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Inflight Service Manager Jobs (NOW HIRING)

Atlas Air

Manager, Curriculum and Courseware

Miami, FL · On-site

... Inflight Services, the Safety and Regulatory Compliance (SRC) department, and the Ground Curriculum Committee (GCC). * Own the development, maintenance, and revision of training program documentation ...

1872 Consulting

Sr. Data Engineer

Chicago, IL · On-site

$118K - $141K/yr

Their worldwide inflight Wi-Fi services have made internet and video entertainment a regular part ... Partner with Product Management and Operation teams to proactively identify monitoring gaps and ...

1872 Consulting

Sr. Data Engineer

Chicago, IL · On-site

$118K - $141K/yr

Their worldwide inflight Wi-Fi services have made internet and video entertainment a regular part ... Partner with Product Management and Operation teams to proactively identify monitoring gaps and ...

Alaska Airlines

Manager, AI

Seatac, WA

$149K - $224K/yr

... inflight services, maintenance and engineering, airport operations, scheduling, network planning, marketing, and revenue management at Alaska Air Group (AAG). As a people leader, this role provides ...

PVH (Tommy Hilfiger/Calvin Klein)

NY · On-site

$110 - $140/hr

Aero integrates scheduled flights, charter flights, and aircraft management services under a single ... The role partners closely with the Inflight & Lounge Experience Manager, providing leadership ...

Alaska Airlines

Manager, AI

Seattle, WA

$149K - $224K/yr

... inflight services, maintenance and engineering, airport operations, scheduling, network planning, marketing, and revenue management at Alaska Air Group (AAG). As a people leader, this role provides ...

Alaska Airlines

Manager, AI

Seatac, WA · On-site

$149K - $224K/yr

... inflight services, maintenance and engineering, airport operations, scheduling, network planning, marketing, and revenue management at Alaska Air Group (AAG). As a people leader, this role provides ...

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Inflight Service Manager information

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$33K

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$118.5K

How much do inflight service manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for inflight service manager in the United States is $69,971.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,000.00 and $80,500.00 per year, depending on experience, location, and employer.

What is an inflight service manager?

Inflight Service Managers are airline professionals responsible for overseeing the cabin crew and ensuring that passengers receive high-quality service during flights. They supervise safety procedures, handle customer concerns, and coordinate with the flight deck to maintain smooth operations. Their role also includes training cabin crew, enforcing company policies, and managing any in-flight emergencies or unusual situations. Ultimately, they ensure a safe, comfortable, and enjoyable experience for all passengers.

How does an inflight service manager typically collaborate with cabin crew to ensure exceptional passenger experience?

An Inflight Service Manager works closely with the cabin crew by providing leadership, setting clear expectations, and offering guidance during flights. They conduct pre-flight briefings to discuss service standards, safety protocols, and any special requirements for passengers. During the flight, they monitor service delivery, address any issues that arise, and support crew members in managing customer concerns. Their collaborative approach helps create a positive team environment, ensuring passengers receive high-quality service throughout their journey.

What are the key skills and qualifications needed to thrive as an inflight service manager, and why are they important?

To thrive as an Inflight Service Manager, you need strong leadership, customer service expertise, and thorough knowledge of airline safety and service protocols, typically supported by previous cabin crew experience and formal training. Familiarity with inflight management systems, safety equipment, and airline operations software is essential. Exceptional communication, conflict resolution, and decision-making skills help you lead teams and handle passenger concerns effectively. These skills and qualities are crucial for ensuring a safe, pleasant flight experience and maintaining operational efficiency at high altitudes.

What is the difference between Inflight Service Manager vs Flight Attendant?

AspectInflight Service ManagerFlight Attendant
CredentialsCustomer service experience, management skills, sometimes hospitality certificationsHigh school diploma, customer service skills, safety training
Work EnvironmentLeads cabin crew, manages inflight services, oversees customer experienceProvides passenger service, safety demonstrations, and comfort during flights
Employer & Industry UsageAirlines, primarily in managerial roles overseeing inflight operationsAirlines, front-line customer service roles

The Inflight Service Manager focuses on managing the inflight service team and ensuring quality standards, while the Flight Attendant provides direct passenger service and safety. Both roles are essential in the airline industry but differ in responsibilities and seniority level.

How to become an inflight service manager?

To become an inflight service manager, candidates typically need a high school diploma or equivalent, with many employers preferring a bachelor's degree in hospitality, business, or related fields. Relevant experience in customer service or flight attendant roles is often required, along with strong leadership, communication, and problem-solving skills. Certifications such as first aid or safety training can be beneficial, and knowledge of airline operations and regulations is important for career advancement.

What is the qualification for inflight service manager?

Inflight Service Managers typically require a high school diploma or equivalent, with many employers preferring a bachelor's degree in hospitality, business, or related fields. Prior experience in customer service or airline operations is often necessary, along with strong communication, leadership, and problem-solving skills. Certification in first aid or safety procedures can also be beneficial.
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Inflight Service Manager jobs near you
Infographic showing various Inflight Service Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $69,971 per year, or $33.6 per hour.

Product Manager - Mobility (Aviation, Maritime, Land)

Apolis

Redmond, WA • On-site

Full-time

Re-posted 18 days ago

Job description

Job Summary:
Apolis is seeking a seasoned Product Manager to lead Mobility solutions for Amazon LEO, focused on delivering satellite-enabled connectivity across Aviation, Maritime, and Land mobility segments. The role involves defining and scaling products to enable seamless connectivity for enterprise and government customers globally.
Responsibilities:
• Own end-to-end product strategy, roadmap, and execution for Mobility (Aviation, Maritime, Land).
• Define customer-centric use cases for inflight connectivity, connected fleets, shipping, rail, and remote mobility operations.
• Translate market needs into scalable product offerings, pricing models, and go-to-market strategies.
• Partner with engineering, hardware, network, and operations teams to deliver integrated LEO-based solutions.
• Drive enterprise engagements with airlines, shipping companies, fleet operators, and mobility platforms.
• Lead product lifecycle from concept → build → launch → scale, ensuring alignment with Amazon Leadership Principles.
• Collaborate with sales, partnerships, and AWS teams to build joint offerings and ecosystem integrations.
• Define KPIs (latency, uptime, throughput, adoption, revenue) and continuously optimize product performance.
Qualifications:
Required:
• 8+ years of Product Management experience in connectivity, telecom, or mobility platforms.
• Proven experience in at least one of the following: Aviation, Maritime, or Land mobility (fleet/automotive/rail).
• Strong understanding of satellite communications, networking, or wireless technologies (LEO, 5G, IoT).
• Demonstrated ability to deliver complex, cross-functional products at scale.
• Experience working with enterprise customers and managing B2B product offerings.
Preferred:
• Experience with inflight connectivity (IFC), maritime connectivity, or connected vehicle ecosystems.
• Familiarity with regulatory environments (FAA, IMO, DOT, spectrum licensing).
• Exposure to hardware + software integrated products (terminals, antennas, edge devices).
• Experience with AWS services, cloud networking, and data platforms.
• Strong commercial acumen (pricing, contracts, partnerships, GTM strategy).
Company:
Apolis is a IT consultancy that offers provides ERP solutions, hosting, assessment, web and mobile, IT staffing and IT workforce solutions. Founded in 1996, the company is headquartered in El Segundo, USA, with a team of 501-1000 employees. The company is currently Late Stage.

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