ZipRecruiter

Log In

1

Inflight Director Jobs (NOW HIRING)

Eastern Air Lines

INFLIGHT SUPERVISOR

Greensboro, NC · On-site

Provide direct supervision and support to flight attendants and operational staff at the Miami base. * Work cohesively with the Miami operations team to ensure on-time departures and a smooth overall ...

Eastern Airlines LLC

INFLIGHT SUPERVISOR

Greensboro, NC · On-site

Provide direct supervision and support to flight attendants and operational staff at the Miami base. * Work cohesively with the Miami operations team to ensure on-time departures and a smooth overall ...

Lowe's

Cabin Safety Specialist

Charlotte, NC · On-site

This role is required to ensure the cabin is always operating safely and have inflight authority ... This role is the single point securing the aircraft cabin and directing evacuation of the cabin ...

Aero

Experience Lead

Los Angeles, CA

$17.25 - $22.75/hr

Direct, premium flights from private terminals offer our guests the comfort of low-contact travel ... Be knowledgeable in all aspects of the Aero guest experience, including menus, inflight offerings ...

Aero

Experience Lead

Van Nuys, CA · On-site

$16.75 - $22/hr

Direct, premium flights from private terminals offer our guests the comfort of low-contact travel ... Be knowledgeable in all aspects of the Aero guest experience, including menus, inflight offerings ...

Underscore Marketing

Director, Media Planning

Strategy, Media Planning Director, Integrated Media Planning The Director, Media Planning leads ... Partner with strategy and media activation teams to interpret performance and drive inflight ...

Aero

Experience Lead

Los Angeles, CA

$17.25 - $22.75/hr

Direct, premium flights from private terminals offer our guests the comfort of low-contact travel ... Be knowledgeable in all aspects of the Aero guest experience, including menus, inflight offerings ...

Air Fayre CA Inc

Supply Chain Coordinator

Gardena, CA · On-site

$43K - $52K/yr

We provide delicious inflight food and beverage services that make travelers and crews happy which is achieved through our valued employees. You will have a direct impact on customer satisfaction in ...

next page

Showing results 1-20

People also search for

All JobsInflight Director Jobs

Inflight Director information

See salary details

$25K

$78.9K

$173.5K

How much do inflight director jobs pay per year?

As of Jun 7, 2026, the average yearly pay for inflight director in the United States is $78,867.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $100,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Inflight Director position, and why are they important?

To thrive as an Inflight Director, you need extensive experience in airline operations, emergency procedures, and hospitality management, often supported by advanced training in aviation and relevant certifications such as a Cabin Crew Attestation. Familiarity with airline management systems, safety protocols, and crew scheduling tools is typically required. Exceptional leadership, conflict resolution, and customer service skills set candidates apart in this role. These capabilities are crucial for ensuring passenger safety, regulatory compliance, and a smooth, high-quality inflight experience for both crew and guests.

What does an Inflight Director do?

An Inflight Director oversees all aspects of an airline's in-flight services, ensuring a high standard of safety, service, and compliance with regulations. They manage cabin crew operations, develop training programs, and implement policies to enhance passenger experience. Additionally, they coordinate with other airline departments to maintain operational efficiency and handle any in-flight service challenges.

What are some of the most common challenges faced by Inflight Directors, and how are they addressed on the job?

Inflight Directors often encounter challenges such as managing diverse cabin crews, handling in-the-moment customer service issues, and ensuring strict adherence to safety regulations while in-flight. These professionals are trained to respond calmly and decisively to unexpected situations, such as medical emergencies, disruptive passengers, or schedule disruptions, by drawing on established airline protocols and their leadership experience. Teamwork and clear communication with both cabin crew and the flight deck are fundamental in overcoming these challenges. Ongoing training and strong support from ground-based operational teams also help Inflight Directors stay prepared and effective in their roles.

More about Inflight Director jobs
What cities are hiring for Inflight Director jobs? Cities with the most Inflight Director job openings:
What are the most commonly searched types of Inflight jobs? The most popular types of Inflight jobs are:
What states have the most Inflight Director jobs? States with the most job openings for Inflight Director jobs include:
What job categories do people searching Inflight Director jobs look for? The top searched job categories for Inflight Director jobs are:
Inflight Director jobs near you

Inflight Services Director

Eastern Airlines LLC

Greensboro, NC • On-site

Full-time

Posted 4 days ago

Job description


The Director of Inflight is a senior leadership position responsible for overseeing all aspects of the inflight experience for passengers across the airline's fleet. This role ensures the delivery of exceptional customer service, safety, and operational efficiency by leading the inflight team, including flight attendants and support staff. The Director will develop and implement strategic initiatives to enhance service quality, optimize inflight product offerings, and maintain compliance with regulatory standards. Collaboration with cross-functional departments such as safety, training, and marketing is essential to align inflight services with overall company goals. Ultimately, this role drives continuous improvement in passenger satisfaction and operational excellence within the inflight environment.

Core Responsibilities

  • Inflight Operations Leadership — Direct all inflight activities across Eastern’s scheduled service, charter, and ACMI operations, ensuring safe, compliant, and efficient execution of duties.

  • Regulatory Compliance — Maintain strict adherence to FAA Part 121 regulations, Eastern’s Operations Specifications, SMS, and company manuals; act as the primary inflight liaison with the FAA.

  • Team Leadership & Culture Building — Lead and develop inflight supervisors, managers, and flight attendants while fostering a culture that reflects Eastern’s values of professionalism, hospitality, and operational excellence.

  • Training & Qualification Oversight — Ensure all inflight personnel meet initial, recurrent, and requalification training requirements; collaborate with Eastern’s Training Department to maintain accurate, compliant, and brand‑aligned curriculum.

  • Safety & Quality Assurance — Promote a proactive safety culture; oversee incident investigations, audits, corrective actions, and continuous improvement initiatives within Eastern’s SMS and CASS programs.

  • Customer Experience Strategy — Define and implement inflight service standards that reflect Eastern’s brand identity and enhance the passenger experience across diverse mission profiles.

  • Cross‑Functional Collaboration — Partner with Flight Operations, Dispatch, Maintenance, Safety, HR, and Customer Experience to ensure operational readiness and crew support.

  • Budget & Resource Management — Manage inflight budgets, staffing models, and resource allocation to support Eastern’s operational and financial goals.

  • Policy & Manual Governance — Oversee development, revision, and distribution of Eastern’s inflight manuals, bulletins, and procedures.

  • Operational Preparedness — Ensure inflight teams are prepared for irregular operations, special missions, and the unique demands of Eastern’s charter and ACMI customers.


Required Qualifications

  • Part 121 Inflight Experience — Minimum 5–7 years of inflight leadership experience within a Part 121 air carrier.

  • Leadership Competency — Demonstrated ability to lead large, geographically dispersed teams in a safety‑critical environment.

  • Regulatory Expertise — Strong working knowledge of FAA Part 121, SMS, CASS, and inflight operational standards.

  • Communication Excellence — Exceptional written and verbal communication skills.

  • Operational Decision‑Making — Proven ability to make sound, timely decisions under pressure.

  • Change & Project Management — Experience implementing new programs, policies, or operational initiatives.


Preferred Qualifications

  • Bachelor’s degree in Aviation, Business, Management, or related field.

  • Experience in charter, ACMI, or supplemental operations.

  • Background working with unionized workgroups.

  • Familiarity with Eastern Airlines’ history, brand values, and operational model.

  • Advanced knowledge of safety programs, quality systems, or human factors.


Eastern is an Equal opportunity employer