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Inflight Services Jobs (NOW HIRING)

Allegiant

Inflight Base Supervisor - FNT

Flint, MI · On-site

They play a pivotal role in ensuring the Inflight Department's operational excellence, safety, and customer service standards. The Supervisor will lead and manage our Flight Attendants while ...

Allegiant

Inflight Base Supervisor - FNT

Flint, MI

They play a pivotal role in ensuring the Inflight Department's operational excellence, safety, and customer service standards. The Supervisor will lead and manage our Flight Attendants while ...

Allegiant

Inflight Base Supervisor - FNT

Flint, MI · On-site

$60K - $82K/yr

They play a pivotal role in ensuring the Inflight Department's operational excellence, safety, and customer service standards. The Supervisor will lead and manage our Flight Attendants while ...

Alaska Airlines

Supervisor Inflight

Seattle, WA

This includes supporting the Flight Attendant (FA) group by ensuring the Service Framework is ... S. Preferred * 3 years of Inflight experience. * Experience preparing verbal and written ...

Alaska Airlines

Supervisor Inflight

Seattle, WA · On-site

The Supervisor Inflight oversees employee engagement and daily operations at Alaska Airlines and ... This includes supporting the Flight Attendant (FA) group by ensuring the Service Framework is ...

New

Alaska Airlines

Supervisor Inflight

Seattle, WA · On-site

$108K/yr

This includes supporting the Flight Attendant (FA) group by ensuring the Service Framework is ... S. Preferred * 3 years of Inflight experience. * Experience preparing verbal and written ...

PSA Airlines

Director of Engineering

Charlotte, NC

Coordinate the Basic Operating Weight procedures with the Directors of Inflight Services, Maintenance, Operations, Operations Control Center, and Quality. * Manage assigned budgetary responsibility.

PSA Airlines

Director of Engineering

Charlotte, NC · On-site

$100 - $130/hr

Coordinate the Basic Operating Weight procedures with the Directors of Inflight Services, Maintenance, Operations, Operations Control Center, and Quality. * Manage assigned budgetary responsibility.

Psa Airlines

Director of Engineering

Charlotte, NC · On-site

Coordinate the Basic Operating Weight procedures with the Directors of Inflight Services, Maintenance, Operations, Operations Control Center, and Quality. * Manage assigned budgetary responsibility.

PSA Airlines

Director of Engineering

Charlotte, NC · On-site

Coordinate the Basic Operating Weight procedures with the Directors of Inflight Services, Maintenance, Operations, Operations Control Center, and Quality. * Manage assigned budgetary responsibility.

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Inflight Services information

See salary details

$35.5K

$85.1K

$145.5K

How much do inflight services jobs pay per year?

As of Aug 23, 2026, the average yearly pay for inflight services in the United States is $85,056.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,000.00 and $97,000.00 per year, depending on experience, location, and employer.

What is inflight services?

Inflight services refer to the range of services and amenities provided to passengers while they are on board an aircraft. These services include food and beverage offerings, entertainment options, comfort items like blankets and pillows, and assistance from cabin crew members to ensure passenger safety and comfort. Inflight services play a crucial role in enhancing the travel experience and can vary depending on the airline, flight duration, and ticket class.

What are some common challenges faced by inflight services professionals, and how are they addressed?

Inflight Services professionals often encounter challenges such as managing diverse passenger needs, handling unexpected situations like medical emergencies or turbulent weather, and ensuring compliance with strict safety regulations. These challenges are addressed through comprehensive training in customer service, safety procedures, and problem-solving, as well as ongoing support from the flight crew and ground staff. Teamwork, clear communication, and adaptability are essential in maintaining a positive experience for passengers and ensuring a smooth operation throughout the flight.

What are the key skills and qualifications needed to thrive in inflight services, and why are they important?

To thrive in Inflight Services, you need strong customer service skills, safety awareness, and typically a high school diploma or equivalent. Familiarity with airline safety procedures, emergency equipment, and reservation or point-of-sale systems is often required. Excellent communication, problem-solving abilities, and a calm, approachable demeanor help you stand out when dealing with diverse passengers and high-pressure situations. These skills are vital to ensure passenger safety, satisfaction, and smooth operations during flights.

What is the difference between Inflight Services vs Flight Attendant?

AspectInflight ServicesFlight Attendant
CertificationsCPR, first aid, customer service trainingCPR, first aid, safety training
Work EnvironmentInside aircraft, customer-focusedInside aircraft, customer-focused
Employer & IndustryAirlines, private jetsAirlines, charter services
Job FocusCustomer service, inflight experiencePassenger safety, service, safety demonstrations

Inflight Services and Flight Attendants both work inside aircraft and require similar certifications. However, Inflight Services often refers to a broader role including customer experience management, while Flight Attendants focus more on passenger safety and safety demonstrations. Both roles are essential in the airline industry and share overlapping skills and work environments.

More about Inflight Services jobs

What cities are hiring for Inflight Services jobs?

Cities with the most Inflight Services job openings:

What states have the most Inflight Services jobs?

States with the most job openings for Inflight Services jobs include:

What job categories do people searching Inflight Services jobs look for?

The top searched job categories for Inflight Services jobs are:

Inflight Services jobs near you
Infographic showing various Inflight Services job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $85,056 per year, or $40.9 per hour.

Administrative Assistant, Inflight Compliance and Reporting

American Airlines Group

Fort Worth, TX • On-site

$17.25 - $23.25/hr

Other

Medical, Dental, Vision, Retirement

Posted 4 days ago

Job description

Administrative Assistant, Inflight Compliance and Reporting

Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job:

  • Coordinator, Flight Service Reporting Administrative Assistant, Inflight Reporting is responsible for ensuring all the Safety and non-safety related issues reported by Flight Attendants are recorded and classified accurately in the Flight Attendant Reporting Database (AFARS) and Corporate Event Reporting System.
  • Responsible for conducting data extraction by using AFARS to support any ad hoc reports.
  • The role is a part of the Flight Service Reporting team within our Flight Service group. Inflight Response team within our Inflight group.

What you'll do:

  • Responsible for reviewing and classifying Flight Attendant (FA) reports (regulatory and/or non-regulatory)
  • Responsible for monitoring trends and escalate special issues to supervisor leaders and/or corresponding departments
  • Responsible for managing and distributing DOT (Department of Transportation), CEER (Customer Experience Escalation Resolution), LTMD(Long Tarmac Delay), and Disability cases impacting Inflight Operations
  • Responsible for conducting data extraction by using, AFARS and CERS to support any ad hoc reports
  • Ensure timely delivery of case notifications to Flight Attendants per contractual language and stakeholder teams
  • Adhere to established communication channels and contractual requirements throughout the process.
  • Responsible for managing the monthly Catering Dispute process with internal and external stakeholders
  • Responsible for escalating CERS reports to Inflight Ops support team when FA outreach is necessary.
  • Participate in Flight Attendant engagement events to assist Flight Attendants with application questions and promote the FA Report utilization
  • Support monthly collaboration/reporting initiatives
  • Work cooperatively with other team members

All you'll need for success:

Minimum Qualifications- Education & Prior Job Experience:

  • High School diploma or GED equivalency
  • Ability to type 35 to 50 WPM as this position requires timely and accurate record keeping
  • Intermediate knowledge of computer experience in Word, Excel, Outlook, etc.

Preferred Qualifications- Education & Prior Job Experience:

  • Flight attendant, Inflight Operational Experience, Customer Service, or Catering Operation experience, Customer Experience, Escalation, and Recovery
  • Advance knowledge in Excel Microsoft Suite and/or data processing
  • Data analytics and/or data science related experiences
  • Knowledge in SABRE, DECS, and FA Crew Portal Suite

Skills, Licenses & Certifications:

  • Ability to learn additional computer applications
  • Ability to make independent decisions and collaborate with manager and team members
  • Strong communication skills with the ability to interact effectively with all levels throughout the organization
  • Ability to perform efficiently with minimal supervision and strong attention to detail

What you'll get:

Feel free to take advantage of all that American Airlines has to offer:

  • Travel Perks: Reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself – that's why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more.

Feel free to be yourself at American. From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

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