what exceptional care looks like-and that vision extends far beyond the clinical setting. Our Insurance Follow Up Specialists are a vital part of the patient care journey, ensuring that every claim is handled with precision, empathy, and a clear understanding of how billing impacts both access to care and peace of mind.

This Full Time role is part of our Billing Operations team and offers the flexibility to work fully remote or hybrid-with the option to work in-office if you're local and prefer it. We prioritize work-life balance and a culture of support, recognizing that behind every claim is a patient counting on us to make care happen.

Note: This is a remote position open to candidates across the U.S. Local candidates may also opt to work from our Brentwood, TN office.

What You'll Do

  • Investigate and resolve insurance claim denials with speed and accuracy-typically 50 to 100 denials daily.
  • Partner with payers to resolve issues and secure timely reimbursement.
  • Interpret LCD/NCD requirements and manage CPT/HCPCS-related denials.
  • Coordinate with front desk and authorization teams to reduce delays and optimize collections.
  • Provide top-tier phone support to patients, insurance companies, and internal teams.
  • Work in payer portals (NaviNet, Availity, Medicare portals, and others) and clearinghouses to ensure efficient claim submission.
  • Deliver timely and compliant follow-up to meet revenue cycle goals.

What We're Looking For

  • 5+ years' experience in healthcare billing, claims, or insurance follow-up.
  • Strong knowledge of ICD-10, CPT, HCPCS, and payer policy nuances.
  • Hands-on experience with Medicare collections for specialty drug coverage, including using Medicare portals and filing determinations and appeals.
  • Proven success in collections with Blue Cross payers, including BCBS FL, Independence BC, and BCBS TX preferred
  • Experience working with Medicaid and other commercial insurance plans.
  • Familiarity with reimbursement regulations, managed care contracts, and denial resolution strategies.
  • Detail-oriented with strong analytical and critical thinking skills.
  • Proficient in Microsoft Office Suite (Outlook, Teams, Excel, etc.).
  • A team player with a proactive mindset and a passion for patient-centered outcomes.

Why IVX Health
IVX Health is a national provider of infusion and injection therapy for individuals managing complex chronic conditions like rheumatoid arthritis, Crohn's disease, and multiple sclerosis. We're redefining the care experience with an emphasis on comfort, convenience, and compassion.

We believe the best patient experience starts with a great employee experience. That's why we foster a culture of respect, empowerment, and shared purpose-living out our values every day: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride.

Whether you're face-to-face with patients or supporting operations behind the scenes, at IVX Health, your work makes a meaningful difference.

What IVX Health employees say

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