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Inflight Services Jobs (NOW HIRING)

Iflyea

Inflight Services Director

Greensboro, NC · On-site

$120 - $170/hr

Inflight Services Director Full Time Professional Greensboro, NC, US At Eastern Airlines, curiosity and excitement for growth go a long way. Eastern Airlines was launched by seekers, adventurers, and ...

United Airlines

Supv - Inflight Services

Washington, VA · On-site

Description Why Inflight Services? Our customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals ...

Joinskypath

Inflight Services Director

Greensboro, NC · On-site

$120 - $180/hr

Inflight Services Director Full Time Professional Greensboro, NC, US 7 days ago Requisition ID: 1683 At Eastern Airlines, curiosity and excitement for growth go a long way. Eastern Airlines was ...

Socket.dev

Inflight Services Director

Greensboro, NC · On-site

$120 - $160/hr

This summary outlines the knowledge, skills, and abilities critical to the Director of Inflight Services role. General This is a full-time, FLSA exempt position reporting to the 119 Director of ...

United Airlines

Supv - Inflight Services

Sterling, VA · On-site

Description Why Inflight Services? Our customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals ...

Jobtailor

Supervisor, Inflight Dependability

Denver, CO · On-site

$70 - $100/hr

Conduct comprehensive internal investigations into potential Flight Attendant misconduct situations, and work with Inflight Services management to administer discipline. * Assist management in ...

Endeavor Air

Inflight Base Manager - ATL

Atlanta, GA

Track and provide feedback to Inflight Crew Managers on the team's performance, service, and uniform standards, ensuring compliance and expectations are met. * Audit and track Inflight Crew Managers ...

Avelo Airlines, Inc.

Flight Attendant

New Castle, DE · On-site

$28/hr

Maintain working knowledge of all relevant Company materials including the Inflight Service Manual, Flight Attendant Playbook, OneCrew Way Handbook, etc. Keep up to date with revisions and bulletins ...

Avelo Airlines, Inc.

Flight Attendant

Concord, NC · On-site

$28/hr

Maintain working knowledge of all relevant Company materials including the Inflight Service Manual, Flight Attendant Playbook, OneCrew Way Handbook, etc. Keep up to date with revisions and bulletins ...

American Airlines

Base Manager, Inflight

New York, NY · On-site

$72K - $99K/yr

Experience in customer service industry * Prior leadership experience leading a team. * Ability to ... Current Inflight, Customer Care, or other operational experience in a leadership role * Prior ...

American Airlines

Base Manager, Inflight

New York, NY · On-site

$72K - $99K/yr

Experience in customer service industry * Prior leadership experience leading a team. * Ability to ... Current Inflight, Customer Care, or other operational experience in a leadership role * Prior ...

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Inflight Services information

See salary details

$35.5K

$85.1K

$145.5K

How much do inflight services jobs pay per year?

As of Aug 22, 2026, the average yearly pay for inflight services in the United States is $85,056.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $97,000.00 per year, depending on experience, location, and employer.

What is inflight services?

Inflight services refer to the range of services and amenities provided to passengers while they are on board an aircraft. These services include food and beverage offerings, entertainment options, comfort items like blankets and pillows, and assistance from cabin crew members to ensure passenger safety and comfort. Inflight services play a crucial role in enhancing the travel experience and can vary depending on the airline, flight duration, and ticket class.

What are some common challenges faced by inflight services professionals, and how are they addressed?

Inflight Services professionals often encounter challenges such as managing diverse passenger needs, handling unexpected situations like medical emergencies or turbulent weather, and ensuring compliance with strict safety regulations. These challenges are addressed through comprehensive training in customer service, safety procedures, and problem-solving, as well as ongoing support from the flight crew and ground staff. Teamwork, clear communication, and adaptability are essential in maintaining a positive experience for passengers and ensuring a smooth operation throughout the flight.

What are the key skills and qualifications needed to thrive in inflight services, and why are they important?

To thrive in Inflight Services, you need strong customer service skills, safety awareness, and typically a high school diploma or equivalent. Familiarity with airline safety procedures, emergency equipment, and reservation or point-of-sale systems is often required. Excellent communication, problem-solving abilities, and a calm, approachable demeanor help you stand out when dealing with diverse passengers and high-pressure situations. These skills are vital to ensure passenger safety, satisfaction, and smooth operations during flights.

What is the difference between Inflight Services vs Flight Attendant?

AspectInflight ServicesFlight Attendant
CertificationsCPR, first aid, customer service trainingCPR, first aid, safety training
Work EnvironmentInside aircraft, customer-focusedInside aircraft, customer-focused
Employer & IndustryAirlines, private jetsAirlines, charter services
Job FocusCustomer service, inflight experiencePassenger safety, service, safety demonstrations

Inflight Services and Flight Attendants both work inside aircraft and require similar certifications. However, Inflight Services often refers to a broader role including customer experience management, while Flight Attendants focus more on passenger safety and safety demonstrations. Both roles are essential in the airline industry and share overlapping skills and work environments.

More about Inflight Services jobs

What cities are hiring for Inflight Services jobs?

Cities with the most Inflight Services job openings:

What states have the most Inflight Services jobs?

States with the most job openings for Inflight Services jobs include:

What job categories do people searching Inflight Services jobs look for?

The top searched job categories for Inflight Services jobs are:

Inflight Services jobs near you
Infographic showing various Inflight Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $85,056 per year, or $40.9 per hour.

Inflight Services Director

Iflyea

Greensboro, NC • On-site

$120 - $170/hr

Other

Posted 4 days ago

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Inflight Services Director

Full Time Professional Greensboro, NC, US

At Eastern Airlines, curiosity and excitement for growth go a long way. Eastern Airlines was launched by seekers, adventurers, and above all—fliers. Our rich legacy and pioneering spirit remain evident in our team today.

Our open-hearted attitude, respect for the people we fly, and attention to detail are what set Eastern Airlines apart from competitors. Natural curiosity and a hunger for wonder are behaviors that make our employees successful.

This summary outlines the knowledge, skills, and abilities critical to the Director of Inflight Services role.

General

This is a full-time, FLSA exempt position reporting to the 119 Director of Operations. The role works closely with all departments and is responsible for the oversight of the Company’s Flight Attendants and Inflight Management team. The primary goal is to ensure the highest standards of safety and reliability while meeting customer experience expectations. Strong communication skills and the ability to operate in a fast-paced, dynamic environment are essential.

Responsibilities

  • Ensure the safe conduct of all in-flight personnel per company and FAA requirements.
  • Serve as the primary FAA contact for all inflight service and cabin service matters.
  • Coordinate formal correspondence between the FAA, DOD, and Company leadership.
  • Ensure the competence and currency of all Flight Attendants, Supervisors, and Instructors.
  • Responsible for the content, currency, and quality of inflight operations manuals.
  • Authorized to establish and modify policies, procedures, and instructions for all in-flight manuals.
  • Participate in Flight Attendant recruitment with People Services.
  • Oversee the development of all training programs and curriculum for in-flight personnel.
  • Ensure compliance with all CFRs and company policies.
  • Maintain certification and records for all training programs (initial, recurrent, transition).
  • Participate in safety and compliance duties per the Safety and Regulatory Compliance Manual.
  • Monitor and help maintain staffing levels based on operational needs.
  • Resolve scheduling disputes with Crew Scheduling and Flight Attendants.
  • Conduct internal audits of training materials for regulatory compliance.
  • Ensure the quality of Cabin Crewmember Checks and Qualifications processes.
  • Manage the Inflight Team with balanced empathy and accountability.
  • Coordinate with People Services on personnel actions (counseling, hiring, separations, injury/illness cases).
  • Other duties as assigned by the Director of Operations.

Qualifications

  • Bachelor’s degree or equivalent education and experience
  • Fluent in speaking, reading, and writing English
  • Minimum of 3 years of customer service experience (aviation preferred)
  • At least 3 years of prior Flight Attendant experience
  • At least 3 years of management/supervisory experience
  • Knowledge of FAA regulations and CFRs required
  • Ability to manage teams with accountability and empathy
  • Current U.S. Passport valid for at least 6 months
  • Valid travel documents permitting international travel
  • Maintains a polished, professional, and conservative appearance
  • Ability to multitask and perform in high-pressure environments
  • Must pass DOT drug test, background checks, and CHRC
  • Must be eligible to work in the United States
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