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Benefits Operations Manager Jobs (NOW HIRING)

Workplace Options

Benefits Manager

Raleigh, NC · On-site

Manage daily benefits operations, including enrollment approvals, eligibility tracking, and employee communications using bswift * Oversee administration of medical, dental, vision, FSA, HSA, HRA ...

Symetra

Associate Benefits Operations Analyst

Bellevue, WA · On-site +1

$24.62 - $41.04/hr

Responsible for daily management of work assignments insuring appropriate communications, and that ... You have experience supporting insurance operations, policy administration, benefits administration ...

McAfee Corp.

Sr. Manager, Global Benefits

Frisco, TX · On-site

Oversee global benefits operations, including enrollment processes (U.S. Open Enrollment, 401(k), etc.), eligibility management, data integrity, and vendor transactions. * Build and manage a high ...

Prosegur

Benefits Analyst

Deerfield Beach, FL · On-site +1

Support employee benefits operations through case management, system updates, and coordination with internal and external partners * Partner with the company's third-party administrator and primary ...

Prosegur Security USA

Benefits Analyst

Deerfield Beach, FL · On-site

$70K - $80K/yr

Support employee benefits operations through case management, system updates, and coordination with internal and external partners * Partner with the company's third-party administrator and primary ...

Amplify HR

Benefits Coordinator

Northbrook, IL · Hybrid

$48K - $55K/yr

Benefits Operations Manager Purpose: The Benefits Coordinator supports the Benefits Specialist in the day-to-day administration of employee benefits programs and assists employees with benefit ...

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Benefits Operations Manager information

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$31K

$63.5K

$118.5K

How much do benefits operations manager jobs pay per year?

As of Jun 9, 2026, the average yearly pay for benefits operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by a Benefits Operations Manager, and how can they be effectively addressed?

Benefits Operations Managers often encounter challenges such as keeping up with frequently changing benefits regulations, ensuring data accuracy during open enrollment periods, and coordinating efficiently with vendors and internal HR teams. Staying current with compliance requirements and leveraging benefits administration technology can help mitigate these challenges. Clear communication, regular process reviews, and continuous training for both staff and employees are key strategies to ensure smooth operations and minimize errors.

What are the key skills and qualifications needed to thrive as a Benefits Operations Manager, and why are they important?

To thrive as a Benefits Operations Manager, you need expertise in benefits administration, knowledge of employment law, and experience with HRIS platforms, usually supported by a bachelor's degree in human resources or a related field. Familiarity with systems like Workday, SAP SuccessFactors, and certifications such as CEBS (Certified Employee Benefit Specialist) are commonly expected. Strong analytical skills, attention to detail, and the ability to communicate clearly with both employees and vendors set top performers apart. These competencies ensure accurate, compliant, and efficient management of employee benefits, contributing to organizational satisfaction and legal adherence.

What is the difference between Benefits Operations Manager vs Benefits Specialist?

AspectBenefits Operations ManagerBenefits Specialist
ResponsibilitiesOversees benefits programs, manages teams, and ensures compliance across the organization.Administers benefits plans, assists employees, and processes claims.
Required CredentialsBachelor's degree, experience in benefits administration, strong organizational skills.Bachelor's degree, knowledge of benefits policies, excellent communication skills.
Work EnvironmentTypically in an office setting, managing teams and coordinating with HR and vendors.Primarily in an office or HR department, interacting directly with employees.
Employer & Industry UsageCommon in large organizations, insurance companies, and HR departments.Used across various industries for benefits administration roles.

The Benefits Operations Manager focuses on overseeing the entire benefits process, managing teams, and ensuring compliance, while the Benefits Specialist handles day-to-day benefits administration and employee support. Both roles require similar credentials but differ in scope and responsibilities.

What are Benefits Operations Managers?

Benefits Operations Managers are professionals responsible for overseeing the administration and management of employee benefits programs within an organization. They ensure that benefits such as health insurance, retirement plans, and other employee perks are effectively implemented, compliant with regulations, and meet the needs of employees. Their role often includes managing vendor relationships, streamlining benefit processes, resolving employee inquiries, and analyzing benefits data to optimize offerings. Benefits Operations Managers play a key role in ensuring employees have access to important resources and support, contributing to overall workplace satisfaction.
More about Benefits Operations Manager jobs
What cities are hiring for Benefits Operations Manager jobs? Cities with the most Benefits Operations Manager job openings:
What states have the most Benefits Operations Manager jobs? States with the most job openings for Benefits Operations Manager jobs include:
What job categories do people searching Benefits Operations Manager jobs look for? The top searched job categories for Benefits Operations Manager jobs are:
Benefits Operations Manager jobs near you
Infographic showing various Benefits Operations Manager job openings in the United States as of June 2026, with employment types broken down into 88% Full Time, 6% Temporary, and 6% Contract. Highlights an 83% In-person, and 17% Remote job distribution, with an average salary of $63,456 per year, or $30.5 per hour.
Benefits Manager

Benefits Manager

Workplace Options

Raleigh, NC • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

At Workplace Options (WPO), we deliver human-centric solutions that empower people to thrive - personally and professionally. With a global team of more than 4,800 professionals, we provide real-time emotional support, therapy, coaching, mindfulness, and family services to millions worldwide. Since 1982, we’ve partnered with employers, health plans, and insurers to design flexible, forward-thinking programs that evolve alongside today’s changing workforce.
Today, we support 160 million people across 150,000 organizations, including over half of Fortune 500 companies. Now part of the TELUS Health family, we are expanding our global impact by combining decades of wellbeing expertise. Together, we’re building healthier, more resilient organizations—one person at a time.
What you will do:
The Benefits Manager is responsible for managing and executing the day-to-day operations of employee benefits programs across the United States. This role ensures accurate administration, compliance, vendor coordination, and seamless integration with payroll and HR systems. The position requires strong attention to detail, ownership of processes, and the ability to manage multiple priorities in a fast-paced environment.
Responsibilities:
Benefits Administration
  • Manage daily benefits operations, including enrollment approvals, eligibility tracking, and employee communications using bswift
  • Oversee administration of medical, dental, vision, FSA, HSA, HRA, COBRA, and voluntary benefits
  • Lead open enrollment activities, including system configuration, vendor coordination, and employee education
  • Develop and maintain benefits communication materials to improve employee understanding and engagement
  • Ensure accuracy of benefit elections, payroll deductions, and system records

Vendor Management & Billing
  • Partner with brokers and vendors to manage benefit plans, renewals, and ongoing service delivery
  • Manage relationships and billing processes with our benefit providers.
  • Review, reconcile, and approve invoices, including monthly funding, administrative fees, and claims
  • Lead recurring vendor meetings to review reporting, funding, and service issues
  • Complete monthly benefit billing reconciliations and resolve discrepancies

Retirement & Compliance
  • Administer 401(k) plans, including enrollments, contribution changes, and payroll deductions
  • Coordinate and support annual 401(k) audits and Form 5500 filings
  • Ensure compliance with federal and state regulations, including ERISA, COBRA, and FMLA requirements
  • Maintain documentation and support audit readiness for all benefit programs

Payroll & HRIS Integration
  • Partner closely with payroll to ensure accurate processing of new hires, terminations, and status changes
  • Manage salary updates, benefit deductions, and leave tracking (FMLA, parental, medical)
  • Perform pre- and post-payroll audits to validate benefit deductions and contributions
  • Upload and reconcile benefit funding (HSA, FSA, 401(k), prevailing wage) through vendor portals
  • Maintain PTO and leave balances

Leave of Absence Administration
  • Support and track employee leaves, including FMLA, parental leave, and short-term disability
  • Ensure compliance with company policy and regulatory requirements
  • Maintain leave tracking systems and provide reporting as needed

Reporting & Systems Management
  • Prepare and analyze weekly, monthly, and annual benefits reports
  • Maintain benefits databases and ensure data integrity across systems
  • Troubleshoot system issues and partner with vendors to resolve data or functionality concerns

Process Improvement & Projects
  • Identify opportunities to improve benefits administration processes and workflows
  • Support implementation of new systems, vendors, or benefit programs
  • Participate in cross-functional projects impacting HR, payroll, and benefits operations

Qualifications/Skills:
  • Bachelor’s degree or equivalent experience in HR, benefits, or related field
  • 4+ years of experience in benefits administration or HR operations
  • Strong knowledge of U.S. employee benefits programs, including health, retirement, COBRA, and FMLA
  • Experience using Paylocity, ZOHO People, JIRA and/or Workday preferred
  • Advanced Excel and reporting skills preferred
  • Strong organizational, analytical, and problem-solving skills
  • Ability to manage multiple priorities and meet deadlines with minimal supervision

What we offer:
At Workplace Options, we don’t just deliver wellbeing services to our clients, we champion wellbeing for our own employees as well. Examples of our benefits and commitment to employee wellbeing include:
Full Benefits Package, Paid Time Off, 401k match, Gym Reimbursement, Wellness rewards, Access to EAP benefits and all WPO services, Training/tuition reimbursement, Mentorship Program, Employee exchange programme.
At Workplace Options, we are committed to and are accountable for building a workplace where individuals feel empowered to bring their whole selves to work, free from judgment or fear of discrimination. We understand that having a diverse organization is only the beginning and it will require nurturing and care to thrive. We will continue to take action to ensure we achieve equitable and measurable outcomes.
We strive to cultivate a space where diverse voices are not only heard but actively sought out and valued for the unique insights they bring. By embracing and promoting authenticity, we aim to build a vibrant and inclusive community that fosters collaboration, innovation, belonging and personal growth.
For further details about WPO please check out our website www.workplaceoptions.com and these short videos give a great overview of what we do Human-Powered Care and The WPO Global Experience

Workplace Options collects and processes personal data in accordance with applicable data protection laws. If you are a European job applicant, refer to our Privacy Notice for further details (https://www.workplaceoptions.com/privacy-notice-for-recruitment/).

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