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Remote Chat Jobs in Phoenix, AZ (NOW HIRING)

Remote Customer Service Specialist

Mesa, AZ ยท Remote

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Remote Customer Service Specialist

Mesa, AZ ยท On-site +1

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Remote Customer Service Specialist

Phoenix, AZ ยท On-site +1

$17 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Remote Customer Service Specialist

Scottsdale, AZ ยท On-site +1

$17.25 - $22.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

Remote Customer Service Specialist

Chandler, AZ ยท On-site +1

$16.75 - $22.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium ... Respond to customer inquiries via phone, email, and chat with professionalism and care * Help ...

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Remote Chat information

See Phoenix, AZ salary details

$9

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How much do remote chat jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote chat in Phoenix, AZ is $24.58, according to ZipRecruiter salary data. Most workers in this role earn between $14.72 and $26.88 per hour, depending on experience, location, and employer.

What is a remote chat job?

Remote chat jobs are positions where employees communicate with customers or clients primarily through online chat platforms rather than over the phone or in person. These roles are often found in customer service, technical support, sales, and online moderation. Remote chat agents typically answer questions, resolve issues, and provide information, all while working from home or any location with internet access. The main advantage of these jobs is the flexibility and convenience they offer, making them popular for people seeking remote work opportunities.

What is a remote chat job?

Remote chat jobs involve providing customer service or support via a chat application. Your job duties in this online job vary slightly depending on the type of support that you provide. A customer service representative works to answer questions and help customers with basic troubleshooting, ordering products or services, or technical issues. You can perform your responsibilities in a remote location using a virtual chat application. If you are unable to assist the customer or client, you refer them to other employees. Remote chat agents either work for a single employer or different companies on a freelance basis.

What are the key skills and qualifications needed to thrive as a remote chat support representative, and why are they important?

To thrive as a Remote Chat Support Representative, you need excellent written communication skills, fast typing abilities, and experience in customer service, often supported by a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and help desk software is typically required. Strong problem-solving, patience, and the ability to multitask effectively are essential soft skills for this role. These skills and qualities are crucial for delivering prompt, accurate, and empathetic support to customers in a virtual environment.

What are some common challenges faced by remote chat support agents and how can they be addressed?

Remote chat support agents often face challenges such as handling multiple conversations simultaneously, maintaining a high level of customer satisfaction without face-to-face interaction, and managing distractions in a home environment. To address these, agents can use tools that help organize chats, follow clear communication guidelines, and set up a dedicated workspace to minimize interruptions. Regular check-ins with team leads and ongoing training sessions also help agents stay connected with their team and up-to-date on best practices.

What is the difference between Remote Chat vs Remote Customer Support Agent?

AspectRemote ChatRemote Customer Support Agent
Primary RoleEngages with customers via live chat to resolve inquiries and provide assistanceHandles customer issues through various channels, including phone, email, and chat
Required SkillsExcellent written communication, problem-solving, multitaskingStrong communication skills, empathy, technical knowledge
Work EnvironmentOnline, computer-based, flexible hoursRemote, often multi-channel, may include shift work
Common CertificationsCustomer service certifications, technical support trainingCustomer service certifications, technical support certifications

Remote Chat specialists focus primarily on live online interactions, providing quick responses via chat. Remote Customer Support Agents may handle multiple channels, including chat, but often involve phone and email support as well. Both roles require strong communication skills and customer service experience, but Remote Chat is more specialized in real-time online engagement, while Remote Customer Support Agents have a broader support scope.

What are the most commonly searched types of Chat jobs in Phoenix, AZ?

The most popular types of Chat jobs in Phoenix, AZ are:

What are popular job titles related to Remote Chat jobs in Phoenix, AZ?

For Remote Chat jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Remote Chat jobs in Phoenix, AZ look for?

The top searched job categories for Remote Chat jobs in Phoenix, AZ are:

What cities near Phoenix, AZ are hiring for Remote Chat jobs?

Cities near Phoenix, AZ with the most Remote Chat job openings:

Infographic showing various Remote Chat job openings in Phoenix, AZ as of August 2026, with employment types broken down into 40% Full Time, 40% Part Time, and 20% Contract. Highlights an 100% Remote job distribution, with an average salary of $51,127 per year, or $24.6 per hour.

Remote Licensed Mental Health Counselor - Full-Time Opportunity with Chat and Change Mental Health

Chat and Change Mental Health

Chandler, AZ โ€ข Remote

$90K - $100K/yr

Full-time

Posted yesterday

New


Job description

Position Overview

Chat and Change Mental Health is seeking a dedicated and compassionate Licensed Professional Counselor (LPC) to join our dynamic team in a fully remote capacity. This full-time position allows you to provide high-quality mental health counseling services to clients across diverse backgrounds from the comfort of your own home, ensuring flexibility to create a work-life balance that suits your needs.

About the Organization

Chat and Change Mental Health is a community-focused organization dedicated to delivering exceptional mental health services. We strive to improve the lives of our clients through compassionate care, innovative treatment strategies, and a commitment to therapeutic excellence. Our mission is to empower individuals by fostering resilience and emotional well-being in a supportive environment. By prioritizing mental health accessibility, we aim to reach and assist those in need throughout Chandler, Arizona, and beyond.

Work Environment

As a fully remote team member, you will operate in a flexible work environment that allows you to choose your hours and manage your caseload from anywhere. Our organization utilizes a user-friendly counselor portal that streamlines scheduling, client management, and telehealth consultations. This digital workspace fosters productivity and allows counselors to focus on delivering personalized client care without geographical limitations.

Key Responsibilities
  • Provide individual mental health counseling sessions through secure video chat platforms, ensuring ethical practices and confidentiality at all times.

  • Implement a variety of evidence-based treatment modalities, such as Cognitive Behavioral Therapy (CBT) and solution-focused techniques, tailored to each clientโ€™s unique needs.

  • Develop comprehensive and individualized treatment plans that promote healing and personal growth, regularly monitoring client progress and adapting strategies as necessary.

  • Guide clients in developing insights into their experiences, emotions, and relationships, fostering greater self-awareness and coping mechanisms.

  • Stay informed on the latest advancements in mental health treatment and integrate best practices into your counseling sessions.

Patient Population / Client Focus

Our counselors work with a diverse range of clients presenting various mental health challenges, including anxiety, depression, trauma, and stress-related disorders. You will engage with individuals from all walks of life, providing a supportive and non-judgmental space for healing. We prioritize matching counselors with clients whose backgrounds and experiences align with their specialties, fostering a strong therapeutic alliance.

Qualifications
  • Masterโ€™s degree in Counseling or a related field from an accredited institution.

  • Active and unrestricted licensure as a Professional Counselor (LPC) in the state of Arizona; please include your license and state details in your application.

  • Ability to work independently without supervision, showcasing strong self-management and decision-making skills.

  • Exceptional interpersonal skills and a compassionate demeanor, vital for establishing rapport with clients.

  • Proficient in utilizing technology for telehealth, ensuring seamless communication and service delivery.

Preferred Experience
  • Previous experience in a remote counseling role is preferred but not required.

  • Knowledge and application of diverse therapeutic techniques suited for various mental health issues.

  • Experience working with specific populations (e.g., adolescents, veterans, or underserved communities) is an asset.

Compensation and Benefits
  • Annual salary ranging from $90,000 to $100,000 based on hours worked, with the potential for growth as your caseload expands.

  • Receive a sign-on bonus upon joining our team.

  • Enjoy the benefits of a completely remote setting, allowing you to work from home while enjoying logistical flexibility.

  • Personalized caseload aligning with your areas of expertise and client demographics for an enriched counseling experience.

  • Utilize our all-in-one counselor portal to effectively manage schedules, client appointments, and telehealth consultations.

  • Receive weekly direct deposits for your earnings and a monthly healthcare stipend for full-time counselors.

Career Growth Opportunities

At Chat and Change Mental Health, we believe in investing in our team members. As a counselor, you will have access to continuous learning opportunities through training sessions, workshops, and professional development resources to refine your skills and stay up-to-date with the best practices in mental health care. Opportunities for leadership positions and special project involvement may arise as you demonstrate your capabilities and commitment to our mission.

Why Join Our Team

Joining Chat and Change Mental Health means becoming part of a supportive and mission-driven organization that values the contributions of every team member. You will have the opportunity to impact lives meaningfully, help clients navigate their mental health journeys, and work in an adaptable environment that promotes work-life balance. If you are looking for a fulfilling role that aligns with your passion for mental health, we invite you to apply.

Application Information

If youโ€™re ready to make a difference, we encourage you to submit your application today! Please provide us with your resume and include details of your licensure along with your application. Donโ€™t miss out on this opportunity to join our dedicated team at Chat and Change Mental Health!