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Insurance Account Manager Jobs in Muncie, IN (NOW HIRING)

Account Manager

Muncie, IN ยท On-site

$87K - $119K/yr

Our salaried, career Account Managers are responsible for selling worksite insurance products and services in a defined sales territory with an existing customer base. You will build strong ...

Account Manager

Elwood, IN ยท On-site

$13.73 - $16.15/hr

This dynamic role is responsible for managing rental accounts by delivering exceptional customer ... insurance Industry leading 401(k) with company match Flexible Spending & Health Savings Accounts ...

Landscape Account Manager

Muncie, IN ยท On-site

$60 - $80/hr

Health insurance (Medical, Dental, and Vision) * 401(k) with company match up to 4% after 1 year ... Proven ability to manage multiple accounts, projects, and priorities simultaneously * Strong ...

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Showing results 1-20

Insurance Account Manager information

See Muncie, IN salary details

$24.6K

$48.8K

$70.9K

How much do insurance account manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for insurance account manager in Muncie, IN is $48,768.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $54,700.00 per year, depending on experience, location, and employer.

What is an insurance account manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

What are the key skills and qualifications needed to thrive as an insurance account manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

How does an insurance account manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

How much does an insurance account manager get paid?

Insurance account managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the employer. Salaries can increase with certifications, advanced skills, and years of experience in the field.

What does an insurance account manager do for an insurance company?

An insurance account manager oversees client accounts, manages policy renewals, and provides customer service to ensure client satisfaction. They coordinate with underwriters, handle claims, and may use CRM software to track client information. Strong communication and organizational skills are essential for success in this role.

What cities near Muncie, IN are hiring for Insurance Account Manager jobs?

Cities near Muncie, IN with the most Insurance Account Manager job openings:

Infographic showing various Insurance Account Manager job openings in Muncie, IN as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $48,768 per year, or $23.4 per hour.

Account Manager

Americanfidelity

Muncie, IN โ€ข On-site

$87K - $119K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 10 days ago


Job description

Our salaried, career Account Managers are responsible for selling worksite insurance products and services in a defined sales territory with an existing customer base. You will build strong, long-term relationships with businesses and develop specific, needs-based recommendations for their employees, highlighting the benefits of American Fidelity's insurance portfolio.

We Offer

  • Company car with gas card

  • Paid travel expenses (company credit card) base salary + uncapped commission + additional bonus potential International Sales Award Trips

  • First year income potential between $87,000 to $119,000

  • Consistent six figure income opportunity within 3-5 years

  • 401k with company match

  • Defined territory

  • Multiple sales career path options

  • Consistent, standardized training designed for new Account Managers

  • Comprehensive benefit package including multiple medical, dental, vision and supplemental insurance plans.

Primary Responsibilities

  • Focus on growing and maintaining existing Business to Business accounts by one-on-one sales of worksite insurance products and services to the community

  • Consult with current customers to provide value and meet financial needs

  • Build strong relationships with customers and association executives

  • Develop customized needs-based employee benefit packages through annual benefit enrollments and group presentations.

  • New account development opportunities

Company Perks:

  • National Presence - American Fidelity conducts business within 49 states, employing salaried, career Account Representatives located across the country.

  • Extended Training Program - Account Representatives participate in a structured, comprehensive training program including on-the-job training within your territory, Product and Sales Schools and online training.

  • Tenure - More than Double the Nation Average with 30% of our salaried career Account Representatives have been with American Fidelity for 10 years or more.

  • Defined Territory - Each Account Representative is assigned a territory to manage and develop new accounts.

Company Overview:

  • Founded in 1960, American Fidelity Assurance Company has grown to become one of the largest, private, family-owned life insurance companies in the United States. Focused on our core business, including disability income insurance, life insurance, and supplemental health insurance, American Fidelity has seen rapid and continuous growth. For more information on our company, visit www.americanfidelity.com.

At American Fidelity, we believe that creating a culture of diversity, equity and inclusion, where all Colleagues can be their best to provide the best service to our Customers, is vital to our success. This means cultivating a workforce with wide perspectives and creating opportunities for engagement, learning and listening.

If you'd like more information about American Fidelity's privacy practices, please visit americanfidelity.com/privacy".

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