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Insurance Agency Manager Jobs in Ohio (NOW HIRING)

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Insurance Agency Manager information

See Ohio salary details

$42.3K

$54.5K

$71.8K

How much do insurance agency manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for insurance agency manager in Ohio is $54,495.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,600.00 and $64,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance agency manager?

To thrive as an Insurance Agency Manager, you need a strong background in insurance products, sales management, and business operations, often supported by a bachelor's degree and relevant state licensing. Familiarity with CRM software, policy management systems, and industry-specific certification such as CPCU or CLU is typically required. Exceptional leadership, communication, and problem-solving skills set top performers apart in this role. These skills and qualifications are crucial for driving agency growth, ensuring regulatory compliance, and leading successful teams in a competitive market.

What are some common challenges faced by insurance agency managers and how can they be addressed?

Insurance Agency Managers often face challenges such as balancing sales targets with regulatory compliance, managing diverse teams, and adapting to changing industry trends. Effective communication and regular training can help ensure that team members are up to date with compliance requirements. Additionally, setting clear goals and providing ongoing support can improve team performance and morale. Leveraging technology to streamline operations and staying informed about industry changes can also help managers succeed in this dynamic role.

What is the difference between Insurance Agency Manager vs Insurance Agent?

AspectInsurance Agency ManagerInsurance Agent
CredentialsLicenses required, management experience often preferredState insurance license required
Work EnvironmentOversees agency operations, manages staffSells insurance policies directly to clients
Employer & Industry UsageInsurance agencies, brokeragesInsurance companies, brokerages
Search & Comparison IntentUnderstanding management roles, career progressionSales techniques, licensing requirements

The main difference between an Insurance Agency Manager and an Insurance Agent lies in their roles. The manager oversees agency operations and staff, requiring management experience, while the agent focuses on selling policies directly to clients, needing a valid license. Both roles are essential in the insurance industry, but they serve different functions within an agency.

What does an insurance agency manager do?

An insurance agency manager oversees daily operations of an insurance office, manages staff, develops sales strategies, and ensures customer service standards are met. They often handle client relationships, monitor compliance with industry regulations, and use management tools to improve agency performance.

What cities in Ohio are hiring for Insurance Agency Manager jobs?

Cities in Ohio with the most Insurance Agency Manager job openings:

What are popular job titles related to Insurance Agency Manager jobs in OH?

For Insurance Agency Manager jobs in OH, the most frequently searched job titles are:

Insurance Agency Manager jobs near you
Infographic showing various Insurance Agency Manager job openings in Ohio as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $54,495 per year, or $26.2 per hour.

Personal Lines Insurance Account Manager

New Day Executive Search

Blissfield, OH • On-site

$40K - $55K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted yesterday

New

Job description

Personal Lines Account Manager

Location: Columbus, OH (Hybrid—3 Days In Office)

About the Opportunity

Our client is a well-established independent insurance agency committed to exceptional service and building lasting client relationships. They are seeking an experienced Personal Lines Account Manager to join their growing team. This is an excellent opportunity for someone with 3–5 years of personal lines insurance experience who enjoys helping clients protect what matters most while working in a collaborative, team-oriented environment.

The agency offers a hybrid work schedule (three days in the office, two days remote), competitive compensation, comprehensive benefits, and opportunities for continued professional growth.

Position Summary

The Personal Lines Account Manager will service an established book of personal insurance business while delivering an outstanding client experience. This individual will work closely with clients, producers, and carrier partners to manage policy changes, renewals, coverage questions, and account retention.

Key Responsibilities
  • Manage and service an assigned book of personal lines insurance accounts.
  • Serve as the primary point of contact for clients regarding policy servicing, renewals, and coverage questions.
  • Process endorsements, policy changes, renewals, cancellations, reinstatements, and new business applications.
  • Prepare and review renewal proposals to ensure clients maintain appropriate coverage.
  • Educate clients on available coverage options and identify opportunities for cross-selling additional insurance products.
  • Work directly with carrier underwriters to obtain quotes, resolve policy issues, and negotiate coverage solutions.
  • Issue certificates, evidence of insurance, ID cards, and other policy documents as needed.
  • Maintain accurate client records within the agency management system.
  • Respond promptly to client inquiries while delivering a high level of customer service.
  • Collaborate with producers and other team members to support account retention and agency growth.
Qualifications
  • 3–5 years of personal lines account management experience with an independent insurance agency or brokerage.
  • Active Property & Casualty Insurance License.
  • Strong knowledge of personal insurance products, including: Homeowners, Auto, Umbrella, Dwelling Fire, Personal Articles, Recreational Vehicles, Watercraft.
  • Experience managing policy renewals, endorsements, billing questions, and coverage reviews.
  • Excellent communication and relationship-building skills.
  • Strong organizational skills with the ability to manage multiple priorities.
  • Proficiency with agency management systems such as Applied Epic, AMS360, HawkSoft, EZLynx, or similar platforms.
  • Comfortable working independently while contributing to a collaborative team environment.
Preferred Qualifications
  • CISR, CIC, or other industry designations (or interest in pursuing them).
  • Experience with comparative rating systems and multiple carrier platforms.
  • Proven ability to cross-sell or identify additional coverage needs while maintaining a consultative approach.
What We Offer
  • Competitive base salary
  • Hybrid schedule (3 days in the office / 2 days remote)
  • Medical, dental, and vision insurance 100% paid for by company
  • 401(k) with company match of 3%
  • Paid time off and paid holidays
  • Continuing education and licensing support
  • Professional development and career advancement opportunities
  • Collaborative, employee-focused culture with long-term stability

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