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Airline Operations Management Jobs (NOW HIRING)

CAE

Customer Success Manager - Airline Operations

Irving, TX · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong leadership and team management skills * Excellent communication and interpersonal skills ... Knowledge of airline operations * Experience working with customer success analytics and reporting ...

Caeus

Customer Success Manager - Airline Operations

Irving, TX · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Strong leadership and team management skills * Excellent communication and interpersonal skills ... Knowledge of airline operations * Experience working with customer success analytics and reporting ...

Flying Food Group

Be Seen First

Airline Catering Operations Manager

Jamaica, NY · On-site

$80K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Airline Catering Operations Manager Flying Food Group Location: JFK Airport, Jamaica, NY Salary ... Support budget management, labor costs, inventory control, and operational reporting * Oversee ...

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Airline Operations Management information

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$39K

$126.8K

$194K

How much do airline operations management jobs pay per year?

As of Aug 14, 2026, the average yearly pay for airline operations management in the United States is $126,841.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,500.00 and $164,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by professionals in airline operations management, and how can they be addressed?

Professionals in Airline Operations Management often face challenges such as coordinating across multiple departments (e.g., maintenance, crew scheduling, and ground services), managing disruptions caused by weather or technical issues, and ensuring compliance with strict safety and regulatory requirements. Addressing these challenges requires strong communication skills, the ability to remain calm under pressure, and proficiency in using specialized operations software. Building solid relationships across teams and staying updated on industry best practices can also help mitigate issues and maintain smooth airline operations.

What is the difference between Airline Operations Management vs Airline Customer Service Manager?

AspectAirline Operations ManagementAirline Customer Service Manager
Primary FocusOverseeing daily airline operations, including flight scheduling, safety, and complianceManaging customer service teams, handling passenger inquiries, and ensuring customer satisfaction
Required CredentialsTypically a degree in aviation, transportation, or related field; certifications in airline operationsCustomer service or hospitality background; often requires communication and leadership skills
Work EnvironmentAirports, airline offices, operational control centersAirport terminals, customer service counters, call centers
Industry UsageCore operational roles within airlinesCustomer-facing roles within airline companies

Airline Operations Management focuses on the overall functioning of airline operations, ensuring safety, efficiency, and compliance. In contrast, Airline Customer Service Managers concentrate on passenger experience and service quality. Both roles are vital but serve different aspects of airline operations.

What are the key skills and qualifications needed to thrive as an airline operations manager?

To thrive as an Airline Operations Manager, you need a solid background in aviation management, logistics, and regulatory compliance, typically supported by a relevant degree and industry certifications. Familiarity with airline operations software, scheduling systems, and safety management systems (SMS) is crucial. Strong leadership, problem-solving abilities, and excellent communication skills help coordinate teams and manage disruptions. These skills ensure efficient, safe, and cost-effective airline operations in a highly regulated and dynamic environment.

What is airline operations management?

Airline operations management involves coordinating and overseeing the daily activities required to keep an airline running smoothly and safely. This includes managing flight schedules, crew assignments, aircraft maintenance, ground operations, and compliance with aviation regulations. Operations managers work closely with various teams to handle disruptions, optimize resources, and ensure a positive passenger experience. Their role is vital to minimizing delays, maintaining safety standards, and achieving operational efficiency.
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Airline Operations Management jobs near you
Infographic showing various Airline Operations Management job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 7% Part Time, 2% Temporary, and 3% Contract. Highlights an 94% In-person, 3% Hybrid, and 3% Remote job distribution, with an average salary of $126,841 per year, or $61 per hour.

Project Manager - Airline Crew Management / Flight Operations Software

MM International

Dallas, TX • On-site

Contractor

Re-posted 28 days ago

Job description

Role: Project Manager – Airline Crew Management Systems

We are seeking a senior Project Manager with strong airline domain experience to lead enterprise software implementation projects focused on crew management, flight operations, and planning systems.

This is a client-facing role requiring deep understanding of airline operations and experience managing complex, multi-system integrations.

Key Responsibilities:

  • Lead end-to-end delivery of airline operations software implementations

  • Manage project scope, timelines, budgets, and deliverables

  • Work directly with airline stakeholders to gather requirements and define solutions

  • Oversee integrations between crew management, flight operations, and related systems

  • Drive stakeholder communication, reporting, and executive updates

  • Identify and manage risks, issues, and dependencies

  • Support RFP/RFI responses and customer presentations

  • Ensure smooth adoption through change management practices

Required Qualifications:

  • 7+ years of Project Management experience in enterprise software delivery

  • Mandatory experience in airline / aviation domain

  • Strong exposure to crew management, crew scheduling, or flight operations systems

  • Proven experience managing client-facing implementation projects

  • Experience handling system integrations

  • Strong communication and stakeholder management skills

Preferred:

  • PMP Certification

  • Agile / PMBOK knowledge

  • Experience with tools like Jira, MS Project, Confluence

Note: Candidates without airline or aviation domain experience will not be considered.