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Insurance Account Manager Jobs in Indiana (NOW HIRING)

Squaremouth

Personal Lines Account Manager

Merrillville, IN ยท On-site

$41K - $56K/yr

Personal Lines Account Manager At HUB International, we are a team of entrepreneurs. We believe in ... HUB is one of the largest global insurance and employee benefits brokers, providing a broad array ...

Squaremouth

Personal Lines Account Manager

Troy, IN ยท On-site

$38K - $52K/yr

Personal Lines Account Manager At HUB International, we are a team of entrepreneurs. We believe in ... HUB is one of the largest global insurance and employee benefits brokers, providing a broad array ...

HUB International

Personal Lines Account Manager

Troy, IN ยท On-site

$38K - $52K/yr

Personal Lines Account Manager Who We Are At HUB International, we are a team of entrepreneurs. We ... HUB is one of the largest global insurance and employee benefits brokers, providing a broad array ...

HUB

Personal Lines Account Manager

Troy, IN ยท On-site

$38K - $52K/yr

Personal Lines Account Manager Who We Are At HUB International, we are a team of entrepreneurs. We ... HUB is one of the largest global insurance and employee benefits brokers,providinga broad array of ...

HUB

Personal Lines Account Manager

Merrillville, IN ยท On-site

$44K - $59K/yr

Personal Lines Account Manager Who We Are At HUB International, we are a team of entrepreneurs. We ... HUB is one of the largest global insurance and employee benefits brokers,providinga broad array of ...

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All JobsInsurance Account JobsInsurance Account Manager JobsInsurance Account Manager Jobs in Indiana

Insurance Account Manager information

See Indiana salary details

$25.2K

$50K

$72.8K

How much do insurance account manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for insurance account manager in Indiana is $50,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $56,100.00 per year, depending on experience, location, and employer.

What is an insurance account manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

What are the key skills and qualifications needed to thrive as an insurance account manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

How does an insurance account manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

How much does an insurance account manager get paid?

Insurance account managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the employer. Salaries can increase with certifications, advanced skills, and years of experience in the field.

What does an insurance account manager do for an insurance company?

An insurance account manager oversees client accounts, manages policy renewals, and provides customer service to ensure client satisfaction. They coordinate with underwriters, handle claims, and may use CRM software to track client information. Strong communication and organizational skills are essential for success in this role.
More about Insurance Account Manager jobs

What are the most commonly searched types of Insurance Account jobs in Indiana?

The most popular types of Insurance Account jobs in Indiana are:

What are popular job titles related to Insurance Account Manager jobs in Indiana?

For Insurance Account Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Insurance Account Manager jobs in Indiana look for?

The top searched job categories for Insurance Account Manager jobs in Indiana are:

What cities in Indiana are hiring for Insurance Account Manager jobs?

Cities in Indiana with the most Insurance Account Manager job openings:

Insurance Account Manager jobs near you
Infographic showing various Insurance Account Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $50,045 per year, or $24.1 per hour.

Account Manager, Personal Lines

Conner Insurance

Indianapolis, IN โ€ข On-site

$43K - $58K/yr

Full-time

Re-posted 29 days ago

Job description

JOB SUMMARY AND PURPOSE
The Account Manager, Personal Lines position is crucial to the day-to-day operations and long-term goals of the Personal Lines Department. The Account Manager provides daily support to the Personal Lines Advisors and Clients. From servicing accounts, to processing claims, to retaining Personal insurance accounts and providing excellent customer service, the Account Manager's responsibilities are equally varied and vital. A strong work ethic, ability to take on multiple responsibilities, and knowledge of agency procedures and standards are a must! This role directly impacts the revenue, service and customer experience goals of the organization.
ESSENTIAL DUTIES:
Advisor/Department Support ๏ฟฝ Provide technical support to Personal Lines Manager; specifically, in analyzing client needs, coverage forms and quotations.
  • Processing applications for, changes to, reinstatement of, and cancellation of insurance policies
  • Compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, as well as analyzing retention strategies
  • Support Advisors: review Client's renewals, quote/issue/provide competitive options for Clients while still maintaining adequate coverages.

Customer Needs Analysis ๏ฟฝ Anticipate and determine the specific, unique needs of each Insured and work to solve those problems.
  • Assist in the customization of insurance programs to suit individual customers, often covering variety of risks.
  • Process additional lines of coverage for accounts, when necessary, to increase retention and cover all clients๏ฟฝ personal risks appropriately.

Customer Relationship Management ๏ฟฝ Builds relationship with Insured and determine effective ways to service their account
  • Act as liaison between client and insurance companies in order to independently resolve service problems.
  • Correspond with insured to obtain information or inform them of account status or changes.
  • Responds to client's needs in a timely, professional, helpful and courteous manner, regardless of client attitude.
  • Strives to meet service standards in all circumstances.
  • Follows up with clients to ensure that their needs have been met.
  • Looks for ways to add value beyond clients๏ฟฝ immediate requests.

Customer Service and Support ๏ฟฝ Assistance and support of the ongoing needs and issues of each Client.
  • Confer with clients to obtain and provide information when claims are made on a policy.
  • Change policy records to conform to insured party's specifications.
  • Monitor insurance claims to ensure they are settled equitably for the both the client and the insurer.
  • Compile data on insurance policy changes.

Insurance Industry Knowledge ๏ฟฝ Demonstrates solid knowledge and ability, including competitive and customer trends, to strategically direct Clients and solve situations.
  • Objectively critiques the competition (strengths, weaknesses) and seeks opportunities for business development
  • Evaluates direct competition in order to position own organization appropriately.
  • Continually develops industry knowledge by attending trade shows, seminars, conferences, etc.
  • Identifies current industry trends.
  • Develops knowledge of related industries and their impact on own industry.

Payment and Billing ๏ฟฝ Payment and Billing of policies/coverages
  • When appropriate, uses agency credit and collection policy in invoicing and pursuing prompt payments
  • Request cancellations from the carrier according to agency standards.

ADDITIONAL DUTIES:
  • Attend meetings, seminars and programs to learn about new products and services, learn new skills and receive technical assistance in developing new customers.
  • Perform other duties as assigned.

EDUCATION, CERTIFICATES, LICENSES, REGISTRATIONS and/or EXPERIENCE:
  • Prefer bachelor's degree, or an associate's degree or equivalent, from two-year college or technical school
  • High school diploma or equivalent is required
  • Prefer a minimum of five years related industry experience and/or training
  • Maintain a current Indiana Property & Casualty insurance license

SKILLS:
  • Proficient in Microsoft Office suite of products and Adobe Acrobat
  • Good understanding of all lines of personal insurance coverage
  • Understanding of contracts, carrier products, coverage forms, and underwriting guidelines
  • Ability to read, analyze, and interpret industry policies and contract documents
  • Ability to respond to common inquiries or complaints from customers or carriers
  • Ability to write and prepare proposals for presentation and review
  • Ability to effectively present information to insureds and carriers
  • Ability to apply basic mathematical concepts such as percentages, addition, subtraction, multiplication and division
  • Ability to think independently and critically
  • Ability to define problems, collect data, establish facts, and draw valid conclusions
  • Ability to handle complex accounts
  • Excellent oral and written communication skills
  • Ability to perform duties in a high-pressured, fast-paced environment
  • High degree of organizational skills
  • Initiative and attention to detail
  • Ability to prioritize and remain flexible
  • Professional telephone skills and etiquette
  • Self-motivated and able to work both independently with limited supervision and within a team

STARTING COMPENSATION:
Differs with experience.
The above statements are intended to be a representative summary of the responsibilities performed by incumbents of this job. The incumbent's may be requested to perform job-related tasks other than those stated in this description.

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