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Benefits Operations Manager Jobs in Florida (NOW HIRING)

Oak St. Health

Operations Manager

Miami, FL · On-site

$20 - $34/hr

Operations Manager We're building a world of health around every individual shaping a more ... Great benefits for great people We take pride in offering a comprehensive and competitive mix of ...

Waste Management

Operations Manager

Pompano Beach, FL · On-site

Operations Manager / Transportation Manager We are seeking an experienced Operations Manager or ... Benefits At WM, each eligible employee receives a competitive total compensation package that ...

ABCO Transportation

Operations Manager

Ocala, FL · On-site

The Operations Manager - Trucking will directly supervise assigned fleets and fleet managers ... Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance

ABCO Transportation

Operations Manager

Ocala, FL · On-site

The Operations Manager - Trucking will directly supervise assigned fleets and fleet managers ... Job Type: Full-time Benefits: * 401(k) * 401(k) matching * Dental insurance * Health insurance

CVS Health

Operations Manager

Hialeah, FL · On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Great benefits for great people We take pride in offering a comprehensive and competitive mix of ...

Tadlock Roofing

We are looking for an experienced Operations Manager with roofing knowledge for our Gainesville, FL ... Benefits Tadlock Roofing was founded in 1980 with a goal and mission to make a difference in the ...

CVS Health

Operations Manager

Miami, FL

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Great benefits for great people We take pride in offering a comprehensive and competitive mix of ...

CVS Health

Operations Manager

Wilton Manors, FL · On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Great benefits for great people We take pride in offering a comprehensive and competitive mix of ...

CVS Health

Operations Manager

Winter Garden, FL

$18 - $28/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Great benefits for great people We take pride in offering a comprehensive and competitive mix of ...

CVS Health

Operations Manager

Hialeah, FL · On-site

$20 - $34/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Great benefits for great people We take pride in offering a comprehensive and competitive mix of ...

CVS Health

Operations Manager

Altamonte Springs, FL

$18 - $28/hr

Position Summary The Operations Manager is a member of the Store Management team, and as such ... Great benefits for great people We take pride in offering a comprehensive and competitive mix of ...

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All JobsBenefits Operations JobsBenefits Operations Manager JobsBenefits Operations Manager Jobs in Florida

Benefits Operations Manager information

See Florida salary details

$23.2K

$47.4K

$88.6K

How much do benefits operations manager jobs pay per year?

As of Aug 12, 2026, the average yearly pay for benefits operations manager in Florida is $47,420.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,600.00 and $57,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a benefits operations manager, and how can they be effectively addressed?

Benefits Operations Managers often encounter challenges such as keeping up with frequently changing benefits regulations, ensuring data accuracy during open enrollment periods, and coordinating efficiently with vendors and internal HR teams. Staying current with compliance requirements and leveraging benefits administration technology can help mitigate these challenges. Clear communication, regular process reviews, and continuous training for both staff and employees are key strategies to ensure smooth operations and minimize errors.

What are the key skills and qualifications needed to thrive as a benefits operations manager, and why are they important?

To thrive as a Benefits Operations Manager, you need expertise in benefits administration, knowledge of employment law, and experience with HRIS platforms, usually supported by a bachelor's degree in human resources or a related field. Familiarity with systems like Workday, SAP SuccessFactors, and certifications such as CEBS (Certified Employee Benefit Specialist) are commonly expected. Strong analytical skills, attention to detail, and the ability to communicate clearly with both employees and vendors set top performers apart. These competencies ensure accurate, compliant, and efficient management of employee benefits, contributing to organizational satisfaction and legal adherence.

What is the difference between Benefits Operations Manager vs Benefits Specialist?

AspectBenefits Operations ManagerBenefits Specialist
ResponsibilitiesOversees benefits programs, manages teams, and ensures compliance across the organization.Administers benefits plans, assists employees, and processes claims.
Required CredentialsBachelor's degree, experience in benefits administration, strong organizational skills.Bachelor's degree, knowledge of benefits policies, excellent communication skills.
Work EnvironmentTypically in an office setting, managing teams and coordinating with HR and vendors.Primarily in an office or HR department, interacting directly with employees.
Employer & Industry UsageCommon in large organizations, insurance companies, and HR departments.Used across various industries for benefits administration roles.

The Benefits Operations Manager focuses on overseeing the entire benefits process, managing teams, and ensuring compliance, while the Benefits Specialist handles day-to-day benefits administration and employee support. Both roles require similar credentials but differ in scope and responsibilities.

What is a benefits operations manager?

Benefits Operations Managers are professionals responsible for overseeing the administration and management of employee benefits programs within an organization. They ensure that benefits such as health insurance, retirement plans, and other employee perks are effectively implemented, compliant with regulations, and meet the needs of employees. Their role often includes managing vendor relationships, streamlining benefit processes, resolving employee inquiries, and analyzing benefits data to optimize offerings. Benefits Operations Managers play a key role in ensuring employees have access to important resources and support, contributing to overall workplace satisfaction.
What are popular job titles related to Benefits Operations Manager jobs in Florida? For Benefits Operations Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Benefits Operations Manager jobs in Florida look for? The top searched job categories for Benefits Operations Manager jobs in Florida are:
What cities in Florida are hiring for Benefits Operations Manager jobs? Cities in Florida with the most Benefits Operations Manager job openings:
Benefits Operations Manager jobs near you
Infographic showing various Benefits Operations Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, and 5% Contract. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $47,420 per year, or $22.8 per hour.

Benefits Manager - Hybrid

Intertape Polymer Group (IPG)

Sarasota, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 15 days ago

Intertape Polymer Group rating

6.9

Company rating: 6.9 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

73rd of 119 rated packaging manufacturers

Job description

Join the IPG Team!
Are you ready to elevate your career? At IPG, we are more than just a global leader in packaging and protective solutions-we are a community that values safety, people, passion, integrity, performance, and teamwork. From tapes and films to packaging and protective products, as well as engineered coated materials and advanced packaging machinery, we develop innovative solutions that protect the world. Now, we are expanding our global team and looking for talented individuals like you!
Position Description
Title: Benefits Manager
Department: Human Resources
Location: Sarasota, FL
Immediate Supervisor: VP, Total Rewards and HR Systems
Status: Salaried Exempt
Position Purpose: The Benefits Manager is responsible for overseeing the daily administration of all benefit programs across the United States, Union environments, and Canada. This role ensures consistent, accurate execution of benefit processes, supervises the benefits team, manages escalated employee inquiries, and maintains effective working relationships with benefit vendors and internal partners.
Principle Accountabilities
Team Leadership & Daily Operations
  • Manage the work of the benefits team, ensuring timely and accurate completion of tasks.
  • Provide training and coaching on problem-solving, customer service, and procedural questions.
  • Support and oversee the execution of benefit communications and engagement activities, including employee messaging, enrollment materials, and educational resources.
  • Partner with leadership and vendors to ensure communications are accurate, timely, and aligned with program goals to promote employee awareness and participation.

Benefits Administration (US, Union, and Canada)
  • Oversee daily operations of all benefit programs, including health, dental, vision, disability, life, retirement, and ancillary plans.
  • Ensure benefit eligibility, enrollment, qualifying life events, and payroll deductions are processed accurately.
  • Review and resolve escalated issues related to union benefit administration, ensuring alignment with CBA requirements.
  • Support Canadian benefits operations by monitoring accuracy, troubleshooting discrepancies, and partnering with the Canadian HR team.
  • Lead the annual 401(k) match calculation for the US

Employee Support & Escalation Management
  • Serve as the second-level escalation point for employee benefit inquiries.
  • Provide clear, accurate explanations of benefit policies and plan provisions.
  • Ensure sensitive issues (claims, leaves, dependent verification, union challenges) are handled with professionalism and consistency.
  • Elevate highly complex, high-risk, or strategic issues to VP Total Rewards.

Vendor & Carrier Coordination
  • Oversee day-to-day interactions with carriers, brokers, and third-party administrators.
  • Monitor vendor service delivery and escalate performance concerns as needed.
  • Support annual renewal processes by making recommendations, gathering data, validating documentation, and coordinating vendor tasks.
  • Participate in vendor meetings; provide operational insights and issue tracking.

Dayforce (Benefits) Responsibilities
  • Review and validate Dayforce configuration and testing completed by the benefits team and HRIS/Payroll.
  • Ensure accuracy of benefit enrollment rules, eligibility groups, and deduction logic.
  • Oversee resolution of Dayforce data discrepancies and partner with HRIS/Payroll on corrections.
  • Maintain a working knowledge of system functionality and partner with the VP Total Rewards on developing the benefits roadmap.

Compliance & Documentation
  • Ensure benefits are administered in compliance with plan documents, CBAs, and regulatory requirements (ACA, ERISA, HIPAA, provincial laws).
  • Support internal and external audits by providing data, documentation, and explanations.
  • Create and/or maintain up-to-date standard operating procedures for all benefit processes.
  • Monitor routine legislative updates and escalate required plan changes to VP Total Rewards.

Billing, Funding & Financial Accuracy
  • Oversee team completion of billing reconciliation for all benefit plans.
  • Review funding files for accuracy and ensure timely submission.
  • Escalate complex financial issues, overpayments, or discrepancies to leadership.

Open Enrollment & Ongoing Communication
  • Coordinate and lead operational tasks for annual enrollment, including timelines, testing support, vendor materials review, and employee communications.
  • Ensure the team executes enrollment changes and resolves employee questions promptly.

Projects & Process Improvements
  • Support benefit-related projects, such as vendor transitions, system updates, and M&A integration tasks.
  • Recommend improvements to increase consistency, accuracy, and efficiency of benefits operations.
  • Ensures processes are documented and team adopts any new procedures.

Essential Skills and Experience
  • Bachelor's degree or equivalent experience preferred.
  • 5-7+ years of experience in benefits administration (US or Canada; union experience a plus).
  • Strong attention to detail and ability to manage multiple priorities.
  • Solid working knowledge of benefits regulations and plan administration processes.
  • Proficiency in HRIS systems; Dayforce experience preferred but not required to be deep/technical.
  • Strong communication and customer service skills.
  • Ability to troubleshoot issues and escalate appropriately.
  • Comfortable working with vendors and cross-functional partners.

Why Choose IPG?
At IPG, you will find more than just a job-you will find a place where your success is our success. We pride ourselves on a culture built around strong relationships, where every team member plays a crucial role in our growth. Whether it is through cross-department collaboration, continuous training, or sustainability-driven initiatives, we create an environment where you can thrive.
Our commitment to sustainability influences everything we do, from designing eco-friendly products to minimizing waste in our production processes. We are dedicated to building a greener future while providing safe, supportive workplaces for our people.
With over 40 years of industry expertise and a proven track record of growth and innovation, IPG offers a stable, secure environment where you can flourish!
We offer competitive pay, extensive benefits that support you and your family, and exciting career development opportunities. Whether you are looking to enhance your skills or advance your career, we offer ongoing training and the support you need to succeed. Think big, dream bigger, and make an impact with IPG.
You belong here. Join us today!

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