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Remote Insurance Follow Up Specialist Jobs (NOW HIRING)

Signature Performance

Follow Up Specialist III

In the role of Follow Up Specialist, you will be responsible for analyzing account activity ... Contact insurance companies via phone, web portals, or written communication to resolve claim ...

CHI Health Clinic

$17.24 - $24.35/hr

To be successful in this insurance claims specialist role, you will need a minimum of two years of ... follow-up. Job Requirements Preferred * High School GED General Studies and Two years of revenue ...

Dana-Farber Cancer Institute, Inc.

$47K - $53K/yr

The primary function of the Patient Accounting Follow-Up Specialist I is the daily management of an assigned portion of the accounts receivable, typically allocated based on payer and alphabetical ...

CHI Health Clinic

$17.24 - $24.35/hr

To be successful in this insurance claims specialist role, you will need a minimum of two years of ... follow-up. Job Requirements Preferred * High School GED General Studies and Two years of revenue ...

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Remote Insurance Follow Up Specialist information

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$27K

$57.4K

$97.5K

How much do remote insurance follow up specialist jobs pay per year?

As of Aug 18, 2026, the average yearly pay for remote insurance follow up specialist in the United States is $57,372.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $74,000.00 per year, depending on experience, location, and employer.

What does a remote insurance follow up specialist do?

A Remote Insurance Follow Up Specialist is responsible for contacting insurance companies to resolve issues with outstanding medical claims. They work remotely to ensure that healthcare providers receive timely payments by tracking claims, verifying coverage, and addressing denials or discrepancies. Their role is crucial in optimizing revenue cycles for medical practices and ensuring accurate reimbursement. They often communicate with both insurers and healthcare staff, utilizing electronic health records and billing systems to manage claim statuses.

What are the key skills and qualifications needed to thrive as a remote insurance follow up specialist?

To thrive as a Remote Insurance Follow Up Specialist, you need a solid understanding of medical billing, insurance procedures, and claims processing, often supported by experience in healthcare administration or a related certification. Familiarity with healthcare management software, electronic health records (EHRs), and claims tracking systems is typically required. Excellent attention to detail, persistence, and strong verbal and written communication skills are essential soft skills for effective follow-up and problem resolution. These skills ensure accurate reimbursement, timely claim resolution, and maintain positive relationships between providers, payers, and patients.

What are some common challenges faced by remote insurance follow up specialists, and how can they be managed?

One of the main challenges for Remote Insurance Follow Up Specialists is staying organized while managing multiple claims and follow-up tasks simultaneously. Working remotely can also create communication hurdles with team members and insurance representatives. To overcome these, specialists often rely on robust tracking systems, clear documentation, and regular virtual check-ins with their teams. Staying updated on changing insurance policies and guidelines is also essential for resolving claim denials efficiently and ensuring timely reimbursements.

What is the difference between Remote Insurance Follow Up Specialist vs Remote Claims Processor?

AspectRemote Insurance Follow Up SpecialistRemote Claims Processor
CredentialsInsurance knowledge, customer service skillsInsurance policies, claims processing experience
Work EnvironmentHome office, insurance company or third-party providerHome office, insurance company or claims center
Employer & IndustryInsurance providers, third-party administratorsInsurance companies, claims departments
Primary FocusFollowing up on pending claims, customer communicationReviewing, processing, and adjudicating claims

The Remote Insurance Follow Up Specialist primarily focuses on communicating with clients and insurers to follow up on pending claims, ensuring timely resolution. In contrast, the Remote Claims Processor handles the detailed review and processing of insurance claims. Both roles require insurance knowledge and are commonly performed remotely within the insurance industry, but they differ in daily tasks and responsibilities.

More about Remote Insurance Follow Up Specialist jobs

What cities are hiring for Remote Insurance Follow Up Specialist jobs?

Cities with the most Remote Insurance Follow Up Specialist job openings:

What are the most commonly searched types of Insurance Follow Up Specialist jobs?

The most popular types of Insurance Follow Up Specialist jobs are:

What states have the most Remote Insurance Follow Up Specialist jobs?

States with the most job openings for Remote Insurance Follow Up Specialist jobs include:

What job categories do people searching Remote Insurance Follow Up Specialist jobs look for?

The top searched job categories for Remote Insurance Follow Up Specialist jobs are:

Remote Insurance Follow Up Specialist jobs near you
Infographic showing various Remote Insurance Follow Up Specialist job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $57,372 per year, or $27.6 per hour.

Follow Up Specialist III

Signature Performance, Inc.

Remote

Full-time

Medical, Life, Retirement, PTO

Posted 24 days ago

Signature Performance rating

6.6

Company rating: 6.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

312th of 492 rated business services

Job description

About You
You are a person who is passionate about timely and effective follow-up on outstanding insurance claims to ensure accurate and prompt reimbursement. In the role of Follow Up Specialist, you will be responsible for analyzing account activity, investigating denied or unpaid claims, and working with insurance payers and internal departments to resolve issues and expedite payment.
  • Tell us about your experience with Follow Up.
  • Are you a team player and a self-motivator?
  • We are counting on you to manage multiple projects using your problem-solving skills.
  • We are looking for someone UNCOMMON. What is uncommon about you?

Are you highly committed? Are you team-oriented? Do you value professionalism, trust, honesty, and integrity? If so, we cannot wait to meet you.
About The Position
  • Follow up on assigned insurance claims to ensure timely and accurate payment.
  • Review Explanation of Benefits (EOBs) and remittance advice for payment accuracy and claim status.
  • Contact insurance companies via phone, web portals, or written communication to resolve claim issues.
  • Identify and appeal denied or underpaid claims based on payer guidelines and documentation.
  • Collaborate with billing, coding, and clinical staff to obtain necessary documentation for claims resolution.
  • Update patient account notes in the billing system with clear and concise follow-up actions and outcomes.
  • Monitor aging reports and prioritize work based on payer deadlines and account balance.
  • Ensure compliance with federal, state, and payer-specific regulations and policies.
  • Meet individual and team performance goals, including productivity and quality standards.
  • Participate in departmental meetings, training sessions, and quality improvement initiatives as required.

Minimum Requirements:
  • High school diploma or equivalent required; Associate's degree in healthcare or business preferred.
  • Minimum of 2 years of experience in medical billing, insurance follow-up, or revenue cycle operations.
  • Knowledge of insurance payer requirements, CPT/ICD coding, and medical terminology.
  • Strong understanding of healthcare claim submission and adjudication processes.
  • Experience working with electronic health records (EHRs) and billing systems (e.g., Epic, Meditech, Artiva, etc.).
  • Excellent verbal and written communication skills.
  • Ability to work independently, manage time effectively, and handle multiple priorities.
  • Strong analytical and problem-solving skills

About Us
You are uncommon. We are, too. We are looking for people to help us in our mission of working hard at lowering healthcare administrative costs for federal government agencies, payers, and providers. At Signature, our mission is to improve the health of our clients' business and make the lives of the people we work with better. As we continue to experience exponential growth, we are looking for uncommon individuals to enhance our vision. We will continue to accomplish our mission by leading with our values of Passion, Courage, Integrity, and Respect in all interactions, making us a consistent annual Best Places to Work organization. We need uncommon leaders with uncommon qualities to shape our uncommon culture and achieve our uncommon mission.
About the Benefits
When you are a member of Signature Performance, you are a part of a solutions-based organization where the values of passion, integrity, courage, and respect are the driving forces behind all our decision-making. We trust you to do important work and bring the best version of yourself to work every day, so we want to help you achieve a work-life balance while consistently challenging yourself. Signature believes in fully developing each one of our Associates. Our performance-driven philosophy boasts competitive pay and additional position specific incentives, where world-class training and development, resources, and events drive our award-winning culture where everyone thrives.
  • Health Insurance
  • Fully Paid Life Insurance
  • Fully Paid Short- & Long-Term Disability
  • Paid Vacation
  • Paid Sick Leave
  • Paid Holidays
  • Professional Development and Tuition Assistance Program
  • 401(k) Program with Employer Match

  • U.S. Citizenship, naturalized citizenship, or permanent status is required for this position.
  • All work on all positions at Signature Performance must be completed in the continental United States, Alaska, or Hawaii.

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