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Inflight Service Manager Jobs in Indiana (NOW HIRING)

Republic Airways

Flight Attendant

Indianapolis, IN · On-site

Performs inflight sales and promotional duties as assigned. * Assists other Customer Service staff ... Able to effectively present information to and respond to questions from management, crew ...

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Inflight Service Manager information

See Indiana salary details

$31.4K

$66.6K

$112.8K

How much do inflight service manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for inflight service manager in Indiana is $66,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,500.00 and $76,600.00 per year, depending on experience, location, and employer.

What is an inflight service manager?

Inflight Service Managers are airline professionals responsible for overseeing the cabin crew and ensuring that passengers receive high-quality service during flights. They supervise safety procedures, handle customer concerns, and coordinate with the flight deck to maintain smooth operations. Their role also includes training cabin crew, enforcing company policies, and managing any in-flight emergencies or unusual situations. Ultimately, they ensure a safe, comfortable, and enjoyable experience for all passengers.

How does an inflight service manager typically collaborate with cabin crew to ensure exceptional passenger experience?

An Inflight Service Manager works closely with the cabin crew by providing leadership, setting clear expectations, and offering guidance during flights. They conduct pre-flight briefings to discuss service standards, safety protocols, and any special requirements for passengers. During the flight, they monitor service delivery, address any issues that arise, and support crew members in managing customer concerns. Their collaborative approach helps create a positive team environment, ensuring passengers receive high-quality service throughout their journey.

What are the key skills and qualifications needed to thrive as an inflight service manager, and why are they important?

To thrive as an Inflight Service Manager, you need strong leadership, customer service expertise, and thorough knowledge of airline safety and service protocols, typically supported by previous cabin crew experience and formal training. Familiarity with inflight management systems, safety equipment, and airline operations software is essential. Exceptional communication, conflict resolution, and decision-making skills help you lead teams and handle passenger concerns effectively. These skills and qualities are crucial for ensuring a safe, pleasant flight experience and maintaining operational efficiency at high altitudes.

What is the difference between Inflight Service Manager vs Flight Attendant?

AspectInflight Service ManagerFlight Attendant
CredentialsCustomer service experience, management skills, sometimes hospitality certificationsHigh school diploma, customer service skills, safety training
Work EnvironmentLeads cabin crew, manages inflight services, oversees customer experienceProvides passenger service, safety demonstrations, and comfort during flights
Employer & Industry UsageAirlines, primarily in managerial roles overseeing inflight operationsAirlines, front-line customer service roles

The Inflight Service Manager focuses on managing the inflight service team and ensuring quality standards, while the Flight Attendant provides direct passenger service and safety. Both roles are essential in the airline industry but differ in responsibilities and seniority level.

How to become an inflight service manager?

To become an inflight service manager, candidates typically need a high school diploma or equivalent, with many employers preferring a bachelor's degree in hospitality, business, or related fields. Relevant experience in customer service or flight attendant roles is often required, along with strong leadership, communication, and problem-solving skills. Certifications such as first aid or safety training can be beneficial, and knowledge of airline operations and regulations is important for career advancement.

What is the qualification for inflight service manager?

Inflight Service Managers typically require a high school diploma or equivalent, with many employers preferring a bachelor's degree in hospitality, business, or related fields. Prior experience in customer service or airline operations is often necessary, along with strong communication, leadership, and problem-solving skills. Certification in first aid or safety procedures can also be beneficial.

What are popular job titles related to Inflight Service Manager jobs in Indiana?

For Inflight Service Manager jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Inflight Service Manager jobs in Indiana look for?

The top searched job categories for Inflight Service Manager jobs in Indiana are:

What cities in Indiana are hiring for Inflight Service Manager jobs?

Cities in Indiana with the most Inflight Service Manager job openings:

Inflight Service Manager jobs near you
Infographic showing various Inflight Service Manager job openings in Indiana as of July 2026, with employment types broken down into 1% Locum Tenens, 14% Internship, 20% Full Time, 4% Part Time, 59% Nights, and 2% Summer. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $66,581 per year, or $32 per hour.

Flight Attendant

Indianapolis, IN • On-site

Republic Airways
Aviation • 5 - 10K employees

7.1

Company rating: 7.1 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

14th of 26 rated airlines

People enjoy working here

Good employer

Recommended by parents

Learn more about Republic Airwaysexternal

Full-time

Re-posted 27 days ago

Job description

Job Category:
Flight Attendant
POSITION PURPOSE
Ensures the safety and comfort of passengers in accordance with FAA and Inflight guidelines.
ESSENTIAL DUTIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions.
  • Performs all regulatory and assigned cabin duties with constant attention to guests while providing a safe and comfortable onboard experience.
  • Maintains thorough knowledge of all emergency procedures and the use of all emergency equipment on board the aircraft; operates all emergency exits and aircraft equipment using all the necessary movements and force up to and including 70 pounds.
  • Provides food and beverages to passengers, which requires pushing and pulling moveable carts weighing in excess of 250 pounds.
  • Assists passengers in stowing carry-on baggage weighing up to and including 35 pounds.
  • Maintains a neat and orderly cabin environment.
  • Contributes to a reliable and on-time operation by working with other crewmembers to meet all report times, departure times, and minimum turn times.
  • Performs inflight sales and promotional duties as assigned.
  • Assists other Customer Service staff as needed with passenger handling or other duties.
  • Maintains reliable and prompt attendance according to Company policies and procedures.
  • Presents a professional image, both in conduct and in appearance, including adherence to the Company uniform dress code.
  • Complies with associate Rules of Conduct as outlined in all applicable manuals.
  • Maintains currency of Inflight guides and manuals.
  • Fosters the Company's core values and culture throughout the work environment.
  • Performs additional duties as assigned or required.

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job.
EDUCATION and/or EXPERIENCE
  • High school diploma or GED, with at least two years of customer service experience.
  • Must be 20 years of age by the date of the first interview.

PREFERRED EDUCATION and/or EXPERIENCE
  • Additional years of customer service experience, preferably in an aviation environment.
  • Previous Flight Attendant experience.

OTHER REQUIREMENTS
  • Possess polished interpersonal skills with a positive attitude and a customer-oriented mindset.
  • Must be willing to serve alcoholic beverages.
  • Must be able and willing to serve and handle peanuts, meals containing shellfish/seafood, beef and pork.
  • Able to work with animals and around other allergens and products.
  • Pursuant to Republic's Flight Attendant Style Guide, i.e. Dress Code, tattoos are NOT permitted on the head, face, neck (including behind the ear), chest, hands, or fingers. Visible tattoos are permitted on the arms, wrist, legs, ankles, and feet if less than 2" x 3.25"; otherwise, they must be fully covered by a listed, approved tattoo coverage method.
  • Must have a wingspan of approximately 55 inches or greater to reach and safely operate all necessary equipment on the aircraft.
  • For safety reasons must have the ability to sit in the Flight Attendant jump seat with seatbelt and shoulder harness fastened without extender or other modification that may harm the integrity of the harness. For reference purposes only: The lap belt measurement is 50 inches when fastened and the shoulder harness measurement is 40 inches when fastened.
  • Must not have multiple piercings visible while in uniform.

LANGUAGE SKILLS
  • Ability to read, analyze and interpret technical procedures and governmental regulations.
  • Able to effectively present information to and respond to questions from management, crew, passengers and the general public.
  • Able to speak and be understood in English, including shouted verbal commands during
    emergency situations.

REASONING/PROBLEM SOLVING ABILITY
  • Must be willing to work in a time-sensitive environment and effectively handle stress that is associated with meeting deadlines and managing unexpected change.
  • Capable of interpreting a variety of and multiple instructions furnished in written, oral, diagram, or schedule form.
  • Must be able to remain calm, think and react quickly in all types of emergency situations including but not limited to: medical emergencies, aircraft decompression, emergency evacuations, fires, security threats, passenger disturbances, turbulence, etc.

DECISION MAKING
  • Makes day to day decisions used to support the operation. Decisions often require some thought and are somewhat structured.
  • Able to process information quickly and react in a positive manner during unexpected and/or serious situations.
  • Capable of controlling personal and emotional responses and acting appropriately under high levels of stress.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
  • Must possess the physical strength to reach and operate all emergency equipment and exits using necessary movements and force up to and including 70 pounds.
  • Capable of lifting objects above shoulders up to and including 35 pounds.
  • Able to push and pull moveable carts weighing in excess of 250 pounds.
  • Able to walk and stand for extended periods, sometimes with aircraft turbulence.
  • Must be able to stoop, crouch, squat, climb and kneel.
  • Able to see clearly at 20 feet or more with corrective lenses or contacts.
  • Able to clearly hear verbal communications in person and over airplane communication systems with ambient aircraft and passenger noise.
  • Must be able to sit in assigned jump seat with seatbelt and shoulder harness fastened without any modifications.
  • Must be able to move about aircraft and perform all required functions freely, effectively and quickly in confined environment.
  • Able to work extended duty periods on sequential days.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
  • Able and willing to work in a culturally diverse atmosphere and professionally interact with passengers and crew under stressful conditions.
  • The ability to accommodate customers' special needs/disabilities.
  • Willing and able to work for extended periods of time as well as a varied schedule, including early mornings, nights, overnights and weekends.

TRAVEL REQUIREMENTS
Travel up to 100% of the time, including nights, weekends, holidays and overnight. Willing to relocate based on the Company's operational needs.
IND123
Equal Opportunity Employer, Disability and Veteran Accommodations
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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