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Inflight Service Manager Jobs in Pennsylvania (NOW HIRING)

PSA Airlines

Flight Attendant

Philadelphia, PA

In servicing customers in a professional manner and in accordance with company objectives and ... In absence, responsibilities delegated to Manager of Inflight Operations. Authorities: None ...

Hanchey

Cyber Security Senior Risk Advisor

Philadelphia, PA · On-site

$100K - $130K/yr

Provideassistance in managing existing partners that support the entire suite ofcyber services ... Ongoingdevelopment and support for inflight projects that support cyber servicesfor policyholders ...

All JobsInflight Service JobsInflight Service Manager JobsInflight Service Manager Jobs in Pennsylvania

Inflight Service Manager information

See Pennsylvania salary details

$33.1K

$70.1K

$118.8K

How much do inflight service manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for inflight service manager in Pennsylvania is $70,139.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,100.00 and $80,700.00 per year, depending on experience, location, and employer.

What is an inflight service manager?

Inflight Service Managers are airline professionals responsible for overseeing the cabin crew and ensuring that passengers receive high-quality service during flights. They supervise safety procedures, handle customer concerns, and coordinate with the flight deck to maintain smooth operations. Their role also includes training cabin crew, enforcing company policies, and managing any in-flight emergencies or unusual situations. Ultimately, they ensure a safe, comfortable, and enjoyable experience for all passengers.

How does an inflight service manager typically collaborate with cabin crew to ensure exceptional passenger experience?

An Inflight Service Manager works closely with the cabin crew by providing leadership, setting clear expectations, and offering guidance during flights. They conduct pre-flight briefings to discuss service standards, safety protocols, and any special requirements for passengers. During the flight, they monitor service delivery, address any issues that arise, and support crew members in managing customer concerns. Their collaborative approach helps create a positive team environment, ensuring passengers receive high-quality service throughout their journey.

What are the key skills and qualifications needed to thrive as an inflight service manager, and why are they important?

To thrive as an Inflight Service Manager, you need strong leadership, customer service expertise, and thorough knowledge of airline safety and service protocols, typically supported by previous cabin crew experience and formal training. Familiarity with inflight management systems, safety equipment, and airline operations software is essential. Exceptional communication, conflict resolution, and decision-making skills help you lead teams and handle passenger concerns effectively. These skills and qualities are crucial for ensuring a safe, pleasant flight experience and maintaining operational efficiency at high altitudes.

What is the difference between Inflight Service Manager vs Flight Attendant?

AspectInflight Service ManagerFlight Attendant
CredentialsCustomer service experience, management skills, sometimes hospitality certificationsHigh school diploma, customer service skills, safety training
Work EnvironmentLeads cabin crew, manages inflight services, oversees customer experienceProvides passenger service, safety demonstrations, and comfort during flights
Employer & Industry UsageAirlines, primarily in managerial roles overseeing inflight operationsAirlines, front-line customer service roles

The Inflight Service Manager focuses on managing the inflight service team and ensuring quality standards, while the Flight Attendant provides direct passenger service and safety. Both roles are essential in the airline industry but differ in responsibilities and seniority level.

How to become an inflight service manager?

To become an inflight service manager, candidates typically need a high school diploma or equivalent, with many employers preferring a bachelor's degree in hospitality, business, or related fields. Relevant experience in customer service or flight attendant roles is often required, along with strong leadership, communication, and problem-solving skills. Certifications such as first aid or safety training can be beneficial, and knowledge of airline operations and regulations is important for career advancement.

What is the qualification for inflight service manager?

Inflight Service Managers typically require a high school diploma or equivalent, with many employers preferring a bachelor's degree in hospitality, business, or related fields. Prior experience in customer service or airline operations is often necessary, along with strong communication, leadership, and problem-solving skills. Certification in first aid or safety procedures can also be beneficial.

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For Inflight Service Manager jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Inflight Service Manager jobs in Pennsylvania look for?

The top searched job categories for Inflight Service Manager jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Inflight Service Manager jobs?

Cities in Pennsylvania with the most Inflight Service Manager job openings:

Inflight Service Manager jobs near you

Infrastructure/Environment Lead

E*Pro, Inc.

Philadelphia, PA • On-site

Full-time

Re-posted 19 days ago

Job description

Company Description

E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website: www.eprocorp.com

We have been retained for providing recruiting assistance, for Direct hires, by one of the world-leading information technology consulting, services, and business process outsourcing organization that envisioned and pioneered the adoption of the flexible global business practices that today enable companies to operate more efficiently and produce more value.

E* Pro, Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to gender, race, color, religion, sex, national origin, veteran or disability status

Job Description

Skills:
Experience in managing Infrastructure build out activities for different networks - Physical, virtual, Private Cloud, AWS
Manage End to end environment delivery aspect including various Technology components - Jboss, WAS, Webseal, IIS, Windows, Datastage, Mainframe
Experience in Managing environment requests, prioritization, and environment allocation across multiple competing efforts
Experience with code deployment process management across various environments
Experience working in a collaborative environment with various stakeholders: Project managers, Technical developers, Infrastructure engineers, Vendors
Experience of running the Scrum calls in Agile methodology (preferably with Rally tool)


Responsibilities
Understand the Release Management, Change Management, Infrastructure processes
Understand the Group application landscape and setup of same in each environments (DEV, QA, UAT, PROD)
Environment reservations and planning by tracking of different initiatives inflight by understanding their needs
Manage plan to build out new infrastructure / environments depending on the need.
Working with different stakeholders to resolve the environment dependencies
Identify and Maintain the infrastructure gaps between different environment, for the same solution, and plan for bridging the gap
Communication with different stakeholders on environment outage. Assessing the impact and coming up with Mitigation plan working with various stakeholders avoiding impact to project releases.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply