Operational Excellence Lead Jobs in Florida (NOW HIRING)

Join the Team Modernizing Medicine

AtModMed, we're not just building software-we're reimagining the healthcare experience. Founded in 2010 by a practicing physician and a successful tech entrepreneur, we took a radically different approach:we hired doctors and taught them how to code.This "for doctors, by doctors" philosophy has allowed us to create an AI-enabled, specialty-specific cloud platform that places patients at the center of care.

A Culture of Excellence

When you join ModMed, you're joining an award-winning team recognized for innovation and employee satisfaction. From our global headquarters in Boca Raton Florida, and extensive employee base in Hyderabad India, we are a team of 4,500+ passionate problem-solvers on a mission to increase medical practice success and improve patient outcomes:

• Consistently ranked as a Top Place to Work

• 2025 Globee Business Awards:Gold Globee for "Technology Team of the Year"

• 2025 Black Book Awards:Ranked #1 EHR in 11 Specialties

• Florida Venture Forum:Venture-Backed Company of the Year

We are growing fast, thinking big, and we are just getting started.

Ready to modernize medicine with us?

Job Description Summary:

ModMed is hiring a Sales Excellence Lead to own the end-to-end health, readiness, and behavioral performance of our sales organization. In this high-impact role, you will build and maintain a centralized Sales Excellence Dashboard, diagnose operational bottlenecks, and translate data trends into actionable insights. Partnering closely with sales leadership and cross-functional teams, you will lead monthly governance reviews, prioritize high-impact enablement initiatives, and drive continuous improvement across the revenue organization through enablement programs.

Your role

• Build, maintain, and continuously improve a centralized Sales Excellence Dashboard covering six core pillars: sales process readiness, sales process effectiveness, sales onboarding, seller readiness, enablement priorities, and enablement execution.

• Define and track key performance indicators and leading indicators across each pillar, such as ramp time, quota attainment by tenure, CRM hygiene, stage conversion rates, certification completion, and initiative delivery status.

• Partner closely with Sales Operations, RevOps, and CRM administrators to ensure data accuracy, pipeline integrity, and unified reporting sources.

• Analyze dashboard trends and segment findings by team, region, tenure, or role to identify root causes, process bottlenecks, and targeted intervention areas across the seller population.

• Lead monthly Sales Excellence review meetings with sales leadership to present data insights, align on strategic priorities, and ensure accountability.

• Facilitate data-driven prioritization of enablement programs based on business impact and track follow-through on action items across review cadences.

• Partner with enablement, training, and onboarding teams to scope, resource, execute, and continuously refine seller readiness programs based on dashboard signals.

• Track program rollout and execution status across enablement initiatives, actively flagging and mitigating risks to adoption, timelines, or performance goals.

Skills & requirements

• Bachelor's degree in Business, Sales, Communication, Psychology, Marketing, or a related field (Master's/MBA preferred).

• 5+ years of experience in sales operations, revenue operations, revenue enablement, or sales strategy roles.

• Proven experience working within a B2B SaaS environment supporting a complex suite of solutions and various buying motions.

• Prior experience in health-tech or the healthcare industry is strongly preferred.

• Strong understanding of sales onboarding frameworks, sales methodologies, and seller enablement practices.

• Advanced experience building, managing, and optimizing dashboards and reporting using tools such as Salesforce, Tableau, Looker, Power BI, or similar analytics platforms.

• Proven ability to translate complex datasets into compelling narratives, actionable insights, and structured strategic execution plans.

• Demonstrated experience leading cross-functional meetings, running executive review cadences, and influencing senior stakeholders without direct authority.

• Track record of scoping, managing, and successfully delivering cross-functional projects end-to-end.

ModMed Benefits Highlight: At ModMed, we believe it's important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

United States

• Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
• 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
• Generous Paid Time Off and Paid Parental Leave programs,
• Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
• Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
• Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
• Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
• Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders' email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.