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Inbound Jobs in Phoenix, AZ (NOW HIRING)

We are looking for a driven Inbound Sales Representative to be the first point of contact for potential AvaHR customers. You will be responsible for responding to inbound leads, running engaging ...

You'll work exclusively with qualified inbound leads-people who have already reached out because they're actively looking for solutions. Your job is to understand their needs, educate them on their ...

Nuvia Dental Implant Center is rapidly expanding and looking for enthusiastic Inbound Sales Representatives to join our growing sales team. We are a leader in dental implant services, known for our ...

The role of an Inbound Expert can provide you with the: * Knowledge of guest service fundamentals and experience supporting a guest first culture across the store * Experience in retail business ...

The role of an Inbound Expert can provide you with theskills and experience of: * Guest service fundamentals and experience supporting a guest-first culture across the store * Retail business ...

The role of an Inbound Expert can provide you with theskills and experience of: * Guest service fundamentals and experience supporting a guest-first culture across the store * Retail business ...

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The role of an Inbound Expert can provide you with theskills and experience of: * Guest service fundamentals and experience supporting a guest-first culture across the store * Retail business ...

Inbound Chat Sales Representative Apply now Save jobSaved job Your potential has a place here with TTECs award-winning employment experience. As Inbound Chat Sales Representative working onsite in ...

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Inbound information

See Phoenix, AZ salary details

$10

$16

$26

How much do inbound jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for inbound in Phoenix, AZ is $16.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an inbound customer service representative?

To thrive as an Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude are crucial soft skills for building rapport and resolving customer issues effectively. These skills ensure efficient handling of customer inquiries, foster customer satisfaction, and contribute to the company's reputation and success.

What are some common challenges faced by inbound customer service representatives, and how can they effectively address them?

Inbound customer service representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and quickly adapting to new products or policies. To address these, effective representatives develop strong communication and problem-solving skills, remain patient under pressure, and utilize available resources such as knowledge bases and team support. Regular training and feedback sessions also help team members stay updated and improve their performance, fostering a positive work environment and better customer experiences.

What is the difference between Inbound vs Outbound Customer Service Representative?

AspectInbound Customer Service RepresentativeOutbound Customer Service Representative
Primary RoleHandles incoming customer inquiries, support, and service requestsContacts customers proactively for sales, follow-ups, or surveys
Work EnvironmentCall centers, support centers, or online chat platformsSales teams, telemarketing, or outreach departments
Common CredentialsCustomer service certifications, communication skillsSales training, communication skills
Employer UsageCustomer support departments across industriesSales and marketing departments in various industries

Inbound Customer Service Representatives primarily handle incoming customer inquiries and support, focusing on resolving issues and providing assistance. Outbound Representatives proactively contact customers for sales, follow-ups, or surveys. While both roles require strong communication skills, inbound roles emphasize support and problem-solving, whereas outbound roles focus on sales and outreach activities.

What is an inbound role?

An inbound role typically involves managing incoming customer inquiries, leads, or requests, often in sales, customer service, or marketing departments. It requires strong communication skills and familiarity with customer relationship management (CRM) tools to effectively respond and nurture relationships. Inbound roles focus on engaging with prospects or clients who initiate contact with the company.

What are the most commonly searched types of Inbound jobs in Phoenix, AZ?

The most popular types of Inbound jobs in Phoenix, AZ are:

Infographic showing various Inbound job openings in Phoenix, AZ as of August 2026, with employment types broken down into 92% Full Time, 3% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $34,218 per year, or $16.5 per hour.

Inbound Sales Representative

LocalWork

Chandler, AZ โ€ข On-site

Full-time

Posted 29 days ago


Job description

LocalWork is a fast-growing hiring automation software built for small businesses. Our platform helps employers post jobs, attract qualified candidates, and streamline their hiring process — without the complexity or cost of enterprise tools. We are committed to empowering small businesses to compete for top talent, providing them with the tools necessary to grow and thrive in a competitive marketplace.

LocalWork is currently seeking a highly motivated and skilled Inbound Sales Representative to join our dynamic team. This full-time position is based at our office and is not eligible for remote work. As the first point of contact for potential customers, you will play a crucial role in introducing them to the benefits of using LocalWork for their hiring needs.

Job Description

We are looking for a driven Inbound Sales Representative to be the first point of contact for potential AvaHR customers. You will be responsible for responding to inbound leads, running engaging product demos, and guiding prospects through our trial process. Your goal will be to help prospects understand and experience the value of LocalWork, enabling them to solve their recruiting challenges effectively.

Duties and Responsibilities
  • Respond to inbound leads promptly and professionally through phone, email, and video communication.
  • Conduct engaging, live product demos that are tailored to meet each prospect's specific needs.
  • Guide prospects through the trial period, ensuring they understand and appreciate the value and results of using LocalWork.
  • Utilize a consultative sales approach to follow up with leads, address questions, and overcome any objections.
  • Work closely with the Customer Success team to ensure seamless onboarding for new customers.
  • Maintain accurate and up-to-date records of all sales activities and pipeline management in our CRM system (HubSpot).
  • Provide valuable feedback to the product and marketing teams based on insights gained from interactions with customers.
Requirements
  • Minimum of 2 years’ experience in inside sales, sales development representative (SDR), or account management roles, preferably in a SaaS environment.
  • Strong presentation skills, capable of delivering compelling demos over Zoom or other video conferencing platforms.
  • Exceptional communication abilities, including both written and verbal skills.
  • Proven ability to engage in consultative, solution-based selling.
  • High self-motivation with the capability to manage multiple leads and follow-up activities simultaneously.
  • Experience with CRM tools such as HubSpot, Salesforce, or similar platforms.
  • Located near or willing to commute to the office, as this is an in-person role.
Why You'll Love Working Here
  • Competitive salary plus commission structure.
  • A dynamic, supportive team environment with opportunities for professional growth.
  • A chance to make a significant impact on the success of small businesses.
  • Work in an innovative company leading the charge in providing effective hiring solutions to small enterprises.