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Airline Operations Management Jobs (NOW HIRING)

Menzies Aviation

$85 - $120/hr

Excellent organizational and time management skills * Strong communication skills with the ability ... in airline or airport operations, preferred Licenses & Certifications Preferred DRIVERS LICENSE ...

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FedEx Group

$120 - $170/hr

Position Overview We are seeking a highly skilled, strategic, and versatile Project Management Advisor to join our technology team supporting Airline operations. Sitting at the crucial intersection ...

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Airline Operations Management information

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$39K

$126.8K

$194K

How much do airline operations management jobs pay per year?

As of Sep 4, 2026, the average yearly pay for airline operations management in the United States is $126,841.00, according to ZipRecruiter salary data. Most workers in this role earn between $94,500.00 and $164,500.00 per year, depending on experience, location, and employer.

What is airline operations management?

Airline operations management involves coordinating and overseeing the daily activities required to keep an airline running smoothly and safely. This includes managing flight schedules, crew assignments, aircraft maintenance, ground operations, and compliance with aviation regulations. Operations managers work closely with various teams to handle disruptions, optimize resources, and ensure a positive passenger experience. Their role is vital to minimizing delays, maintaining safety standards, and achieving operational efficiency.

What are the key skills and qualifications needed to thrive as an airline operations manager?

To thrive as an Airline Operations Manager, you need a solid background in aviation management, logistics, and regulatory compliance, typically supported by a relevant degree and industry certifications. Familiarity with airline operations software, scheduling systems, and safety management systems (SMS) is crucial. Strong leadership, problem-solving abilities, and excellent communication skills help coordinate teams and manage disruptions. These skills ensure efficient, safe, and cost-effective airline operations in a highly regulated and dynamic environment.

What are some common challenges faced by professionals in airline operations management, and how can they be addressed?

Professionals in Airline Operations Management often face challenges such as coordinating across multiple departments (e.g., maintenance, crew scheduling, and ground services), managing disruptions caused by weather or technical issues, and ensuring compliance with strict safety and regulatory requirements. Addressing these challenges requires strong communication skills, the ability to remain calm under pressure, and proficiency in using specialized operations software. Building solid relationships across teams and staying updated on industry best practices can also help mitigate issues and maintain smooth airline operations.

What is the difference between Airline Operations Management vs Airline Customer Service Manager?

AspectAirline Operations ManagementAirline Customer Service Manager
Primary FocusOverseeing daily airline operations, including flight scheduling, safety, and complianceManaging customer service teams, handling passenger inquiries, and ensuring customer satisfaction
Required CredentialsTypically a degree in aviation, transportation, or related field; certifications in airline operationsCustomer service or hospitality background; often requires communication and leadership skills
Work EnvironmentAirports, airline offices, operational control centersAirport terminals, customer service counters, call centers
Industry UsageCore operational roles within airlinesCustomer-facing roles within airline companies

Airline Operations Management focuses on the overall functioning of airline operations, ensuring safety, efficiency, and compliance. In contrast, Airline Customer Service Managers concentrate on passenger experience and service quality. Both roles are vital but serve different aspects of airline operations.

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Airline Operations Management jobs near you
Infographic showing various Airline Operations Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $126,841 per year, or $61 per hour.

Crew Business SME With Airline Domain

AD Solution LLC

Dallas, TX • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description


Crew Business SME – Airline Domain

Location: Dallas, TX – Hybrid


Client: LTI


Position Type: Contract


Experience: 12+ Years Overall | 8+ Years Airline Operations


Position Overview

We are seeking an experienced Crew Business SME with strong airline domain expertise to support crew scheduling, crew operations, system implementation, and business transformation initiatives.


The ideal candidate will have hands-on experience working as a Crew Scheduler within an Airline Operations Control Center (OCC) and possess deep knowledge of crew planning, scheduling, tracking, recovery, compliance, and day-of-operations management.


This role will serve as a subject matter expert for crew scheduling processes, operational workflows, technology modernization, system implementations, integrations, and business transformation programs within airline crew operations.


Required Qualifications

Bachelor’s degree or equivalent airline industry experience.

8+ years of airline operations experience, including direct experience as a Crew Scheduler within an Airline Operations Control Center (OCC).

12+ years of overall professional experience.

Strong understanding of:

  • Crew Scheduling
  • Crew Tracking
  • Crew Recovery
  • Crew Pairings
  • Crew Rostering
  • Reserve Management
  • Fatigue Risk Management
  • Crew Qualifications & Training
  • IROPs (Irregular Operations) Management
  • Airline Operations Control Center (OCC) processes

Key Responsibilities

Business Analysis & Process Improvement

Develop business requirements, use cases, process maps, and operational workflows for crew operations.

Serve as the business SME and lead for crew scheduling system implementations, upgrades, integrations, and enhancements.

Work closely with product owners, developers, QA teams, business stakeholders, and technology vendors to validate and refine requirements.

Participate in system testing, User Acceptance Testing (UAT), and production readiness activities.

Support crew management platforms and associated integration points.

Document and analyze current-state and future-state crew scheduling processes.

Identify operational challenges, analyze business impacts, and recommend process improvements.

Support automation, technology modernization, and digital transformation initiatives across airline crew operations.

Provide subject matter expertise on crew scheduling workflows and day-of-operations processes.

Collaborate with cross-functional teams to ensure technology solutions align with airline operational requirements and business objectives.



Apply