Insurance Follow-up Representative
$24 - $31/hr
Responsibilities Under the direction of the Physician Revenue Realization Manager, the Insurance Follow-Up Representative is responsible for investigating claims status with insurance carriers ...
Insurance Follow-up Representative
$24 - $31/hr
Responsibilities Under the direction of the Physician Revenue Realization Manager, the Insurance Follow-Up Representative is responsible for investigating claims status with insurance carriers ...
Insurance Follow-up Representative
Melville, NY · On-site +1
$24 - $31/hr
Job Details Under the direction of the Physician Revenue Realization Manager, the Insurance Follow-Up Representative is responsible for investigating claims status with insurance carriers, correcting ...
Insurance Follow-up Representative
Melville, NY · On-site +1
$24 - $31/hr
Job Details Under the direction of the Physician Revenue Realization Manager, the Insurance Follow-Up Representative is responsible for investigating claims status with insurance carriers, correcting ...
Insurance Follow-Up Rep
Phoenix, AZ · On-site
$38K - $52K/yr
The Insurance Follow-Up Rep is responsible for the facilitation of insurance billing and collection activities, following patient accounts through the billing process to the payor, working with the ...
Insurance Follow-Up Rep
Phoenix, AZ · On-site
$38K - $52K/yr
The Insurance Follow-Up Rep is responsible for the facilitation of insurance billing and collection activities, following patient accounts through the billing process to the payor, working with the ...
Insurance Follow Up Representative
Indianapolis, IN · On-site
$16.75 - $20/hr
We are looking for an Insurance Authorization Representative to join our team! Education and Experience: * High School Diploma required Overview: The Insurance Authorization Representative will ...
Insurance Follow Up Representative
Indianapolis, IN · On-site
$16.75 - $20/hr
We are looking for an Insurance Authorization Representative to join our team! Education and Experience: * High School Diploma required Overview: The Insurance Authorization Representative will ...
Insurance Follow-Up Rep
$38K - $52K/yr
The Insurance Follow-Up Rep is responsible for the facilitation of insurance billing and collection activities, following patient accounts through the billing process to the payor, working with the ...
Quick apply
Insurance Follow-Up Rep
$38K - $52K/yr
The Insurance Follow-Up Rep is responsible for the facilitation of insurance billing and collection activities, following patient accounts through the billing process to the payor, working with the ...
Insurance Follow Up Representative
Phoenix, AZ · On-site
$16.75 - $20.25/hr
Reviews insurance denials and rejections to determine the next appropriate action steps and obtain the necessary information to resolve any outstanding denials/rejections. * Verifies patient ...
Insurance Follow Up Representative
Phoenix, AZ · On-site
$16.75 - $20.25/hr
Reviews insurance denials and rejections to determine the next appropriate action steps and obtain the necessary information to resolve any outstanding denials/rejections. * Verifies patient ...
Insurance Follow-Up Rep
Phoenix, AZ · On-site +1
$38K - $52K/yr
The Insurance Follow-Up Rep is responsible for the facilitation of insurance billing and collection activities, following patient accounts through the billing process to the payor, working with the ...
Insurance Follow-Up Rep
Phoenix, AZ · On-site +1
$38K - $52K/yr
The Insurance Follow-Up Rep is responsible for the facilitation of insurance billing and collection activities, following patient accounts through the billing process to the payor, working with the ...
Insurance Follow-Up Rep
$38K - $52K/yr
The Insurance Follow-Up Rep is responsible for the facilitation of insurance billing and collection activities, following patient accounts through the billing process to the payor, working with the ...
Insurance Follow-Up Rep
$38K - $52K/yr
The Insurance Follow-Up Rep is responsible for the facilitation of insurance billing and collection activities, following patient accounts through the billing process to the payor, working with the ...
Insurance Follow-Up Rep
$38K - $52K/yr
The Insurance Follow-Up Rep is responsible for the facilitation of insurance billing and collection activities, following patient accounts through the billing process to the payor, working with the ...
Quick apply
Insurance Follow-Up Rep
$38K - $52K/yr
The Insurance Follow-Up Rep is responsible for the facilitation of insurance billing and collection activities, following patient accounts through the billing process to the payor, working with the ...
Insurance Follow-Up Representative
Allentown, PA · On-site
$60K - $76K/yr
... representative and senior leadership, as required. Job Duties * Demonstrates knowledge of insurance ... Excellent follow-up and verification skills. * Excellent verbal and written communication skills.
Insurance Follow-Up Representative
Allentown, PA · On-site
$60K - $76K/yr
... representative and senior leadership, as required. Job Duties * Demonstrates knowledge of insurance ... Excellent follow-up and verification skills. * Excellent verbal and written communication skills.
Insurance Follow-Up Representative
Allentown, PA · On-site
$60K - $76K/yr
... representative and senior leadership, as required. Job Duties * Demonstrates knowledge of insurance ... Excellent follow-up and verification skills. * Excellent verbal and written communication skills.
Insurance Follow-Up Representative
Allentown, PA · On-site
$60K - $76K/yr
... representative and senior leadership, as required. Job Duties * Demonstrates knowledge of insurance ... Excellent follow-up and verification skills. * Excellent verbal and written communication skills.
Insurance Follow-Up Rep
Phoenix, AZ · On-site +1
$38K - $52K/yr
The Insurance Follow-Up Rep is responsible for the facilitation of insurance billing and collection activities, following patient accounts through the billing process to the payor, working with the ...
Insurance Follow-Up Rep
Phoenix, AZ · On-site +1
$38K - $52K/yr
The Insurance Follow-Up Rep is responsible for the facilitation of insurance billing and collection activities, following patient accounts through the billing process to the payor, working with the ...
Insurance Follow-Up Representative
Allentown, PA · On-site
$60K - $76K/yr
... representative and senior leadership, as required. Job Duties * Demonstrates knowledge of insurance ... Excellent follow-up and verification skills. * Excellent verbal and written communication skills.
Insurance Follow-Up Representative
Allentown, PA · On-site
$60K - $76K/yr
... representative and senior leadership, as required. Job Duties * Demonstrates knowledge of insurance ... Excellent follow-up and verification skills. * Excellent verbal and written communication skills.
Insurance Follow-Up Representative
$60K - $76K/yr
... representative and senior leadership, as required. Job Duties * Demonstrates knowledge of insurance ... Excellent follow-up and verification skills. * Excellent verbal and written communication skills.
Insurance Follow-Up Representative
$60K - $76K/yr
... representative and senior leadership, as required. Job Duties * Demonstrates knowledge of insurance ... Excellent follow-up and verification skills. * Excellent verbal and written communication skills.
Insurance Follow-Up Rep
Phoenix, AZ · On-site +1
$38K - $52K/yr
The Insurance Follow-Up Rep is responsible for the facilitation of insurance billing and collection activities, following patient accounts through the billing process to the payor, working with the ...
Insurance Follow-Up Rep
Phoenix, AZ · On-site +1
$38K - $52K/yr
The Insurance Follow-Up Rep is responsible for the facilitation of insurance billing and collection activities, following patient accounts through the billing process to the payor, working with the ...
Insurance Follow-up Representative
Melville, NY · On-site +1
$24 - $31/hr
Job Details Under the direction of the Physician Revenue Realization Manager, the Insurance Follow-Up Representative is responsible for investigating claims status with insurance carriers, correcting ...
Insurance Follow-up Representative
Melville, NY · On-site +1
$24 - $31/hr
Job Details Under the direction of the Physician Revenue Realization Manager, the Insurance Follow-Up Representative is responsible for investigating claims status with insurance carriers, correcting ...
Insurance Follow-Up Representative
Allentown, PA · On-site
$60K - $76K/yr
... representative and senior leadership, as required. Job Duties * Demonstrates knowledge of insurance ... Excellent follow-up and verification skills. * Excellent verbal and written communication skills.
Insurance Follow-Up Representative
Allentown, PA · On-site
$60K - $76K/yr
... representative and senior leadership, as required. Job Duties * Demonstrates knowledge of insurance ... Excellent follow-up and verification skills. * Excellent verbal and written communication skills.
Insurance Follow-Up Representative
Allentown, PA · On-site
$60K - $76K/yr
... representative and senior leadership, as required. Job Duties * Demonstrates knowledge of insurance ... Excellent follow-up and verification skills. * Excellent verbal and written communication skills.
Insurance Follow-Up Representative
Allentown, PA · On-site
$60K - $76K/yr
... representative and senior leadership, as required. Job Duties * Demonstrates knowledge of insurance ... Excellent follow-up and verification skills. * Excellent verbal and written communication skills.
Insurance Follow-Up Representative
Allentown, PA · On-site
$60K - $76K/yr
... representative and senior leadership, as required. Job Duties * Demonstrates knowledge of insurance ... Excellent follow-up and verification skills. * Excellent verbal and written communication skills.
Insurance Follow-Up Representative
Allentown, PA · On-site
$60K - $76K/yr
... representative and senior leadership, as required. Job Duties * Demonstrates knowledge of insurance ... Excellent follow-up and verification skills. * Excellent verbal and written communication skills.
Insurance Follow-Up Representative
Allentown, PA · On-site
$60K - $76K/yr
... representative and senior leadership, as required. Job Duties * Demonstrates knowledge of insurance ... Excellent follow-up and verification skills. * Excellent verbal and written communication skills.
Insurance Follow-Up Representative
Allentown, PA · On-site
$60K - $76K/yr
... representative and senior leadership, as required. Job Duties * Demonstrates knowledge of insurance ... Excellent follow-up and verification skills. * Excellent verbal and written communication skills.
Insurance Follow UP Representative information
See salary details
$13.94 - $14.86
2% of jobs
$14.86 - $15.78
8% of jobs
$15.78 - $16.70
10% of jobs
$17.07 is the 25th percentile. Wages below this are outliers.
$16.70 - $17.61
14% of jobs
$17.61 - $18.53
16% of jobs
The median wage is $18.56 / hr.
$18.53 - $19.45
19% of jobs
$19.86 is the 75th percentile. Wages above this are outliers.
$19.45 - $20.37
14% of jobs
$20.37 - $21.28
9% of jobs
$21.28 - $22.20
2% of jobs
$22.20 - $23.12
2% of jobs
$23.12 - $24.04
4% of jobs
$13
$18
$24
How much do insurance follow up representative jobs pay per hour?
As of Aug 23, 2026, the average hourly pay for insurance follow up representative in the United States is $18.86, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $20.19 per hour, depending on experience, location, and employer.
What is an insurance follow up representative?
Insurance Follow Up Representatives are professionals who work in healthcare or insurance organizations to ensure that insurance claims are processed, followed up on, and paid in a timely manner. They review outstanding claims, communicate with insurance companies to resolve issues or denials, and update patient accounts accordingly. Their role is essential for maintaining the financial health of healthcare providers by minimizing delays and maximizing reimbursement from insurance carriers.
What are the key skills and qualifications needed to thrive as an insurance follow up representative?
To thrive as an Insurance Follow Up Representative, you need a solid understanding of medical billing, insurance claims processes, and often a high school diploma or equivalent. Familiarity with healthcare billing software, EHR systems, and payer portals is typically required, and certifications like Certified Revenue Cycle Specialist (CRCS) can be advantageous. Strong attention to detail, persistence, and effective communication skills help you resolve claim denials and collaborate with insurance companies. These skills ensure timely reimbursement, minimize revenue loss, and maintain accurate patient billing records.
What are some common challenges faced by insurance follow up representatives in managing claim denials and how can they be addressed?
Insurance Follow Up Representatives often encounter challenges such as frequent claim denials, delayed payments, and complex payer requirements. To address these, representatives must stay updated on insurance policies, document interactions meticulously, and communicate effectively with both patients and insurance companies. Developing strong problem-solving skills and leveraging claim management software can help streamline the process and reduce errors. Collaboration with billing teams and maintaining up-to-date knowledge of payer rules also play a key role in overcoming these challenges.
What is the difference between Insurance Follow Up Representative vs Claims Processor?
| Aspect | Insurance Follow Up Representative | Claims Processor |
|---|---|---|
| Credentials | High school diploma; some roles may prefer insurance certifications | High school diploma; insurance or claims certifications beneficial |
| Work Environment | Office setting, interacting with insurance companies and clients | Office setting, reviewing and processing insurance claims |
| Employer & Industry | Insurance companies, healthcare providers | Insurance companies, third-party administrators |
| Primary Focus | Following up on unpaid or delayed claims, ensuring payment | Reviewing claim details, approving or denying claims |
The main difference is that Insurance Follow Up Representatives focus on contacting insurance companies to resolve unpaid claims, while Claims Processors handle the initial review and decision-making on claims. Both roles require knowledge of insurance policies and strong communication skills, but their responsibilities differ in the claims lifecycle.
More about Insurance Follow UP Representative jobs
What cities are hiring for Insurance Follow Up Representative jobs?
Cities with the most Insurance Follow Up Representative job openings:
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The top employers for Insurance Follow Up Representative jobs are:
What states have the most Insurance Follow Up Representative jobs?
States with the most job openings for Insurance Follow Up Representative jobs include:
What job categories do people searching Insurance Follow Up Representative jobs look for?
The top searched job categories for Insurance Follow Up Representative jobs are:
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$24 - $31/hr
Full-time
Medical, Retirement
Re-posted 10 days ago
Catholic Health rating
7.8
Based on 179 frontline employees who took The Breakroom Quiz
129th of 893 rated healthcare providers
Job description
Overview
Catholic Health is one of Long Island's finest health and human services agencies. Our health system has over 16,000 employees, six acute care hospitals, three nursing homes, a home health service, hospice and a network of physician practices across the island.
At Catholic Health, our primary focus is the way we treat and serve our communities. We work collaboratively to provide compassionate care and utilize evidence based practice to improve outcomes - to every patient, every time.
We are committed to caring for Long Island. Be a part of our team of healthcare heroes and discover why Catholic Health was named Long Island's Top Workplace!
ResponsibilitiesUnder the direction of the Physician Revenue Realization Manager, the Insurance Follow-Up Representative is responsible for investigating claims status with insurance carriers, correcting and resubmitting denied claims in the EPIC billing system.
Responsibilities:
- Performs follow up on all outstanding accounts assigned in accordance with established standards and procedures.
- Determines reason for denial and appeals accounts as necessary.
- Reviews and edits any rejections stemming from electronic billing submissions and corrects and resubmits claims.
- Verifies accuracy of patient insurance and demographic information.
- Generates bills to patients for services not covered by insurance.
- Investigates over-payments and takes appropriate action to resolve. Initiates refund requests in accordance with departmental procedures.
- Responds to requests for information and telephone inquiries from patients, insurance carriers, and outside agencies in a courteous manner.
- Send secondary claims to appropriate payors.
Requirements:
- High School diploma or equivalent required.
- Strong knowledge of medical insurance and healthcare billing
- Establishes and demonstrates competency in accounts receivable systems and associated applications
- Ability to communicate effectively with insurance carriers, patients, and co-workers
- Ability to comply with procedural guidelines and instructions and to solicit assistance when situations arise that deviate from the norm.
- Excellent verbal and auditory skills are required for communicating with internal staff, customers and representatives from external departments and agencies.
Minimum of 3 years of Physician Billing experience, including insurance carrier follow up and customer service, required.
Pay RangeUSD $24.00 - USD $31.00 /Hr.QualificationsThis range serves as a good faith estimate and actual pay will encompass a number of factors, including a candidate's qualifications, skills, competencies and experience. The salary range or rate listed does not include any bonuses/incentive, or other forms of compensation that may be applicable to this job and it does not include the value of benefits.
At Catholic Health, we believe in a people-first approach. In addition to the estimated base pay provided, Catholic Health offers generous benefits packages, generous tuition assistance, a defined benefit pension plan, and a culture that supports professional and educational growth.
Employment Type: OTHERWhat Catholic Health employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Catholic Health
Sourced by ZipRecruiter
Formed in 1998 under four religious sponsors, Catholic Health in Buffalo, NY is a non-profit healthcare system that provides care to Western New Yorkers across a network of hospitals, nursing homes, home care agencies, physician practices, and other community based ministries. Today, the system has two religious sponsors, the Diocese of Buffalo and the Franciscan Sisters of St. Joseph, who carried on its Mission across the Buffalo-Niagara region. Our mission sets us apart. It's the human side of healthcare – the touch, smile or comforting word that can help make your healthcare experience better. It's treating all people with respect and dignity, and providing comfort in times of greatest need. Catholic Health is making the largest investment in its history, dedicating more than $100 million in state-of-the- art technology that will connect our hospitals, home care, long-term care, clinician offices, health centers and ancillary services with patients throughout the area. This transformational investment marks a major milestone for our healing ministry, which dates back more than 165 years.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Buffalo, NY, US