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Benefits Operations Manager Jobs (NOW HIRING)

BlackLine

Benefits Operations Manager

Pleasanton, CA · On-site

As the Benefits Operations Manager, you will serve as both a strategic regional operational partner and a hands-on executor for our North American (US, Canada, Mexico) group benefit programs ...

Jj

Manager, North America Benefits Operations

Tampa, FL · On-site

The Manager, North America Benefits Operations is responsible for the day-to-day execution and operational management of benefits and retirement programs across the United States, Canada, and Puerto ...

DaVita, Inc.

Sr Manager, Benefits Operations

Denver, CO · On-site

As a Benefit Operations Senior Manager on our team, you will lead our benefits administration, managing the team and technology systems behind it. ESSENTIAL DUTIES & RESPONSIBILITIES The following ...

TriNet

Supervisor, Benefits Operations

Dunwoody, GA

$70K/yr

Manages direct reports attendance, performance, and workload prioritization. * Clearly defines ... Typically 3+ years of retirement services, retirement plan administration, benefits operations, or ...

New

AmeriVet

Benefits Manager

San Antonio, TX · On-site

As we continue to expand across multiple states, we remain committed to strong operational ... Position Overview The Benefits Manager is responsible for leading enterprise-wide benefits ...

TriNet

Supervisor, Benefits Operations

Dunwoody, GA · On-site

$70K/yr

Manages direct reports attendance, performance, and workload prioritization. * Clearly defines ... Typically 3+ years of retirement services, retirement plan administration, benefits operations, or ...

New

Baker Tilly

Benefits Operations Specialist

Clarks Summit, PA · On-site

$15.97 - $28.25/hr

BENEFITS OPERATIONS SPECIALIST * Professionally handle email inquiries from other team members and ... Ability to meet deadlines and manage the daily slate of work deliverables to completion * Ability ...

The Aspen Group

Supervisor, Benefit Operations

Chicago, IL · On-site

$88K/yr

The Supervisor, Benefits Operations will serve as a hands-on subject matter expert for the day-to ... Working knowledge of self-funded insurance plans and related claims management for large employers ...

New

Public Storage

Benefits Manager

Glendale, CA · On-site

$115K - $140K/yr

Key Responsibilities Benefits Operations & Process Management * Own and manage endtoend benefits administration processes, including eligibility, enrollments, life events, terminations, and vendor ...

Public Storage

Benefits Manager

Glendale, CA · On-site

$115K - $140K/yr

Key Responsibilities Benefits Operations & Process Management * Own and manage end-to-end benefits administration processes, including eligibility, enrollments, life events, terminations, and vendor ...

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Benefits Operations Manager information

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$31K

$63.5K

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How much do benefits operations manager jobs pay per year?

As of Jul 22, 2026, the average yearly pay for benefits operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Benefits Operations Manager, and how can they be effectively addressed?

Benefits Operations Managers often encounter challenges such as keeping up with frequently changing benefits regulations, ensuring data accuracy during open enrollment periods, and coordinating efficiently with vendors and internal HR teams. Staying current with compliance requirements and leveraging benefits administration technology can help mitigate these challenges. Clear communication, regular process reviews, and continuous training for both staff and employees are key strategies to ensure smooth operations and minimize errors.

What are the key skills and qualifications needed to thrive as a Benefits Operations Manager, and why are they important?

To thrive as a Benefits Operations Manager, you need expertise in benefits administration, knowledge of employment law, and experience with HRIS platforms, usually supported by a bachelor's degree in human resources or a related field. Familiarity with systems like Workday, SAP SuccessFactors, and certifications such as CEBS (Certified Employee Benefit Specialist) are commonly expected. Strong analytical skills, attention to detail, and the ability to communicate clearly with both employees and vendors set top performers apart. These competencies ensure accurate, compliant, and efficient management of employee benefits, contributing to organizational satisfaction and legal adherence.

What is the difference between Benefits Operations Manager vs Benefits Specialist?

AspectBenefits Operations ManagerBenefits Specialist
ResponsibilitiesOversees benefits programs, manages teams, and ensures compliance across the organization.Administers benefits plans, assists employees, and processes claims.
Required CredentialsBachelor's degree, experience in benefits administration, strong organizational skills.Bachelor's degree, knowledge of benefits policies, excellent communication skills.
Work EnvironmentTypically in an office setting, managing teams and coordinating with HR and vendors.Primarily in an office or HR department, interacting directly with employees.
Employer & Industry UsageCommon in large organizations, insurance companies, and HR departments.Used across various industries for benefits administration roles.

The Benefits Operations Manager focuses on overseeing the entire benefits process, managing teams, and ensuring compliance, while the Benefits Specialist handles day-to-day benefits administration and employee support. Both roles require similar credentials but differ in scope and responsibilities.

What are Benefits Operations Managers?

Benefits Operations Managers are professionals responsible for overseeing the administration and management of employee benefits programs within an organization. They ensure that benefits such as health insurance, retirement plans, and other employee perks are effectively implemented, compliant with regulations, and meet the needs of employees. Their role often includes managing vendor relationships, streamlining benefit processes, resolving employee inquiries, and analyzing benefits data to optimize offerings. Benefits Operations Managers play a key role in ensuring employees have access to important resources and support, contributing to overall workplace satisfaction.
More about Benefits Operations Manager jobs
What cities are hiring for Benefits Operations Manager jobs? Cities with the most Benefits Operations Manager job openings:
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Benefits Operations Manager jobs near you
Infographic showing various Benefits Operations Manager job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 79% Full Time, 15% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Benefits Operations Manager

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Brentwood, TN

Full-time

Re-posted 9 days ago

Job description

Position Summary:

The Benefits Operations Manager provides strategic leadership and operational oversight for the Benefits Department, ensuring the efficient delivery of benefits administration services across clients, including PEO and broker clients. This role serves as a trusted advisor to the organization, focusing on optimizing benefits processes, offerings, systems, and vendor partnerships while maintaining a high standard of client and employee experience.

The Benefits Operations Manager oversees the Benefits System Lead and a team of Benefits Specialists, driving performance, scalability, and continuous improvement. This position partners closely with Technology, Payroll, HR Client Services, Sales, and external vendors to ensure benefit programs are compliant, cost-effective, and operationally sound.

Key Responsibilities:

Leadership & Team Management

  • Lead, coach, and develop the Benefits team, including the Benefits Data Analyst and Benefits Specialists.
  • Provide direction, prioritization, and performance management to ensure service excellence and accountability.
  • Establish clear roles, workflows, and escalation paths to support consistency and scalability.
  • Foster a collaborative, high-performing team culture focused on service, accuracy, and continuous improvement.

Benefits Operations & Strategy

  • Serve as a strategic advisor on benefits operations, delivery models, and service capabilities across all client types.
  • Evaluate and improve benefits processes, ensuring efficiency, accuracy, and a strong client and employee experience.
  • Partner with senior leadership to recommend enhancements to benefit offerings, operational standards, and service delivery.
  • Oversee the successful planning and execution of Open Enrollment, including resource planning, timelines, and risk mitigation.

Systems, Data & Process Oversight

  • Provide oversight for benefits systems, data integrity, and integrations in partnership with the Benefits System Lead.
  • Ensure benefits configurations, eligibility rules, and data feeds support compliance and operational accuracy.
  • Establish governance, controls, and audit processes for benefits data and system changes.
  • Support system implementations, enhancements, and vendor transitions as needed.

Vendor & Partner Management

  • Own strategic relationships with insurance carriers, brokers, TPAs, and benefits technology vendors.
  • Negotiate service standards, resolve escalations, and evaluate vendor performance.
  • Partner with Finance and Technology on billing accuracy, reconciliations, and system alignment.
  • Drive continuous improvement through regular vendor reviews and operational assessments.

Compliance, Risk & Governance

  • Ensure benefits administration processes align with applicable regulations (ERISA, COBRA, ACA, HIPAA as operationally applicable).
  • Oversee routine compliance activities, documentation, audits, and reporting.
  • Identify operational risks and implement controls to mitigate errors, data issues, or service disruptions.

Cross-Functional Collaboration

  • Partner closely with Payroll, HR, Sales, Client Services, and Technology teams to support client and employee needs.
  • Provide operational guidance for complex benefit issues, escalations, and non-standard client scenarios.
  • Represent Benefits Operations in cross-department initiatives, projects, and leadership discussions.

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