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Inbound Customer Service Representative Jobs in Utah

Cafe Rio

Inbound To Go

West Valley City, UT · On-site +1

$13/hr

  • Medical

... To-Go call center representatives at our Call Center, with potential work-from-home options ... Great customer service and phone skills will lead you to success in this role. Benefits: * Pay ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$16.50/hr

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$15 - $20.50/hr

Customer Service Representative Intro Customer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Graybar

Customer Service Representative

Salt Lake City, UT · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Representative As a Customer Service Representative, you will serve as a key ... Take an active role in selling Graybar goods and services on inbound calls * Provide support on ...

Xyngular

Customer Service Representative

Lehi, UT · On-site

$16.50/hr

Customer Service RepresentativeIntroCustomer Service Representatives are the voice of Xyngular. Instead of the typical call center, our Customer Service Representatives "eat sunshine for breakfast ...

Amerivet Services LLC

Customer Service Representative

Saint George, UT · On-site

$15 - $20.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client ...

Just Right Air

Customer Service Representative

Sandy, UT

$15.25 - $20.75/hr

  • Medical

  • Retirement

  • PTO

The Customer Service Representative (CSR), will act as a liaison, provide product/service information, and resolve any emerging problems with accuracy and efficiency that our customer accounts might ...

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All JobsInbound Customer Service Representative JobsInbound Customer Service Representative Jobs in Utah

Inbound Customer Service Representative information

See Utah salary details

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How much do inbound customer service representative jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for inbound customer service representative in Utah is $15.08, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $16.63 per hour, depending on experience, location, and employer.

What is an inbound customer service representative?

Inbound Customer Service Representatives are professionals who handle incoming calls, emails, or chats from customers seeking assistance with products, services, or account information. They provide support by answering questions, resolving issues, processing orders, and ensuring customer satisfaction. These representatives often work in call centers or support departments and require strong communication, problem-solving, and computer skills. Their primary goal is to assist customers efficiently and maintain a positive company image.

What is the difference between Inbound Customer Service Representative vs Customer Support Specialist?

AspectInbound Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; sometimes post-secondary educationHigh school diploma; certifications vary
Work EnvironmentCall centers, remote, or office settingsCall centers, online chat, or remote roles
Employer & IndustryRetail, telecom, tech companiesSoftware, e-commerce, tech services
Search & Comparison IntentCustomer service, inbound calls, support rolesTechnical support, troubleshooting, customer care

Both roles focus on assisting customers, but Inbound Customer Service Representatives primarily handle incoming calls for general inquiries or support, while Customer Support Specialists often deal with technical issues or specialized product questions. The roles overlap in skills and work environments, but their focus areas differ slightly based on industry and customer needs.

What are some common challenges faced by inbound customer service representatives, and how can they be managed?

Inbound Customer Service Representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and maintaining product or service knowledge. Successfully managing these challenges involves developing strong communication and problem-solving skills, as well as utilizing available resources like internal knowledge bases and team support. Many organizations also provide ongoing training and encourage teamwork, so representatives can share best practices and support each other through demanding situations.

What are the key skills and qualifications needed to thrive as an inbound customer service representative?

To thrive as an Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and ticketing platforms is important. Patience, active listening, and a positive attitude help you stand out when handling diverse customer concerns. These skills ensure efficient resolution of customer issues, maintain satisfaction, and contribute to the company's reputation.
More about Inbound Customer Service Representative jobs

What are the most commonly searched types of Inbound Customer Service Representative jobs in Utah?

The most popular types of Inbound Customer Service Representative jobs in Utah are:

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For Inbound Customer Service Representative jobs in Utah, the most frequently searched job titles are:

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The top searched job categories for Inbound Customer Service Representative jobs in Utah are:

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Cities in Utah with the most Inbound Customer Service Representative job openings:

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Inbound Customer Service Representative jobs near you
Infographic showing various Inbound Customer Service Representative job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,373 per year, or $15.1 per hour.

Inbound To Go

Cafe Rio

West Valley City, UT • On-site, Remote

$13/hr

Full-time

Medical

Re-posted 8 days ago

Cafe Rio rating

5.3

Company rating: 5.3 out of 10

Based on 61 frontline employees who took The Breakroom Quiz

48th of 106 rated fast food restaurants

Job description

Starts at $13 per hour

Cafe Rio is now hiring part-time and full-time Inbound To-Go call center representatives at our Call Center, with potential work-from-home options available! We are looking for energetic, friendly people who thrive in a fast-paced environment to join our team – if you think you have what it takes, apply now!

As a member of our elite team, you will be primarily responsible for answering calls from customers looking to place phone in To-Go orders. Great customer service and phone skills will lead you to success in this role.

Benefits:

  • Pay starts at $13 per hour
  • Work-from-home options available
  • Health benefits for full-time positions
  • Free meals while on shift
  • Fun and casual work environment
  • Opportunities for growth
  • And More!

What We’re Looking For:

  • Ability to work variety of shifts. Part-time and Full-time available!
  • Self-motivated
  • Communicates well with Management and Coworkers
  • Works well under pressure; leverages strong time management skills to work in a fast paced environment
  • Experience in a call center environment is a plus
  • Basic computer skills
  • Customer service oriented with strong listening skills and attention to detail


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What Cafe Rio employees say

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Benefits

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About Cafe Rio

Sourced by ZipRecruiter

The year was 1997. The place, a little town in southern Utah called St. George. A lovely couple named Steve and Patricia Stanley started a restaurant called Cafe Rio Mexican Grill. Cafe Rio served authentic dishes derived from inspired recipes and traditional cooking of Northern Mexico’s Rio Grande region, Southern Texas, and New Mexico. Central to every bite was the belief that every ingredient must be fresh and made fresh to order. And you know what? People loved it. They couldn’t get enough of it. So much so, that one restaurant became six. In 2004, these six little restaurants caught the attention of a fine gentleman named Bob Nilsen. He purchased Cafe Rio from the Stanleys with the idea of spreading the love of making this fresh Mexican food to everyone in and around Utah and beyond. We’re realizing the dream of spreading the love of Cafe Rio Mexican Grill around Utah and beyond. Check out our locations page to find a Cafe Rio near you.

Industry

Traveler accommodation

Company size

1,001 - 5,000 Employees

Headquarters location

Salt Lake City, UT, US

Year founded

1997

Social media

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