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Infrastructure Director Jobs (NOW HIRING)

As the Sr Director of IT Infrastructure Engineering leads the overall infrastructure group, including but not limited to Data Center operations, Service Desk, Network, Telephony, and End User ...

Reporting directly to the Senior Director of Security Engineering, you will own two core pillars: Platform Security Engineering and Infrastructure Security Access and Posture Management. What You'll ...

The Director of Infrastructure leads the strategy, governance, delivery, and continuous improvement of enterprise technology infrastructure that supports business operations at scale. This role is ...

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$70K

$153.7K

$227.5K

How much do infrastructure director jobs pay per year?

As of Sep 2, 2026, the average yearly pay for infrastructure director in the United States is $153,682.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,500.00 and $187,500.00 per year, depending on experience, location, and employer.

What does an infrastructure director do?

An Infrastructure Director oversees an organization's IT infrastructure, including networks, servers, cloud environments, and security systems. They ensure that all technology resources operate efficiently, securely, and align with business objectives. This role involves strategic planning, budgeting, vendor management, and leading teams responsible for IT operations and support. The Infrastructure Director also implements new technologies and disaster recovery plans to minimize downtime and enhance performance.

What are the key skills and qualifications needed to thrive as an infrastructure director?

To thrive as an Infrastructure Director, you need extensive experience in IT infrastructure management, strategic planning, and project oversight, typically backed by a bachelor’s or master’s degree in computer science, information systems, or a related field. Familiarity with technologies such as cloud computing platforms (e.g., AWS, Azure), network architecture, and certifications like ITIL or PMP are often highly valued. Strong leadership, effective communication, and problem-solving abilities set exceptional candidates apart. These skills are crucial for overseeing complex infrastructure projects, ensuring reliability, and driving organizational growth through technological innovation.

What are some typical challenges an infrastructure director faces in this role?

Infrastructure Directors often face challenges such as balancing the need for system reliability and security with the demand for rapid technology adoption and scalability. Managing large teams, coordinating across departments, and overseeing complex projects with tight deadlines can also be demanding. Additionally, staying current with evolving technologies and compliance requirements is essential. Successfully navigating these challenges requires strategic vision, proactive risk management, and strong communication with both technical staff and executive leadership.

Who is the head of infrastructure?

The head of infrastructure is typically the Infrastructure Director or Chief Infrastructure Officer, responsible for overseeing the planning, development, and maintenance of an organization's infrastructure systems. They often manage teams, coordinate with other departments, and ensure infrastructure aligns with business goals, requiring skills in project management and technical expertise. The role may vary depending on the company's size and industry.
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Infographic showing various Infrastructure Director job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 12% Part Time, 1% Temporary, and 1% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $153,682 per year, or $73.9 per hour.

Director Infrastructure & Operations

Express

Columbus, OH • On-site

Full-time

Posted 12 days ago


Job description

Overview About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. About Express Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style.

Express ensures you look and feel your best, wherever life takes you. The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app. About Bonobos Our Bonobos menswear brand is known for being a style instigator and offering perfect-fit risks through our innovative retail model and personalized experience

Launched online in 2007 with its signature line of chinos, Bonobos now offers a variety of styles available to order online and to try on at any one of our 50 Guideshop locations and at www.bonobos.com. Our Guideshops are in-real-life stores that deliver one-on-one service and expert fit advice. Don't think traditional retail, Bonobos is something you haven't seen before

Location Name Columbus Corporate Headquarters Responsibilities POSITION OVERVIEW The Director of Infrastructure provides strategic leadership for Phoenix's IT infrastructure, driving digital transformation and building a high-performing culture that aligns technology with long-term business growth. This role transcends operational management to focus on architecting strategic roadmaps and fostering team excellence across cloud platforms, data centers, and global networking infrastructure. The Director is the primary architect of technical resilience, ensuring system availability and scalability while leading PCI/Regulatory strategy and enterprise-wide technical innovation.

This leader defines the tactical and strategic evolution of IT functions, engaging cross-functionally to integrate technical operations with retail business objectives. The focus is on building a robust infrastructure portfolio that enables dynamic business initiatives through visionary people management and technical foresight. The Director serves as a mentor and organizational expert, leveraging strong interpersonal skills to resolve complex technical challenges and optimize vendor partnerships.

Responsible for multiyear strategic roadmaps, this role collaborates on capital and expense budgeting to ensure that infrastructure investments are proactive, sustainable, and directly supportive of the Phoenix enterprise mission. This role is a critical, high-visibility role within the organization and includes 24x7 management responsibilities within a team of peers with similar responsibilities. KEY RESPONSIBILITIES Strategic Partnerships: Cultivate cross-functional partnerships with business leaders, vendors and technology peers to drive synergy and alignment across the Phoenix enterprise.

Strategy & Transformation: Define and execute multi-year infrastructure roadmaps that align with enterprise digital transformation and long-term business growth objectives. Infrastructure Modernization: Spearhead the modernization of data center, cloud, and networking infrastructure by integrating next-generation solutions to enhance scalability and performance. Operational Excellence: Oversee enterprise-wide support functions and technology solutions, ensuring high system availability, resilience, and proactive incident management for all store and office locations to minimize business downtime.

Risk & Compliance: Drive the transition from reactive compliance to proactive risk management, effectively mitigating cybersecurity and operational threats. Financial & Vendor Management: Direct fiscal planning, infrastructure budget optimization, contract negotiations, and vendor strategy to ensure cost-efficiency and sustainable technical investment. Leadership & Culture: Champion a high-performing engineering culture by mentoring technical leaders, fostering collaboration, and building a robust talent pipeline.

REQUIRED EXPERIENCE & QUALIFICATIONS Education: Bachelor's degree in Computer Science, Information Technology, or a related field. Experience: 10+ years of progressive leadership in IT infrastructure and operations, with a proven track record of managing large-scale technical environments and complex troubleshooting. Cloud Strategy: 5+ years of strategic oversight for Cloud Platforms (preferably GCP), driving architectural alignment with enterprise business objectives.

Leadership: 7+ years of experience managing high-performing engineering teams in a retail or fast-paced corporate environment. Leadership Excellence: Proven ability to mentor technical leaders, foster a culture of curiosity, and build robust talent pipelines. Strategic Planning: Ability to develop and execute multi-year technology roadmaps that directly support enterprise-wide growth and digital transformation.

Technical Vision: Deep expertise in networking, compute, storage, and database technologies to guide future-ready infrastructure investments. Operational Resilience: Master of facility management and complex support functions, ensuring 24x7 availability and high-performance standards. Interpersonal & Stakeholder Excellence: Exceptional communication, organizational, and negotiation skills with the ability to influence cross-functional executives, build collaborative relationships, and manage and balance stakeholder expectations.

Process Innovation: Track record of analyzing and optimizing complex workflows and leading enterprise-scale projects to successful delivery. Urgency & Composure: Self-motivated leader who maintains technical resilience and calm under pressure during high-visibility or emergency situations. Accountability: Demonstrates accountability for team performance, drives results, and ensures deliverables are met in a timely manner.

Closing If you would like to know more about the California Consumer Privacy Act click here. Applicants must be currently authorized to work full-time in the United States. PHOENIX does not sponsor applicants for work visas (e.g., H-1B or TN status) for this position

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities.

If you need an accommodation to search and apply for a job position due to a disability, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information. Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made

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