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Insurance Agency Manager Jobs in Michigan (NOW HIRING)

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Insurance Agency Manager information

See Michigan salary details

$38.8K

$50K

$65.8K

How much do insurance agency manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for insurance agency manager in Michigan is $49,961.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,800.00 and $58,800.00 per year, depending on experience, location, and employer.

What does an insurance agency manager do?

An insurance agency manager oversees daily operations of an insurance office, manages staff, develops sales strategies, and ensures customer service standards are met. They also handle client relationships, compliance with regulations, and may be involved in marketing and training activities. Strong leadership, communication skills, and industry knowledge are essential for this role.

What are the key skills and qualifications needed to thrive as an insurance agency manager?

To thrive as an Insurance Agency Manager, you need a strong background in insurance products, sales management, and business operations, often supported by a bachelor's degree and relevant state licensing. Familiarity with CRM software, policy management systems, and industry-specific certification such as CPCU or CLU is typically required. Exceptional leadership, communication, and problem-solving skills set top performers apart in this role. These skills and qualifications are crucial for driving agency growth, ensuring regulatory compliance, and leading successful teams in a competitive market.

What are some common challenges faced by insurance agency managers and how can they be addressed?

Insurance Agency Managers often face challenges such as balancing sales targets with regulatory compliance, managing diverse teams, and adapting to changing industry trends. Effective communication and regular training can help ensure that team members are up to date with compliance requirements. Additionally, setting clear goals and providing ongoing support can improve team performance and morale. Leveraging technology to streamline operations and staying informed about industry changes can also help managers succeed in this dynamic role.

What is the difference between Insurance Agency Manager vs Insurance Agent?

AspectInsurance Agency ManagerInsurance Agent
CredentialsLicenses required, management experience often preferredState insurance license required
Work EnvironmentOversees agency operations, manages staffSells insurance policies directly to clients
Employer & Industry UsageInsurance agencies, brokeragesInsurance companies, brokerages
Search & Comparison IntentUnderstanding management roles, career progressionSales techniques, licensing requirements

The main difference between an Insurance Agency Manager and an Insurance Agent lies in their roles. The manager oversees agency operations and staff, requiring management experience, while the agent focuses on selling policies directly to clients, needing a valid license. Both roles are essential in the insurance industry, but they serve different functions within an agency.

What cities in Michigan are hiring for Insurance Agency Manager jobs?

Cities in Michigan with the most Insurance Agency Manager job openings:

What are popular job titles related to Insurance Agency Manager jobs in MI?

For Insurance Agency Manager jobs in MI, the most frequently searched job titles are:

Insurance Agency Manager jobs near you
Infographic showing various Insurance Agency Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $49,961 per year, or $24 per hour.

Customer Service Representative

JPS INSURANCE AGENCY LLC

Troy, MI • On-site

$15 - $18/hr

Full-time

Medical, Dental, Vision, Life

Re-posted 16 days ago

Job description

We are a family owned independent insurance agency seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:

  • Handle inbound calls, client inquiries and service requests
  • Provide information about the products and services
  • Troubleshoot and resolve issues and concerns for clients
  • Document and update client records based on interactions
  • Assist agency management and team members with clerical and administrative duties
  • NO COLD CALLING OR PROSPECTING
  • THIS POSITION IS NOT REMOTE

​Qualifications:

  • Positive attitude is essential
  • Professional demeanor
  • Excellent written and verbal communication skills
  • Previous experience in customer service, sales, or other related fields is a plus
  • Ability to build rapport with clients
  • Ability to prioritize and multitask

Company Description

We are a family owned independent insurance agency specializing in personal lines and commercial lines insurance. We are highly committed to our clients and to our employees.