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Inflight Service Manager Jobs in Indiana (NOW HIRING)

Performs inflight sales and promotional duties as assigned. * Assists other Customer Service staff ... Able to effectively present information to and respond to questions from management, crew ...

Inflight Service Manager information

See Indiana salary details

$31.4K

$66.6K

$112.8K

How much do inflight service manager jobs pay per year?

As of Jul 12, 2026, the average yearly pay for inflight service manager in Indiana is $66,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $76,600.00 per year, depending on experience, location, and employer.

What is an inflight service manager?

An inflight service manager oversees the delivery of customer service on commercial flights, ensuring passenger comfort, safety, and satisfaction. They coordinate cabin crew, manage service procedures, and handle passenger issues, often requiring strong leadership, communication skills, and knowledge of airline policies.

How does an Inflight Service Manager typically collaborate with cabin crew to ensure exceptional passenger experience?

An Inflight Service Manager works closely with the cabin crew by providing leadership, setting clear expectations, and offering guidance during flights. They conduct pre-flight briefings to discuss service standards, safety protocols, and any special requirements for passengers. During the flight, they monitor service delivery, address any issues that arise, and support crew members in managing customer concerns. Their collaborative approach helps create a positive team environment, ensuring passengers receive high-quality service throughout their journey.

What is the role of an inflight manager?

An inflight service manager oversees the delivery of passenger services on an aircraft, ensuring safety, comfort, and customer satisfaction. They coordinate cabin crew, handle passenger issues, and ensure compliance with airline policies and safety regulations. Strong leadership, communication skills, and knowledge of safety procedures are essential for this role.

What are the key skills and qualifications needed to thrive as an Inflight Service Manager, and why are they important?

To thrive as an Inflight Service Manager, you need strong leadership, customer service expertise, and thorough knowledge of airline safety and service protocols, typically supported by previous cabin crew experience and formal training. Familiarity with inflight management systems, safety equipment, and airline operations software is essential. Exceptional communication, conflict resolution, and decision-making skills help you lead teams and handle passenger concerns effectively. These skills and qualities are crucial for ensuring a safe, pleasant flight experience and maintaining operational efficiency at high altitudes.

What is the highest paid position at an airport?

At airports, the highest paid positions are typically executive roles such as airport directors or chief executives, followed by senior management roles like operations or security directors. These positions require extensive experience, leadership skills, and often advanced certifications, and they oversee the entire airport's operations and strategic planning.

What is the difference between Inflight Service Manager vs Flight Attendant?

AspectInflight Service ManagerFlight Attendant
CredentialsCustomer service experience, management skills, sometimes hospitality certificationsHigh school diploma, customer service skills, safety training
Work EnvironmentLeads cabin crew, manages inflight services, oversees customer experienceProvides passenger service, safety demonstrations, and comfort during flights
Employer & Industry UsageAirlines, primarily in managerial roles overseeing inflight operationsAirlines, front-line customer service roles

The Inflight Service Manager focuses on managing the inflight service team and ensuring quality standards, while the Flight Attendant provides direct passenger service and safety. Both roles are essential in the airline industry but differ in responsibilities and seniority level.

How to become an inflight manager?

To become an inflight service manager, candidates typically need prior experience as a flight attendant or in airline customer service, along with strong leadership and communication skills. A relevant high school diploma or equivalent is required, and some employers prefer post-secondary education or specialized training. Certifications in safety and first aid can also enhance prospects in this role.

What are Inflight Service Managers?

Inflight Service Managers are airline professionals responsible for overseeing the cabin crew and ensuring that passengers receive high-quality service during flights. They supervise safety procedures, handle customer concerns, and coordinate with the flight deck to maintain smooth operations. Their role also includes training cabin crew, enforcing company policies, and managing any in-flight emergencies or unusual situations. Ultimately, they ensure a safe, comfortable, and enjoyable experience for all passengers.
What are popular job titles related to Inflight Service Manager jobs in Indiana? For Inflight Service Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Inflight Service Manager jobs in Indiana look for? The top searched job categories for Inflight Service Manager jobs in Indiana are:
What cities in Indiana are hiring for Inflight Service Manager jobs? Cities in Indiana with the most Inflight Service Manager job openings:
Inflight Training Coordinator

Inflight Training Coordinator

Republic Airways

Indianapolis, IN • On-site

Full-time

Posted 23 days ago


Republic Airways rating

7.2

Company rating: 7.2 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

13th of 26 rated airlines


Job description

Job Category:
Inflight
Inflight Training Coordinator
POSITION PURPOSE
Assists the Manager of Inflight Training on the daily logistical requirements of the Training Department.
ESSENTIAL DUTIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
  • Assists with Learning Management System enrollment and tracking.
  • Inputs and maintains training records for all flight attendant qualified individuals
  • Coordinates training plans and logistics for flight attendants returning from a leave of absence.
  • Ensures the accuracy of various reports regarding crewmember qualifications while auditing updates and currency throughout every month.
  • Aids with required audits.
  • Gathers and submits applicable payroll each month.
  • Electronically files paper records.
  • Schedules classroom space and orders department supplies as needed.
  • Trains all-new Inflight Training Assistants.
  • Provides excellent and timely customer service to the inflight group.
  • Assists with Training Managers on additional projects and performs other duties as assigned or required.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job.
EDUCATION and/or EXPERIENCE
4-year degree or equivalent work experience
Well above average computer skills are required, especially with Microsoft Excel.
PREFERRED EDUCATION and/or EXPERIENCE
Sabre Crew Qualifier and Crew Trac experience
Knowledge of airline operations and federal regulations governing training records.
Data analysis knowledge
Knowledge of Codes of Federal Regulations governing training records.
Advanced computer skills using Microsoft Office applications.
Must be detailed oriented with a strong ability to multi-task and prioritize multiple tasks.
Ability to work with all levels of management and labor representatives.
LANGUAGE SKILLS
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization.
REASONING/PROBLEM-SOLVING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
DECISION MAKING
Makes daily decisions and determines best methods to solve problems by referring to labor contract language, precedents, and policies. The impact of decisions is moderately high.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Able to move about the work environment.
Frequently required to stand, walk, sit, type, talk, and hear.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
Typically not exposed to extreme environmental conditions.
Able to work weekend shifts.
TRAVEL REQUIREMENTS
Local travel between Headquarters and Training Center
Equal Opportunity Employer, Disability and Veteran Accommodations
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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