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Inflight Service Manager Jobs (NOW HIRING)

Aaregional

Flight Attendant

Harrisburg, PA

This position will report to the Hub Manager, Inflight Services. Essential Duties: * Handle a wide variety of situations while in continuous contact with the public * Work independently in the ...

Aaregional

Flight Attendant

Charlotte, NC

This position will report to the Hub Manager, Inflight Services. Essential Duties: * Handle a wide variety of situations while in continuous contact with the public * Work independently in the ...

Global Crossing Airlines

Inflight Supervisor

Miami, FL

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES • Reports and is accountable to the Manager of Inflight ... services needed to assist crew. • Ensure disciplinary protocols are being enforced • Develop ...

Inflight Service

Registered Nurse

Hudson, NY · On-site

In Flight Inc., is a nonprofit that provides support services within a home environment and the ... Ability to effectively present information and respond to questions from groups of managers ...

Allegiant

Inflight Base Supervisor - FNT

Flint, MI · On-site

They play a pivotal role in ensuring the Inflight Department's operational excellence, safety, and customer service standards. The Supervisor will lead and manage our Flight Attendants while ...

Allegiant

Inflight Base Supervisor - FNT

Flint, MI · On-site

They play a pivotal role in ensuring the Inflight Department's operational excellence, safety, and customer service standards. The Supervisor will lead and manage our Flight Attendants while ...

Allegiant

Inflight Base Supervisor - FNT

Flint, MI · On-site

$60K - $82K/yr

They play a pivotal role in ensuring the Inflight Department's operational excellence, safety, and customer service standards. The Supervisor will lead and manage our Flight Attendants while ...

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Inflight Service Manager information

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$33K

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$118.5K

How much do inflight service manager jobs pay per year?

As of Jul 12, 2026, the average yearly pay for inflight service manager in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What is an inflight service manager?

An inflight service manager oversees the delivery of customer service on commercial flights, ensuring passenger comfort, safety, and satisfaction. They coordinate cabin crew, manage service procedures, and handle passenger issues, often requiring strong leadership, communication skills, and knowledge of airline policies.

How does an Inflight Service Manager typically collaborate with cabin crew to ensure exceptional passenger experience?

An Inflight Service Manager works closely with the cabin crew by providing leadership, setting clear expectations, and offering guidance during flights. They conduct pre-flight briefings to discuss service standards, safety protocols, and any special requirements for passengers. During the flight, they monitor service delivery, address any issues that arise, and support crew members in managing customer concerns. Their collaborative approach helps create a positive team environment, ensuring passengers receive high-quality service throughout their journey.

What is the role of an inflight manager?

An inflight service manager oversees the delivery of passenger services on an aircraft, ensuring safety, comfort, and customer satisfaction. They coordinate cabin crew, handle passenger issues, and ensure compliance with airline policies and safety regulations. Strong leadership, communication skills, and knowledge of safety procedures are essential for this role.

What are the key skills and qualifications needed to thrive as an Inflight Service Manager, and why are they important?

To thrive as an Inflight Service Manager, you need strong leadership, customer service expertise, and thorough knowledge of airline safety and service protocols, typically supported by previous cabin crew experience and formal training. Familiarity with inflight management systems, safety equipment, and airline operations software is essential. Exceptional communication, conflict resolution, and decision-making skills help you lead teams and handle passenger concerns effectively. These skills and qualities are crucial for ensuring a safe, pleasant flight experience and maintaining operational efficiency at high altitudes.

What is the highest paid position at an airport?

At airports, the highest paid positions are typically executive roles such as airport directors or chief executives, followed by senior management roles like operations or security directors. These positions require extensive experience, leadership skills, and often advanced certifications, and they oversee the entire airport's operations and strategic planning.

What is the difference between Inflight Service Manager vs Flight Attendant?

AspectInflight Service ManagerFlight Attendant
CredentialsCustomer service experience, management skills, sometimes hospitality certificationsHigh school diploma, customer service skills, safety training
Work EnvironmentLeads cabin crew, manages inflight services, oversees customer experienceProvides passenger service, safety demonstrations, and comfort during flights
Employer & Industry UsageAirlines, primarily in managerial roles overseeing inflight operationsAirlines, front-line customer service roles

The Inflight Service Manager focuses on managing the inflight service team and ensuring quality standards, while the Flight Attendant provides direct passenger service and safety. Both roles are essential in the airline industry but differ in responsibilities and seniority level.

How to become an inflight manager?

To become an inflight service manager, candidates typically need prior experience as a flight attendant or in airline customer service, along with strong leadership and communication skills. A relevant high school diploma or equivalent is required, and some employers prefer post-secondary education or specialized training. Certifications in safety and first aid can also enhance prospects in this role.

What are Inflight Service Managers?

Inflight Service Managers are airline professionals responsible for overseeing the cabin crew and ensuring that passengers receive high-quality service during flights. They supervise safety procedures, handle customer concerns, and coordinate with the flight deck to maintain smooth operations. Their role also includes training cabin crew, enforcing company policies, and managing any in-flight emergencies or unusual situations. Ultimately, they ensure a safe, comfortable, and enjoyable experience for all passengers.
More about Inflight Service Manager jobs
What cities are hiring for Inflight Service Manager jobs? Cities with the most Inflight Service Manager job openings:
What states have the most Inflight Service Manager jobs? States with the most job openings for Inflight Service Manager jobs include:
What job categories do people searching Inflight Service Manager jobs look for? The top searched job categories for Inflight Service Manager jobs are:
Inflight Service Manager jobs near you
Infographic showing various Inflight Service Manager job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 30% Internship, 6% Full Time, 1% Part Time, 58% Nights, and 4% Summer. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $69,971 per year, or $33.6 per hour.

Flight Attendant

Aaregional

Harrisburg, PA

Full-time

Medical, Dental, Retirement, PTO

Posted 10 days ago

Job description

We can't wait to share our passion for aviation with you! Join a team that works hard, cares for each other and offers plenty of opportunities to grow.

At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners. To continue our standard of excellence, Piedmont is seeking a motivated, reliable professional to join our team as a Flight Attendant in our Inflight Service Department. The primary responsibility of the position is to set the standard for safety and inflight service delivery onboard American Eagle flights. Flight Attendants handle a variety of situations while in continuous contact with the public, working independently in the cabin without supervision. The successful candidate must be between 5'2" and 6'0" tall, possess a valid passport for unrestricted travel to/from the United States, and be willing to work up to 14 hours per day. This position will report to the Hub Manager, Inflight Services.

Essential Duties:

  • Handle a wide variety of situations while in continuous contact with the public

  • Work independently in the aircraft cabin without supervision

  • Ensure the safety and comfort of our passengers

  • Provide leadership in response to a variety of emergency and non-emergency situations

  • Work in a variety of climates and locations on variable shifts

Job Qualifications and Competencies:

  • Height must be 5'2" but no taller than 6'0"

  • Willing to work up to 14 hours per day

  • Professional image with no visible tattoos; facial, multiple, or upper ear piercing; or hair color not naturally occurring on humans while in uniform

  • Able to read, write, and speak English fluently

  • Ability to walk and fit comfortably down the aircraft aisle while facing forward, move quickly through the over-wing exit, and sit in the flight attendant jump seat without modification or a seat belt extension

  • Possession of a valid passport for unrestricted travel to/from the United States

Preferred Qualifications:

  • Bachelor's degree

  • Two (2) years of customer service experience

Work Environment:

  • Airport ramp/warehouse environment, subject to varied weather conditions and elevated noise levels

  • All shifts including weekdays, weekends, nights, holidays and/or irregular shifts

  • Extensive travel, able to spend consecutive nights away from base

Physical Requirements:

  • Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs

  • Long periods of standing and speaking

  • Handle objects up to 50 pounds

  • Pull or push catering cart in excess of 150 pounds

  • Assist passengers with disabilities, including, but not limited to, pushing wheelchairs

Training:

  • Thirty-five days of paid ground school training is scheduled in Charlotte, NC. All candidates are required to reside at the hotel during ground school for five weeks. Ground school will be followed by up to two weeks of on-the-job training. Successful completion of all phases of training is required.

The above statements provide a brief description of the general nature of work performed and are not intended to be a complete list of responsibilities, duties, and skills required for this position. Duties and expectations are subject to change as needed.

Employment is contingent upon a clear driving record, 10-year Criminal History Records Check, and drug screen as required. We also require proof of high school or GED completion. Minimum 21 years of age.

Benefit package includes paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network. Medical and dental available.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

In addition to a competitive salary, we offer bonuses awarded in accordance with company policies and applicable criteria.

Job Application Deadline:

July 16, 2026Please note that job postings expire at 11:59 PM Eastern Standard Time on the day before the job application deadline. Ensure your application is submitted on time to be considered for the position.

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