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Remote Insurance Follow Up Specialist Jobs (NOW HIRING)

The job of the Recovery Specialist (insurance billing and collections) is to reconcile aged ... Creative talk offs, effective negotiation skills and proper follow up habits * Compliance with ...

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**Are you experienced in medical claims, billing, or insurance follow-up and looking for a fully ... Claims Specialists to join our growing healthcare operations team. This is a fully remote ...

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Remote Insurance Follow Up Specialist information

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$27K

$57.4K

$97.5K

How much do remote insurance follow up specialist jobs pay per year?

As of Sep 8, 2026, the average yearly pay for remote insurance follow up specialist in the United States is $57,372.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $74,000.00 per year, depending on experience, location, and employer.

What does a remote insurance follow up specialist do?

A Remote Insurance Follow Up Specialist is responsible for contacting insurance companies to resolve issues with outstanding medical claims. They work remotely to ensure that healthcare providers receive timely payments by tracking claims, verifying coverage, and addressing denials or discrepancies. Their role is crucial in optimizing revenue cycles for medical practices and ensuring accurate reimbursement. They often communicate with both insurers and healthcare staff, utilizing electronic health records and billing systems to manage claim statuses.

What are the key skills and qualifications needed to thrive as a remote insurance follow up specialist?

To thrive as a Remote Insurance Follow Up Specialist, you need a solid understanding of medical billing, insurance procedures, and claims processing, often supported by experience in healthcare administration or a related certification. Familiarity with healthcare management software, electronic health records (EHRs), and claims tracking systems is typically required. Excellent attention to detail, persistence, and strong verbal and written communication skills are essential soft skills for effective follow-up and problem resolution. These skills ensure accurate reimbursement, timely claim resolution, and maintain positive relationships between providers, payers, and patients.

What are some common challenges faced by remote insurance follow up specialists, and how can they be managed?

One of the main challenges for Remote Insurance Follow Up Specialists is staying organized while managing multiple claims and follow-up tasks simultaneously. Working remotely can also create communication hurdles with team members and insurance representatives. To overcome these, specialists often rely on robust tracking systems, clear documentation, and regular virtual check-ins with their teams. Staying updated on changing insurance policies and guidelines is also essential for resolving claim denials efficiently and ensuring timely reimbursements.

What is the difference between Remote Insurance Follow Up Specialist vs Remote Claims Processor?

AspectRemote Insurance Follow Up SpecialistRemote Claims Processor
CredentialsInsurance knowledge, customer service skillsInsurance policies, claims processing experience
Work EnvironmentHome office, insurance company or third-party providerHome office, insurance company or claims center
Employer & IndustryInsurance providers, third-party administratorsInsurance companies, claims departments
Primary FocusFollowing up on pending claims, customer communicationReviewing, processing, and adjudicating claims

The Remote Insurance Follow Up Specialist primarily focuses on communicating with clients and insurers to follow up on pending claims, ensuring timely resolution. In contrast, the Remote Claims Processor handles the detailed review and processing of insurance claims. Both roles require insurance knowledge and are commonly performed remotely within the insurance industry, but they differ in daily tasks and responsibilities.

More about Remote Insurance Follow Up Specialist jobs

What cities are hiring for Remote Insurance Follow Up Specialist jobs?

Cities with the most Remote Insurance Follow Up Specialist job openings:

What are the most commonly searched types of Insurance Follow Up Specialist jobs?

The most popular types of Insurance Follow Up Specialist jobs are:

What states have the most Remote Insurance Follow Up Specialist jobs?

States with the most job openings for Remote Insurance Follow Up Specialist jobs include:

What job categories do people searching Remote Insurance Follow Up Specialist jobs look for?

The top searched job categories for Remote Insurance Follow Up Specialist jobs are:

Infographic showing various Remote Insurance Follow Up Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $57,372 per year, or $27.6 per hour.

$20 - $26.75/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago


Elevate Patient Financial Solutions rating

7.9

Company rating: 7.9 out of 10

Based on 28 frontline employees who took The Breakroom Quiz


Job description

Elevate Patient Financial Solutions has an exciting career opportunity available as an AR Follow Up Specialist. This position will be remote. The Full-Time schedule for this role will be Monday-Friday 8:00am-5:00pm.
Job Summary
The primary responsibility of an A/R Follow Up Specialist is to follow up with insurance carriers on aged, unresolved claims. This position is also responsible for researching insurance company issues, such as network problems, work comp claims, and a variety of special projects. This position requires a comprehensive understanding of the operational aspects of the entire revenue cycle as well as the appropriate measures to take in resolving claim issues with payers.

Essential Duties and Responsibilities
  • Following up on unresolved claims.
  • Make phone calls and use insurance company websites to check on claim status.
  • Identify why payment has not been received from the payer.
  • Take appropriate actions to resolve issues in a way that results in payment and/or complete closure of insurance balance.
  • Follow up on patient balances as assigned.
  • Other duties as assigned.
Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities.
  • 2+ years A/R follow Up (Insurance Collections) experience is required
  • Medical billing experience is helpful.
  • Hospital claims experience and healthcare receivables experience preferred
  • Problem solving, research, organization, detail oriented
  • Flexibility to work on competing priorities
  • Able to work independently, identify patterns, make informed decisions
  • Correctly identifying root causes to determine appropriate actions and outcomes
  • 2+ years Office experience in which problem solving and research were major keys to success.
  • Prior computer experience is required.
  • Ability to completely and concisely summarize important details in account notes
  • Excellent verbal communication skills are a must.
  • Remote and Hybrid positions require a home internet connection that meets the company’s upload and download speed criteria.
Benefits
ElevatePFS believes in making a positive impact not only within our industry but also with our employees –the organization’s greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families.
  • Medical, Dental amp; Vision Insurance
  • 401K (100% match for the first 3% amp; 50% match for the next 2%)
  • 15 days of PTO
  • 7 paid Holidays
  • 2 Floating holidays
  • 1 Elevate Day (floating holiday)
  • Pet Insurance
  • Employee referral bonus program
  • Teamwork: We believe in teamwork and having fun together
  • Career Growth: Gain great experience to promote to higher roles
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage.
The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
ElevatePFS is an Equal Opportunity Employer

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