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Inbound Jobs in Phoenix, AZ (NOW HIRING)

Sprouts Farmers Market

Inbound Coordinator

Glendale, AZ · On-site

$18 - $23.25/hr

Overview The Inbound Coordinator spends the majority of their day either entering or extracting information from the computer. They are also responsible for answering phones, scheduling delivery ...

Sprouts Farmers Market

Inbound Coordinator

Glendale, AZ · On-site

$18 - $23.25/hr

Overview The Inbound Coordinator spends the majority of their day either entering or extracting information from the computer. They are also responsible for answering phones, scheduling delivery ...

O'Reilly Auto Parts

Material Handler I - Inbound

Phoenix, AZ · On-site

$16.75 - $20/hr

Inbound, Outbound, Returns, Ocomm, City Counter, and Acquisitions operations within the distribution center. Responsible for processing and moving merchandise while maintaining inventory accuracy ...

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How much do inbound jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for inbound in Phoenix, AZ is $16.45, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $18.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an inbound customer service representative?

To thrive as an Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude are crucial soft skills for building rapport and resolving customer issues effectively. These skills ensure efficient handling of customer inquiries, foster customer satisfaction, and contribute to the company's reputation and success.

What are some common challenges faced by inbound customer service representatives, and how can they effectively address them?

Inbound customer service representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and quickly adapting to new products or policies. To address these, effective representatives develop strong communication and problem-solving skills, remain patient under pressure, and utilize available resources such as knowledge bases and team support. Regular training and feedback sessions also help team members stay updated and improve their performance, fostering a positive work environment and better customer experiences.

What is the difference between Inbound vs Outbound Customer Service Representative?

AspectInbound Customer Service RepresentativeOutbound Customer Service Representative
Primary RoleHandles incoming customer inquiries, support, and service requestsContacts customers proactively for sales, follow-ups, or surveys
Work EnvironmentCall centers, support centers, or online chat platformsSales teams, telemarketing, or outreach departments
Common CredentialsCustomer service certifications, communication skillsSales training, communication skills
Employer UsageCustomer support departments across industriesSales and marketing departments in various industries

Inbound Customer Service Representatives primarily handle incoming customer inquiries and support, focusing on resolving issues and providing assistance. Outbound Representatives proactively contact customers for sales, follow-ups, or surveys. While both roles require strong communication skills, inbound roles emphasize support and problem-solving, whereas outbound roles focus on sales and outreach activities.

What is an inbound role?

An inbound role typically involves managing incoming customer inquiries, leads, or requests, often in sales, customer service, or marketing departments. It requires strong communication skills and familiarity with customer relationship management (CRM) tools to effectively respond and nurture relationships. Inbound roles focus on engaging with prospects or clients who initiate contact with the company.

What are the most commonly searched types of Inbound jobs in Phoenix, AZ?

The most popular types of Inbound jobs in Phoenix, AZ are:

What are popular job titles related to Inbound jobs in Phoenix, AZ?

For Inbound jobs in Phoenix, AZ, the most frequently searched job titles are:

What job categories do people searching Inbound jobs in Phoenix, AZ look for?

The top searched job categories for Inbound jobs in Phoenix, AZ are:

Inbound jobs near you
Infographic showing various Inbound job openings in Phoenix, AZ as of August 2026, with employment types broken down into 92% Full Time, 3% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 76% Physical, 3% Hybrid, and 21% Remote job distribution, with an average salary of $34,218 per year, or $16.5 per hour.

Inbound Coordinator

Sprouts Farmers Market

Glendale, AZ • On-site

$18 - $23.25/hr

Full-time

Posted 22 days ago

Sprouts Farmers Market rating

6.9

Company rating: 6.9 out of 10

Based on 830 frontline employees who took The Breakroom Quiz

25th of 124 rated grocery stores

Job description

Overview

The Inbound Coordinator spends the majority of their day either entering or extracting information from the computer. They are also responsible for answering phones, scheduling delivery appointments and coordinating driver traffic.

This position is based at our Distribution Center in Glendale, Arizona. This role supports the Inbound shift - Wednesday through Saturday schedule, with shifts beginning at 3:00 AM.Responsibilities (Essential Functions)
  • Accurately and efficiently enter data into Sprouts distribution center database systems.
  • Answer and respond to phone calls from carriers and drivers.
  • Prepare and file paperwork such as work orders, bills of lading, shipping order etc.
  • Schedule delivery appointments.
  • Other duties and responsibilities as needed or assigned.
Qualifications (Knowledge, Skills and Abilities & Physical Requirements)
  • High School Diploma or GED. Prefer 1 year experience in the administrative support field.
  • Effective interpersonal, verbal and written communication skills.
  • Ability to successfully manage concurrent projects, multiple priorities, and meet deadlines.
  • Committed to providing excellent customer service, preserve confidential information, be reliable, dependable and organized.
  • Proficiency in MS Office Applications, and internet based systems.
  • Demonstrated ability to work in a fast pace environment and comply with strict time frames and deadlines. Work with a sense of urgency.
  • Accuracy and attention to detail.

Physical Requirements

  • This position will work in a distribution center.
  • Exposure to extreme temperature changes, moisture, noise, odors, and moving equipment.
  • Sitting at a desk for extended periods of time using a PC, phone and other office equipment.
Why Sprouts

Grow with us!

If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer's market setting.  Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts' management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.

Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.

California Residents: We collect information in accordance with California law, please see here for more information.

Employment Type: FULL_TIME

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