... directed leadership and service-oriented performance * Positive attitude and ability to adapt to ... Inflight Service, travel industry, or hospitality leadership experience highly preferred
... directed leadership and service-oriented performance * Positive attitude and ability to adapt to ... Inflight Service, travel industry, or hospitality leadership experience highly preferred
Director, Connectivity Programs
Brea, CA · On-site
$168.50 - $189.50/hr
... inflight connectivity, satellite communications, avionics, or related aerospace systems * 7+ years of experience in a senior program management or leadership role, with demonstrated success driving ...
Director, Connectivity Programs
Brea, CA · On-site
$168.50 - $189.50/hr
... inflight connectivity, satellite communications, avionics, or related aerospace systems * 7+ years of experience in a senior program management or leadership role, with demonstrated success driving ...
Sr. Director, Product Management - MRO and Support Services
Irvine, CA · On-site
$247K - $258K/yr
Panasonic Avionics Corporation is the leading provider of inflight entertainment products and is seeking a Sr. Director for Product Management in their Technical Services Business. The role involves ...
Sr. Director, Product Management - MRO and Support Services
Irvine, CA · On-site
$247K - $258K/yr
Panasonic Avionics Corporation is the leading provider of inflight entertainment products and is seeking a Sr. Director for Product Management in their Technical Services Business. The role involves ...
Sr. Director, Product Management - MRO and Support Services
Irvine, CA · On-site
$181K - $303K/yr
Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as ... The Sr Director, Product Line Management for Panasonics Technical Services Business, will focus on ...
Sr. Director, Product Management - MRO and Support Services
Irvine, CA · On-site
$181K - $303K/yr
Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as ... The Sr Director, Product Line Management for Panasonics Technical Services Business, will focus on ...
Dishroom Supervisor
Gardena, CA · On-site
$24 - $28/hr
... inflight food and beverage services that make travelers and crews happy-achieved through our attentive employees. You will have a direct impact on customer satisfaction in this exciting industry!
Quick apply
Dishroom Supervisor
Gardena, CA · On-site
$24 - $28/hr
... inflight food and beverage services that make travelers and crews happy-achieved through our attentive employees. You will have a direct impact on customer satisfaction in this exciting industry!
SAP RAR Solution Architect
Santa Clara, CA · On-site
$73.50 - $96.75/hr
Design the inflight-contract transition and initial-load strategy; define the migration approach ... Direct integration, regression, and UAT testing; lead cutover, go-live, and hypercare, including ...
SAP RAR Solution Architect
Santa Clara, CA · On-site
$73.50 - $96.75/hr
Design the inflight-contract transition and initial-load strategy; define the migration approach ... Direct integration, regression, and UAT testing; lead cutover, go-live, and hypercare, including ...
Ramp Supervisor
Gardena, CA · On-site
$31 - $35/hr
... inflight food and beverage services that make travelers and crews happy achieved through our attentive employees. You will have a direct impact on customer satisfaction in this exciting industry!
Quick apply
Ramp Supervisor
Gardena, CA · On-site
$31 - $35/hr
... inflight food and beverage services that make travelers and crews happy achieved through our attentive employees. You will have a direct impact on customer satisfaction in this exciting industry!
Equipment Supervisor
Gardena, CA · On-site
$24 - $28/hr
As a member of the team, your mission will be to support inflight catering to the world's major airlines out of LAX. You will have a direct impact on customer satisfaction in this exciting industry!
Quick apply
Equipment Supervisor
Gardena, CA · On-site
$24 - $28/hr
As a member of the team, your mission will be to support inflight catering to the world's major airlines out of LAX. You will have a direct impact on customer satisfaction in this exciting industry!
Review existing agent architectures, provide technical guidance on inflight designs, and shape how ... your direct involvement. You have a healthy bias to action -- you bring solutions, not just ...
Review existing agent architectures, provide technical guidance on inflight designs, and shape how ... your direct involvement. You have a healthy bias to action -- you bring solutions, not just ...
Project Coordinator I
San Diego, CA · On-site
$70K - $100K/yr
Coordinates project under the direct supervision of a Program, Project or Functional Manager ... Monitors inflight procurement requests until goods receipt is complete. Qualifications * B.S. in ...
Project Coordinator I
San Diego, CA · On-site
$70K - $100K/yr
Coordinates project under the direct supervision of a Program, Project or Functional Manager ... Monitors inflight procurement requests until goods receipt is complete. Qualifications * B.S. in ...
Research Flight Test Engineer - SME
Edwards, CA · On-site
$170K - $220K/yr
... Variable Inflight Simulator Test Aircraft (VISTA), but other TPS aircraft as required. Duty ... Test Execution - Conductor/Director duties * Responsible for test planning (test plans and safety ...
Research Flight Test Engineer - SME
Edwards, CA · On-site
$170K - $220K/yr
... Variable Inflight Simulator Test Aircraft (VISTA), but other TPS aircraft as required. Duty ... Test Execution - Conductor/Director duties * Responsible for test planning (test plans and safety ...
Project Coordinator I
San Diego, CA · Hybrid
$70K - $100K/yr
Coordinates project under the direct supervision of a Program, Project or Functional Manager ... Monitors inflight procurement requests until goods receipt is complete.
Project Coordinator I
San Diego, CA · Hybrid
$70K - $100K/yr
Coordinates project under the direct supervision of a Program, Project or Functional Manager ... Monitors inflight procurement requests until goods receipt is complete.
Operations Administrator
Gardena, CA · On-site
$24 - $25/hr
... inflight food and beverage services that make travelers and crews happy-achieved through our attentive employees. You will have a direct impact on customer satisfaction in this exciting industry!
Quick apply
Operations Administrator
Gardena, CA · On-site
$24 - $25/hr
... inflight food and beverage services that make travelers and crews happy-achieved through our attentive employees. You will have a direct impact on customer satisfaction in this exciting industry!
Manager, Engineering
Irvine, CA · On-site
Panasonic Avionics Corporation is a leader in delivering inflight entertainment products. The ... appraise direct staff. • Anticipates financial needs, quantifies budget to support project ...
Manager, Engineering
Irvine, CA · On-site
Panasonic Avionics Corporation is a leader in delivering inflight entertainment products. The ... appraise direct staff. • Anticipates financial needs, quantifies budget to support project ...
Quoting Engineer
Fountain Valley, CA · On-site
$95K - $110K/yr
... devices, weapon systems, inflight entertainment, power systems, and countless commercial ... Experience working in a direct manufacturing environment * ERP / MRP system experience
Quick apply
Quoting Engineer
Fountain Valley, CA · On-site
$95K - $110K/yr
... devices, weapon systems, inflight entertainment, power systems, and countless commercial ... Experience working in a direct manufacturing environment * ERP / MRP system experience
Account Manager
Fountain Valley, CA · On-site
$70K - $90K/yr
... devices, weapon systems, inflight entertainment, power systems, and countless commercial ... Success in this role requires direct involvement in customer communication, production coordination ...
Quick apply
Account Manager
Fountain Valley, CA · On-site
$70K - $90K/yr
... devices, weapon systems, inflight entertainment, power systems, and countless commercial ... Success in this role requires direct involvement in customer communication, production coordination ...
Product Manager III - Hybrid
Irvine, CA · On-site
$138K - $232K/yr
Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as ... without direct authority. * Maintain accountability for product outcomes and build effective ...
Product Manager III - Hybrid
Irvine, CA · On-site
$138K - $232K/yr
Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as ... without direct authority. * Maintain accountability for product outcomes and build effective ...
Manager, Engineering
Irvine, CA · On-site
$133K - $223K/yr
Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as ... Management * Hire, train, develop and appraise direct staff. * Anticipates financial needs ...
Manager, Engineering
Irvine, CA · On-site
$133K - $223K/yr
Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as ... Management * Hire, train, develop and appraise direct staff. * Anticipates financial needs ...
Senior Staff Software Engineer, Managed Platform Services
San Francisco, CA · On-site
$144K - $190K/yr
Provide oversight on existing, inflight, and planned systems. Contribute to technical decisions ... Introduce systems and frameworks that uplevel the entire team without requiring your direct ...
Senior Staff Software Engineer, Managed Platform Services
San Francisco, CA · On-site
$144K - $190K/yr
Provide oversight on existing, inflight, and planned systems. Contribute to technical decisions ... Introduce systems and frameworks that uplevel the entire team without requiring your direct ...
Aerospace Engineer, AST, Research Pilot (Direct Hire)
Edwards, CA · On-site +1
$161K - $197K/yr
Inflight experience executing flight test techniques for performance and flying qualities testing; * Performing Pilot in command experience in transport or bomber type aircraft; * Performing flight ...
Aerospace Engineer, AST, Research Pilot (Direct Hire)
Edwards, CA · On-site +1
$161K - $197K/yr
Inflight experience executing flight test techniques for performance and flying qualities testing; * Performing Pilot in command experience in transport or bomber type aircraft; * Performing flight ...
Inflight Director information
See California salary details
$24.5K - $37.7K
19% of jobs
$41K is the 25th percentile. Wages below this are outliers.
$37.7K - $50.9K
24% of jobs
The median wage is $63.2K / yr.
$50.9K - $64.1K
7% of jobs
$64.1K - $77.4K
11% of jobs
$89K is the 75th percentile. Wages above this are outliers.
$77.4K - $90.6K
16% of jobs
$90.6K - $103.8K
6% of jobs
$103.8K - $117K
4% of jobs
$117K - $130.2K
4% of jobs
$130.2K - $143.5K
3% of jobs
$143.5K - $156.7K
3% of jobs
$156.7K - $169.9K
2% of jobs
$24.5K
$77.2K
$169.9K
How much do inflight director jobs pay per year?
What are the key skills and qualifications needed to thrive as an inflight director?
To thrive as an Inflight Director, you need extensive experience in airline operations, emergency procedures, and hospitality management, often supported by advanced training in aviation and relevant certifications such as a Cabin Crew Attestation. Familiarity with airline management systems, safety protocols, and crew scheduling tools is typically required. Exceptional leadership, conflict resolution, and customer service skills set candidates apart in this role. These capabilities are crucial for ensuring passenger safety, regulatory compliance, and a smooth, high-quality inflight experience for both crew and guests.
What is an inflight director's job?
What does an inflight director do?
An Inflight Director oversees all aspects of an airline's in-flight services, ensuring a high standard of safety, service, and compliance with regulations. They manage cabin crew operations, develop training programs, and implement policies to enhance passenger experience. Additionally, they coordinate with other airline departments to maintain operational efficiency and handle any in-flight service challenges.
How to become an inflight director?
What are some of the most common challenges faced by inflight directors, and how are they addressed on the job?
Inflight Directors often encounter challenges such as managing diverse cabin crews, handling in-the-moment customer service issues, and ensuring strict adherence to safety regulations while in-flight. These professionals are trained to respond calmly and decisively to unexpected situations, such as medical emergencies, disruptive passengers, or schedule disruptions, by drawing on established airline protocols and their leadership experience. Teamwork and clear communication with both cabin crew and the flight deck are fundamental in overcoming these challenges. Ongoing training and strong support from ground-based operational teams also help Inflight Directors stay prepared and effective in their roles.
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Full-time
Posted 9 days ago
United Airlines rating
7.9
Based on 341 frontline employees who took The Breakroom Quiz
7th of 26 rated airlines
Job description
Why Inflight Services?
Our customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation.
Reports to the Operations Manager and supports the Base Leader as required for all organizational goals within the Inflight division. Coordinates the implementation of safety policies and procedures, securing relationships and support from other organizations / divisions as necessary to support objectives.
Specific emphasis is on providing local management with information and practices that enable a reduction of operational disruptions and increase in Net Promotor scores. Ensures consistent implementation of standard safety and Inflight objectives. Work with station(s) to determine root cause of operational disruptions, aircraft damage incidents and share lessons learned. Work with Inflight Management to ensure adherence to regulatory practices and PSA briefing items. Work with other divisions (Flight operations, Airport operations, Safety) to resolve cross-departmental issues. Coordinate the implementation of consistent Inflight Operation functions across all base
Job overview and responsibilities
- Provides support to the Operations Managers in supervising all areas of the operation within an area of United's airport operation (multiple gates), communicating with internal stakeholders, and supporting United's core4 values through critical decision-making
- Identify and address flight-level issues/exceptions related to Inflight, PSA, baggage processes, customer boarding, net promotor scores, catering, and general FA concerns
- Identify irregularities such as IFDM alerts, ATC/WX issues, medical emergencies, major/minor flight alerts, and staffing issues and work with the SOC and scheduling to resolve
- Coordinate, communicate, and partner with team members across United's operation via phone, radio, and messaging services to escalate and resolve critical issues
- Work with all stakeholders to ensure Inflight priorities and initiatives are maintained
- Document notable issues with operational performance as required
- Identify changes required to improve future operational performance
- Develop and support standard work and continuous improvement processes with team of Inflight Operations supervisors
- Mentor, promote and develop colleagues, to grow professionally and strengthen the overall Inflight team
Qualifications
What's needed to succeed (Minimum Qualifications):
- High School Diploma, GED or education equivalent
- Required to attend United's flight attendant training to earn FAA certification if not currently flight qualified
- 2-3 years' previous inflight supervisory experience or equivalent work experience
- 2-3 years' experience leading and influencing a team with solid conflict resolution and decision-making capability
- Effective time management, presentation, and organizational skills
- Proven track record in roles requiring strategic planning, continuous improvement, analytical problem-solving, goal-directed leadership and service-oriented performance
- Positive attitude and ability to adapt to constantly changing work environment
- Proven ability to work independently and with other team members across the organization in creating a collaborative work environment
- Strong verbal and written communications skills
- Intermediate skills with Microsoft Office programs
- Must be legally authorized to work in the United States for any employer without sponsorship
- Successful completion of interview required to meet job qualification
- Reliable, punctual attendance is an essential function of the position
What will help you propel from the pack (Preferred Qualifications):
- Bachelor's degree and/or related field experience in an airline operational environment
- Inflight Service, travel industry, or hospitality leadership experience highly preferred
- Knowledge of operations, management, and logistics principles
- Knowledge of the flight attendant contract and experience managing a unionized workforce
What United Airlines employees say
Pay
Benefits
Hours and flexibility
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Get the full story on Breakroom
About United Airlines
Sourced by ZipRecruiter
United Airlines is embarking on an exciting journey to become the best airline in aviation history. Our purpose, "Connecting People, Uniting the World," extends beyond transportation, emphasizing our commitment to uplift and create opportunities in the places we serve. With a global presence and diverse workforce, we value inclusivity and are dedicated to hiring tens of thousands of individuals across various roles. Our comprehensive benefits package, including perks like space available travel, parental leave, and 401k, aims to support your well-being and growth.
Industry
Aviation
Company size
10,000+ Employees
Headquarters location
Chicago, IL, US
Year founded
1926