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Inflight Manager Jobs (NOW HIRING)

American Airlines

Sr Crew Manager, Inflight

Los Angeles, CA · On-site

$71K - $95K/yr

A Sr. Inflight Mgr. must ensure a safe, high performing operation by leading, engaging, and having high visibility with front-line team members. You will be supporting flight attendants by creating a ...

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How much do inflight manager jobs pay per year?

As of May 29, 2026, the average yearly pay for inflight manager in the United States is $61,351.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is an Inflight Manager job?

An Inflight Manager oversees cabin crew operations to ensure safety, service quality, and regulatory compliance on flights. They manage crew scheduling, training, and performance while maintaining high customer service standards. Additionally, they handle in-flight emergencies, coordinate with other departments, and ensure adherence to airline policies. This role requires leadership, problem-solving skills, and a strong understanding of aviation regulations.

What are the key skills and qualifications needed to thrive in the Inflight Manager position, and why are they important?

To thrive as an Inflight Manager, you need extensive experience in cabin crew operations, aviation safety regulations, and leadership, often supported by relevant certifications such as a Cabin Crew Attestation. Familiarity with airline safety management systems, onboard service protocols, and crew scheduling software is essential. Strong interpersonal skills, conflict resolution abilities, and effective communication help set outstanding inflight managers apart. These skills ensure smooth flight operations, high safety standards, and an excellent passenger experience while leading and supporting the cabin crew team.

What are the typical challenges an Inflight Manager may face during flights and how are they addressed?

Inflight Managers often encounter challenges such as coordinating crew duties, handling unexpected passenger issues, and responding to in-flight emergencies. They must also ensure compliance with strict aviation safety regulations and maintain a high standard of customer service, even under pressure. These challenges are typically addressed through thorough pre-flight briefings, clear communication among crew members, and adaptive problem-solving skills. By staying calm and decisive, Inflight Managers help create a safe and enjoyable environment for both passengers and crew throughout the flight.
More about Inflight Manager jobs
What cities are hiring for Inflight Manager jobs? Cities with the most Inflight Manager job openings:
What are the most commonly searched types of Inflight jobs? The most popular types of Inflight jobs are:
What states have the most Inflight Manager jobs? States with the most job openings for Inflight Manager jobs include:
What job categories do people searching Inflight Manager jobs look for? The top searched job categories for Inflight Manager jobs are:
Inflight Manager jobs near you
Infographic showing various Inflight Manager job openings in the United States as of May 2026, with employment types broken down into 99% Full Time, and 1% Temporary. Highlights an 17% Hybrid, and 83% Remote job distribution, with an average salary of $61,351 per year, or $29.5 per hour.
Sr Crew Manager, Inflight

Sr Crew Manager, Inflight

American Airlines

Los Angeles, CA • On-site

$71K - $95K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 7 days ago

American Airlines rating

8.0

Company rating: 8.0 out of 10

Based on 354 frontline employees who took The Breakroom Quiz

6th of 26 rated airlines

Job description

5/22/26
Location: Los Angeles Apt, Terminal 4 (LAX-TRM4)
Cities: Los Angeles - CA
Requisition ID: 85874
Job Description
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
  • A Sr. Inflight Mgr. must ensure a safe, high performing operation by leading, engaging, and having high visibility with front-line team members. You will be supporting flight attendants by creating a safe, reliable operation while delivering an exceptional customer experience
  • Must be energized by a fast-paced dynamic environment and passionate about safety, teamwork, leadership and helping to achieve station and departmental goals.
  • Supports flight attendants in the operation and at the gate to ensure they have the tools needed for flight while delivering an on-time departure.
  • Manages, engages, and recognizes flight attendants in the operation and communicates company and departmental initiatives, metrics, and goals.
  • This job is a member of the Inflight team within the Customer Experience group.
  • Salary Range: $71,000 - 95,000

What you'll do
As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
  • Local subject matter expert in departmental policies, procedures, regulations, and knowledge of the APFA collective bargaining agreement.
  • Escalation point-of-contact for Flight attendants in base for support, to address concerns, and resolve issues
  • Effectively allocates resources and provides appropriate support to enable teams to deliver on operational goals in a safe manner
  • Promote effective communication among departments to engage our team to work together to achieve common goals in the operation.
  • Participate in working groups and planning activities to solve problems and support goals and initiatives
  • Represents Inflight at various station meetings
  • Onboards, mentors, and support new Inflight Ops team members to set them up for success.
  • Project Manager for new hire program and/or other ad hoc projects as assigned.
  • Supports and backs up base leader. as needed including participating in leader on call rotations.
  • Coordinate terminal assignments for Inflight team members to dynamically support key flights at gates

All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
  • Bachelor's degree in related field or equivalent experience/training
  • 4+ years of relevant experience
  • Experience in customer service industry
  • Prior leadership experience leading a team
  • Must be able to work shift work, including weekends and holidays.
  • Must be able to work on-site at assigned base/location.

Preferred Qualifications- Education & Prior Job Experience
  • Current Inflight, Customer Care, or other operational experience in a leadership role
  • Prior mentorship and policy administration experience
  • Flight Attendant experience

Skills, Licenses & Certifications
  • Excellent interpersonal, planning, and organizational skills
  • Knowledge of working with a contract labor group
  • Ability to qualify as a Flight Attendant
  • Ability to solve complex staffing issues with minimal oversight
  • Ability to analyze and make decisions based on data and work in an increasingly digital environment while leading people.
  • Strong communicator with all levels of the operation
  • Ability to bring out the best performance in the workforce through proactive employee engagement and support for an inclusive working environment
  • Ability to actively listen - giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate
  • Critical thinking ability - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Ability to monitor and assess performance of self, team members and the operation to make improvements or take corrective action
  • Strong decision-making skills
  • Ability to work independently as well as collaboratively
  • Ability to work under demanding operational conditions
  • Ability to prioritize and execute with a sense of urgency and preciseness
  • Ability to use sound business judgment to resolve issues with internal and external customers
  • Ability to coordinate station activities and collaborate with multi-functional departments and agencies to ensure essential needs are met for a safe, efficient, on-time operation
  • Knowledge of Microsoft Office to include Word, Excel, PowerPoint, Outlook, etc.
  • Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
  • Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
  • Pass U.S. Department of Transportation (DOT) mandated drug testing requirements, including verification with previous employers regarding DOT drug and alcohol violations and/or refusal to test. Applicants are required to fill out "Department of Transportation Testing Inquiry" form which provides authorization for release of records from previous employers

What you'll get
Feel free to take advantage of all that American Airlines has to offer:
  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

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