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Insurance Account Manager information

See Indiana salary details

$25.2K

$50K

$72.8K

How much do insurance account manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for insurance account manager in Indiana is $50,045.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $56,100.00 per year, depending on experience, location, and employer.

What is an insurance account manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

What are the key skills and qualifications needed to thrive as an insurance account manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

How does an insurance account manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

How much does an insurance account manager get paid?

Insurance account managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the employer. Salaries can increase with certifications, advanced skills, and years of experience in the field.

What does an insurance account manager do for an insurance company?

An insurance account manager oversees client accounts, manages policy renewals, and provides customer service to ensure client satisfaction. They coordinate with underwriters, handle claims, and may use CRM software to track client information. Strong communication and organizational skills are essential for success in this role.
More about Insurance Account Manager jobs

What are the most commonly searched types of Insurance Account jobs in Indiana?

The most popular types of Insurance Account jobs in Indiana are:

What are popular job titles related to Insurance Account Manager jobs in Indiana?

For Insurance Account Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Insurance Account Manager jobs in Indiana look for?

The top searched job categories for Insurance Account Manager jobs in Indiana are:

What cities in Indiana are hiring for Insurance Account Manager jobs?

Cities in Indiana with the most Insurance Account Manager job openings:

Insurance Account Manager jobs near you
Infographic showing various Insurance Account Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $50,045 per year, or $24.1 per hour.

Commercial Insurance Account Manager

DOXA Insurance

Fort Wayne, IN • On-site

Full-time

Re-posted 21 hours ago

Job description

About Us
DOXA is an award-winning specialty insurance platform that acquires and develops niche-market insurance program administrators, underwriting companies, and distribution partners including MGAs, MGUs, brokers, and direct-to-consumer operators. We provide centralized sales, marketing, underwriting, and operational support that helps our companies unlock their full growth potential.
With hundreds of custom specialty insurance programs and partnerships and more than 20,000 agent and broker relationships nationwide, DOXA's rapid growth is reaching new heights.
Our rapid evolution means we can deliver on something most companies just talk about: building a workplace where talented professionals are drawn to the impact they can make. We offer competitive benefits and compensation, but what really differentiates us is our culture of empowerment and commitment to innovation in the specialty insurance space.
If you're an ambitious professional looking to evolve your career, we'd love to talk. Ready to join a community of experts redefining the specialty insurance space?
About Monument Sports
Monument Sports Group (MSG), a DOXA company, specializes in insurance and risk management solutions for sports, recreation, and entertainment organizations. Based in Richmond, VA, MSG brings together insurance expertise and real-world operational knowledge to help clients-from climbing gyms to recreation facilities-protect their businesses and manage risk effectively. MSG is known for its collaborative culture, client-first approach, and commitment to serving niche markets with tailored solutions. This is a hybrid position that will be based out of the DOXA HQ in Fort Wayne, Indiana.
Key Responsibilities
We are seeking a passionate and experienced individual to join our team as an Account Manager. As a specialist in this niche field, you will play a crucial role in understanding the unique risks and challenges faced by clients in the sports and entertainment sector. While understanding the unique nuances of this type of insurance may take time, industry-experienced professionals should be able to quickly adapt and find our focus of insurance intriguing.
  • Conduct thorough assessments of client needs and provide personalized insurance solutions.
  • Collaborate with clients, team members and underwriters to design and customize insurance solutions for clients.
  • Process certificates of insurance efficiently and accurately to meet client and regulatory requirements.
  • Utilize our management system on a day-to-day basis to track policies, update client information, and manage workflows.
  • Stay abreast of industry trends, regulations, and emerging risks to continually enhance expertise.
  • Build and maintain strong relationships with clients to ensure long-term satisfaction and loyalty.
  • Assist in the development and implementation of marketing strategies to expand our client base.
  • Provide exceptional customer service, addressing inquiries and concerns promptly and professionally.
  • Attend relevant industry conferences (around 2-3 per year) and events to stay informed on market trends and strengthen client and partner engagement..

Requirements
  • Bachelor's degree: preferred
  • Minimum of 5 years of experience in the commercial insurance industry.
  • In-depth knowledge of insurance products and risk management.
  • Strong communication, presentation, negotiation, and interpersonal skills.
  • Proven track record of building and maintaining client relationships.
  • Ability to adapt to a fast-paced and dynamic work environment.
  • Experience with Microsoft Office Suite.

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