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AFC Home Club

Inbound Sales Representative

Kennesaw, GA · On-site

$80K - $150K/yr

Inbound Sales Representative Job Title: Home Warranty Sales Representative (Full-Time) Company: AFC Home Warranty Location: Marietta, GA / Dallas, TX Job Type: Full-Time | Inside Sales Department:

Nuvia MSO LLC

Inbound Sales Representative

Orem, UT · On-site

$50K/yr

The Inbound Sales Representative's main goal is to schedule and confirm attendance of as many prospective patients as possible for a free, in-office consultation, not to sell the service directly.

All Star Auto Parts

Inbound Sales Agent

Orlando, FL · On-site

$18/hr

Inbound Sales Agent Terrepower is looking for Inbound Sales Customer Service Agents who enjoy a fast-paced environment handling inbound sales and customer service calls. As an Inbound Sales Customer ...

Deepgram

Sales Development Representative, Inbound

Respond quickly to inbound leads from marketing campaigns, website inquiries, content downloads, and product sign-ups, qualifying them and creating sales opportunities * Manage and prioritize a high ...

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How much do inbound jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for inbound in the United States is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an inbound customer service representative?

To thrive as an Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude are crucial soft skills for building rapport and resolving customer issues effectively. These skills ensure efficient handling of customer inquiries, foster customer satisfaction, and contribute to the company's reputation and success.

What are some common challenges faced by inbound customer service representatives, and how can they effectively address them?

Inbound customer service representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and quickly adapting to new products or policies. To address these, effective representatives develop strong communication and problem-solving skills, remain patient under pressure, and utilize available resources such as knowledge bases and team support. Regular training and feedback sessions also help team members stay updated and improve their performance, fostering a positive work environment and better customer experiences.

What is the difference between Inbound vs Outbound Customer Service Representative?

AspectInbound Customer Service RepresentativeOutbound Customer Service Representative
Primary RoleHandles incoming customer inquiries, support, and service requestsContacts customers proactively for sales, follow-ups, or surveys
Work EnvironmentCall centers, support centers, or online chat platformsSales teams, telemarketing, or outreach departments
Common CredentialsCustomer service certifications, communication skillsSales training, communication skills
Employer UsageCustomer support departments across industriesSales and marketing departments in various industries

Inbound Customer Service Representatives primarily handle incoming customer inquiries and support, focusing on resolving issues and providing assistance. Outbound Representatives proactively contact customers for sales, follow-ups, or surveys. While both roles require strong communication skills, inbound roles emphasize support and problem-solving, whereas outbound roles focus on sales and outreach activities.

What is an inbound role?

An inbound role typically involves managing incoming customer inquiries, leads, or requests, often in sales, customer service, or marketing departments. It requires strong communication skills and familiarity with customer relationship management (CRM) tools to effectively respond and nurture relationships. Inbound roles focus on engaging with prospects or clients who initiate contact with the company.
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Infographic showing various Inbound job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 4% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $34,462 per year, or $16.6 per hour.

Inbound Sales Representative

Kennesaw, GA • On-site

AFC Home Club
See more jobs at AFC Home Clubexternal

$80K - $150K/yr

Full-time

Re-posted 25 days ago

Job description

Inbound Sales Representative

Job Title: Home Warranty Sales Representative (Full-Time)
Company: AFC Home Warranty
Location: Marietta, GA / Dallas, TX
Job Type: Full-Time | Inside Sales
Department: Sales
Reports To: Sales Manager
Immediate interviews available for qualified candidates
If you are looking for a real sales opportunity with strong lead flow, earning potential, and long-term growth potential, apply today.

Position Summary:
  • AFC Home Warranty is hiring driven and competitive sales professionals to join our growing team.
  • This is a high-opportunity inbound sales position working with warm-to-hot leads from homeowners actively requesting information about home warranty coverage. No cold calling or self-prospecting required.
  • We are looking for motivated sales professionals who thrive in a performance-based environment and want a real opportunity to earn.

About AFC Home Warranty:
AFC Home Warranty is a nationally recognized provider of comprehensive home protection plans designed to give homeowners peace of mind. As one of the leading providers in the industry, we are committed to delivering quality coverage, responsive service, and real value. We’re growing fast and looking for motivated professionals to grow with us.
Key Responsibilities:
  • Speak with homeowners who requested information about home warranty coverage.
  • Handle inbound calls from interested customers.
  • Explain plan options, pricing, and benefits.
  • Build value and confidently close sales over the phone.
  • Follow up with interested prospects.
  • Work within our CRM and sales platform systems.

What We’re Looking For:
  • Strong communication and phone skills.
  • Phone sales or inside sales experience strongly preferred.
  • Competitive and money-motivated mindset.
  • Ability to overcome objections and close deals.
  • Reliable and coachable team players.

What We Offer:
  • Warm and hot inbound homeowner leads provided daily.
  • High volume inbound lead flow.
  • No cold calling or self-prospecting required.
  • Competitive base pay plus uncapped commission.
  • Weekly and monthly bonus opportunities.
  • Paid training and ongoing support.
  • Established nationwide company with a strong customer base.
  • Growth opportunities within the company.
  • Team-focused and energetic office environment.

Compensation:
  • Top performers can earn $80,000 to $150,000+ annually with base pay plus commission.
  • This is a performance-driven sales environment with strong earning potential for motivated individuals.