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Benefits Operations Manager Jobs in Texas (NOW HIRING)

Robert Half

Sr. Benefits Manager

Austin, TX · On-site

Oversee daily benefits operations by managing enrollments, resolving escalations, and coordinating annual open enrollment activities. * Review program performance, workforce feedback, and cost trends ...

PCSI

Senior Benefits Manager

Austin, TX · On-site

Plan Administration & Operations * Manage and remain actively involved in the day-to-day administration of all benefits for a large, distributed employee population. * Manage annual open enrollment ...

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$28.9K

$59.1K

$110.4K

How much do benefits operations manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for benefits operations manager in Texas is $59,119.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $72,200.00 per year, depending on experience, location, and employer.

What is a benefits operations manager?

Benefits Operations Managers are professionals responsible for overseeing the administration and management of employee benefits programs within an organization. They ensure that benefits such as health insurance, retirement plans, and other employee perks are effectively implemented, compliant with regulations, and meet the needs of employees. Their role often includes managing vendor relationships, streamlining benefit processes, resolving employee inquiries, and analyzing benefits data to optimize offerings. Benefits Operations Managers play a key role in ensuring employees have access to important resources and support, contributing to overall workplace satisfaction.

What are some common challenges faced by a benefits operations manager, and how can they be effectively addressed?

Benefits Operations Managers often encounter challenges such as keeping up with frequently changing benefits regulations, ensuring data accuracy during open enrollment periods, and coordinating efficiently with vendors and internal HR teams. Staying current with compliance requirements and leveraging benefits administration technology can help mitigate these challenges. Clear communication, regular process reviews, and continuous training for both staff and employees are key strategies to ensure smooth operations and minimize errors.

What are the key skills and qualifications needed to thrive as a benefits operations manager, and why are they important?

To thrive as a Benefits Operations Manager, you need expertise in benefits administration, knowledge of employment law, and experience with HRIS platforms, usually supported by a bachelor's degree in human resources or a related field. Familiarity with systems like Workday, SAP SuccessFactors, and certifications such as CEBS (Certified Employee Benefit Specialist) are commonly expected. Strong analytical skills, attention to detail, and the ability to communicate clearly with both employees and vendors set top performers apart. These competencies ensure accurate, compliant, and efficient management of employee benefits, contributing to organizational satisfaction and legal adherence.

What is the difference between Benefits Operations Manager vs Benefits Specialist?

AspectBenefits Operations ManagerBenefits Specialist
ResponsibilitiesOversees benefits programs, manages teams, and ensures compliance across the organization.Administers benefits plans, assists employees, and processes claims.
Required CredentialsBachelor's degree, experience in benefits administration, strong organizational skills.Bachelor's degree, knowledge of benefits policies, excellent communication skills.
Work EnvironmentTypically in an office setting, managing teams and coordinating with HR and vendors.Primarily in an office or HR department, interacting directly with employees.
Employer & Industry UsageCommon in large organizations, insurance companies, and HR departments.Used across various industries for benefits administration roles.

The Benefits Operations Manager focuses on overseeing the entire benefits process, managing teams, and ensuring compliance, while the Benefits Specialist handles day-to-day benefits administration and employee support. Both roles require similar credentials but differ in scope and responsibilities.

What are popular job titles related to Benefits Operations Manager jobs in Texas?

For Benefits Operations Manager jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Benefits Operations Manager jobs in Texas look for?

The top searched job categories for Benefits Operations Manager jobs in Texas are:

What cities in Texas are hiring for Benefits Operations Manager jobs?

Cities in Texas with the most Benefits Operations Manager job openings:

Benefits Operations Manager jobs near you
Infographic showing various Benefits Operations Manager job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, and 4% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $59,119 per year, or $28.4 per hour.

Employee Benefits Operations Manager

Victoria, TX • On-site

Acrisure
Insurance Services • 5 - 10K employees

7.5

Company rating: 7.5 out of 10

Based on 122 frontline employees who took The Breakroom Quiz

225th of 315 rated insurance

People enjoy working here

Good employer

Paid breaks

Learn more about Acrisureexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

About Acrisure
A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services - and more.
In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.
Job Summary:
The Manager, Operations contributes to the overall health and success of the organization by executing operational strategies and strengthening processes and procedures that drive service excellence, business performance, and exceptional client and colleague experiences. This role serves as a champion of Acrisure's performance culture, operational excellence, and client-focused values.
The Manager, Operations plays a critical role in executing operational strategies and process improvements that enhance client retention, team effectiveness, operational efficiency, and overall business growth. This role is responsible for implementing policies, leading a team, and ensuring operational excellence across all functional areas.
Responsibilities:
  • Client Retention and Growth: Prepare and equip team members to deliver proactive, personalized, and consistent client experiences. Gather client feedback and insights to identify opportunities for service improvement and business growth. Provide escalation support for complex client situations requiring timely resolution. Participate in cross-functional initiatives that support client retention, revenue growth, and expanded service offerings.
  • Culture and Talent: Model and promote a client-centric culture that values leadership at all levels, accountability, collaboration, and continuous improvement. Recruit, develop, coach, and engage team members. Identify capability and capacity gaps and partner with internal stakeholders to develop solutions. Foster a workplace where employees feel valued, respected, and empowered to grow professionally.
  • Performance Monitoring: Monitor and analyze key performance indicators (KPIs) to assess performance against objectives and implement corrective actions when needed. Evaluate team effectiveness, anticipate operational challenges, and proactively address obstacles to success. Encourage self-reflection, accountability, and continuous improvement while supporting performance and incentive programs.
  • Risk Management: Ensure compliance with applicable regulations, company policies, and operational best practices. Identify and mitigate risks through proactive planning, sound decision-making, and process discipline. Support the standardization of policies and procedures to promote operational consistency and reduce organizational risk.
  • Business Growth and Market Awareness: Stay informed on industry trends, market dynamics, customer expectations, and competitive developments. Identify opportunities to enhance service delivery, improve client outcomes, and support business growth initiatives.
  • Operational Excellence: Implement operational strategies and initiatives established by organizational leadership to drive efficiency, scalability, and service quality. Oversee workflow improvements, process optimization efforts, and standard operating procedures. Continuously evaluate and refine processes to align with business objectives and evolving client needs.
  • Process Improvement and Technology Enablement: Support process optimization, automation, and technology adoption initiatives that improve operational effectiveness and scalability. Promote utilization of tools, systems, and innovative solutions to drive consistency, efficiency, and performance.
  • Cross-Functional Collaboration: Partner with operational, growth, placement, and functional leaders to ensure alignment on business priorities, client needs, retention initiatives, and operational objectives.

Qualifications:
  • Bachelor's degree in Business Administration or a related field preferred.
  • Relevant industry license(s) or certification(s) may be required based on the business segment supported.
  • Minimum of 5 years of progressive experience in insurance, financial services, professional services, or a related industry.
  • Proven experience managing teams, implementing process improvements, and driving operational excellence.
  • Demonstrated success delivering high-quality client and colleague experiences.
  • Experience supporting business development, client retention, or growth initiatives.
  • Self-motivated with the ability to motivate others in a fast-paced environment.
  • Strong business judgment, decision-making, and problem-solving skills.
  • Ability to remain resilient and lead effectively through changing priorities and demanding business conditions.
  • Excellent leadership, coaching, and talent development skills.
  • Strong understanding of customer needs, market trends, and competitive factors.
  • Demonstrated ability to build and maintain productive long-term client relationships.

Education and Experience:
  • Bachelor's degree in Business Administration or a related field preferred.
  • Relevant industry license(s) or certification(s) may be required based on the business segment supported.
  • Minimum of 5 years of progressive experience in insurance, financial services, professional services, or a related industry.
  • Proven experience managing teams, implementing process improvements, and driving operational excellence.

Travel
  • Up to 25% travel required.

#LI-KB1
Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership.
Why Join Us:
At Acrisure, we're building more than a business, we're building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
Employee Benefits
We also offer our employees a comprehensive suite of benefits and perks, including:
  • Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
  • Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
  • Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
  • Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
  • ... and so much more!

This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.
Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.

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