ZipRecruiter

Log In

1

Inflight Service Manager Jobs in Florida (NOW HIRING)

NetJets & EJM

Cabin Attendant Global XRS

Opa Locka, FL · On-site

$13 - $16.50/hr

About EJM EJM has been a pioneer in aircraft management and worldwide jet charter services since ... The Cabin Attendant embodies safety culture, refined inflight service, and bespoke hospitality ...

Aero

Experience Trainer & Activations Lead

Opa Locka, FL · On-site

$80K/yr

... inflight service and disembarkation. * Provide warm, attentive, and professional inflight ... Proficient with Google Suite products and Slack; ability to manage administrative tasks and meet ...

Atlas Air

Manager, Curriculum and Courseware

Miami, FL · On-site

... Inflight Services, the Safety and Regulatory Compliance (SRC) department, and the Ground Curriculum Committee (GCC). * Own the development, maintenance, and revision of training program documentation ...

Roman Health Pharmacy LLC

$90 - $120/hr

The role partners closely with the Inflight & Lounge Experience Manager, providing leadership ... Champion service recovery best practices and ensure consistent guest-first execution during ...

Global Crossing Airlines

Customer Service Specialist

Miami, FL · On-site

$16.25 - $21.50/hr

Customer Service Specialist Reports To: Director, Customer Service and Catering Location: MIA ... Communicate efficiently with internal stakeholders (OCC, Sales, Inflight Management, Crew members ...

Eastern Airlines LLC

MIA - Porter

Miami, FL · On-site

$13.75 - $17/hr

The responsibilities include oversight of the Company's Flight Attendants and Inflight Management ... The successful individual is responsible for providing a high level of service and support. Good ...

All JobsInflight Service JobsInflight Service Manager JobsInflight Service Manager Jobs in Florida

Inflight Service Manager information

See Florida salary details

$24.7K

$52.3K

$88.6K

How much do inflight service manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for inflight service manager in Florida is $52,288.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $60,200.00 per year, depending on experience, location, and employer.

How does an inflight service manager typically collaborate with cabin crew to ensure exceptional passenger experience?

An Inflight Service Manager works closely with the cabin crew by providing leadership, setting clear expectations, and offering guidance during flights. They conduct pre-flight briefings to discuss service standards, safety protocols, and any special requirements for passengers. During the flight, they monitor service delivery, address any issues that arise, and support crew members in managing customer concerns. Their collaborative approach helps create a positive team environment, ensuring passengers receive high-quality service throughout their journey.

What are the key skills and qualifications needed to thrive as an inflight service manager, and why are they important?

To thrive as an Inflight Service Manager, you need strong leadership, customer service expertise, and thorough knowledge of airline safety and service protocols, typically supported by previous cabin crew experience and formal training. Familiarity with inflight management systems, safety equipment, and airline operations software is essential. Exceptional communication, conflict resolution, and decision-making skills help you lead teams and handle passenger concerns effectively. These skills and qualities are crucial for ensuring a safe, pleasant flight experience and maintaining operational efficiency at high altitudes.

What is the difference between Inflight Service Manager vs Flight Attendant?

AspectInflight Service ManagerFlight Attendant
CredentialsCustomer service experience, management skills, sometimes hospitality certificationsHigh school diploma, customer service skills, safety training
Work EnvironmentLeads cabin crew, manages inflight services, oversees customer experienceProvides passenger service, safety demonstrations, and comfort during flights
Employer & Industry UsageAirlines, primarily in managerial roles overseeing inflight operationsAirlines, front-line customer service roles

The Inflight Service Manager focuses on managing the inflight service team and ensuring quality standards, while the Flight Attendant provides direct passenger service and safety. Both roles are essential in the airline industry but differ in responsibilities and seniority level.

How much does an Inflight Service Manager make?

An Inflight Service Manager typically earns a median annual salary of around $60,000 to $80,000, depending on experience, airline size, and location. Salaries can vary based on airline policies, seniority, and additional benefits such as travel perks and bonuses.

What is an inflight service manager?

Inflight Service Managers are airline professionals responsible for overseeing the cabin crew and ensuring that passengers receive high-quality service during flights. They supervise safety procedures, handle customer concerns, and coordinate with the flight deck to maintain smooth operations. Their role also includes training cabin crew, enforcing company policies, and managing any in-flight emergencies or unusual situations. Ultimately, they ensure a safe, comfortable, and enjoyable experience for all passengers.

How to become an inflight service manager?

To become an inflight service manager, candidates typically need a high school diploma or equivalent, along with experience in customer service or flight attendant roles. Developing leadership skills, gaining knowledge of airline operations, and obtaining relevant certifications such as first aid or safety training can enhance prospects. Advancement often requires several years of experience in the airline industry and strong communication and organizational skills.
What are popular job titles related to Inflight Service Manager jobs in Florida? For Inflight Service Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Inflight Service Manager jobs in Florida look for? The top searched job categories for Inflight Service Manager jobs in Florida are:
What cities in Florida are hiring for Inflight Service Manager jobs? Cities in Florida with the most Inflight Service Manager job openings:
Inflight Service Manager jobs near you
Infographic showing various Inflight Service Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $52,288 per year, or $25.1 per hour.

Inflight Supervisor

Global Crossing Airlines

Miami, FL

Full-time

Medical, Dental, Vision, PTO

Re-posted 17 hours ago

Job description

Want to join one of the fastest-growing charter airline companies in the industry? We specialize in ACMI and wet-lease charters for VIP, professional sports, entertainment passengers, and more. GlobalX also is expected to begin cargo operations in early 2022. Our Fleet currently has six (6) stunning AIRBUS A320/1 aircraft and is expected to have fifteen planes by December of 2022. Joining the GlobalX team means you get to work with some of the most experienced professionals in the airline industry, providing the opportunity to learn and grow in your career.
Why join the GlobalX Team?
Competitive Pay, Health Insurance paid entirely by the company, vision, dental, Health Savings Account, vacation, sick time, and supplemental benefits.
OBJECTIVE
Global Crossing Airlines is looking to hire an experienced Inflight Leader to supervise our cabin crewmembers in our MIA base. Will be responsible for all stages of FA base operations, including overseeing regulatory compliance, policies, GlobalX procedural compliance, directing and supervising the flight attendants. If you're hard-working, dedicated, willing to lead others and still have a sense of adventure Global Crossing Airlines is an ideal place for you.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
• Reports and is accountable to the Manager of Inflight • Will be required to attend and successfully complete flight attendant training
• Administer Operational Experience and Emergency Check Rides and report results to the Flight Attendant, and Manager of Inflight when needed.
• Ensure FAs are in compliance with the safety, welfare and comfort of Global X Airlines customers in accordance with FAA and company policies.
• Analyze and evaluate FA base operation performance and implement or recommend corrective action
• Coordinate with crew scheduling and resolve any FA scheduling conflicts
• Responsible for all distribution of FAM revisions
• Administer all performance and attendance reporting and corrective action to Flight Attendants
• Follow up with all inflight base delays and ensure corrective action is taken to mitigate further delay
• Conduct compliance checks with Pursers to ensure all GlobalX standards are being adhered to
• Assist with Charter flights and coordinate services needed to assist crew.
• Ensure disciplinary protocols are being enforced
• Develop and implement FA appreciation program
• Travel as required
• Assist with FA recruiting sessions
• Complete other tasks as assigned by the Manager of Inflight
• Perform other duties related to safety and compliance not in description

SKILLS AND QUALIFICATIONS
• High School Diploma or GED
• Previous Inflight Supervisor Experience preferred
• 2+ years’ experience as a Flight Attendant required
• Previous Supervisor or leadership experience
• Willing to travel and occasionally work as a Flight Attendant to support operation
• Knowledgeable with Microsoft Office programs including Powerpoint, Word, Excel, Teams
• High performance orientation, ability to work well under pressure, prioritize projects, meet deadlines, and maintain flexibility.
• Strong attention to detail, organizational, and time management skills
• Self-Starter, must have positive attitude and strong desire for success
• Complete projects on time with minimal supervision, ability to work varied hours when necessary to meet deadlines
• Ability to pass ten-year work history review, criminal background check, and drug screening
• US citizenship or legal right to work in the U.S
• Ability to read, write, speak, and understand the English language
• Ability to discretely and effectively coach and counsel team members.
• Exemplifies GlobalX safety culture, values, and mission
• Excellent oral and written communication skills
• Excellent problem-solving skills
• Ability to work with individuals and teams at all levels in the company
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

COVID REQUIREMENTS:
GlobalX requires its Team Members to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, or religious belief that prevents them from being vaccinated.

If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 10 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 45 days of your employment. In some states and roles, you may be required to provide proof of full vaccination before you can begin to actively work. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with GlobalX.

If you are unable to be fully vaccinated due to disability, medical condition, or religious belief, you will be required to apply for a reasonable accommodation within the first 10 days of your employment to remain employed with GlobalX. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. In some states and roles, you may be required to have an approved reasonable accommodation before you can begin to actively work. If your request for an accommodation is not approved, then your employment may be terminated.

OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time. Global Crossing Airlines provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Global Crossing Airlines provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Apply