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Inbound Jobs in Alabama (NOW HIRING)

Harmon Scrap Metal

Inbound Inspector

Hazel Green, AL · On-site

$18/hr

The Inbound Inspector is also responsible for the safe and efficient movement of traffic in and around the yard while maintaining clear professional communication with customers, truck drivers, and ...

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Inbound information

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$9

$15

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How much do inbound jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for inbound in Alabama is $15.02, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.54 per hour, depending on experience, location, and employer.

What is the difference between Inbound vs Outbound Customer Service Representative?

AspectInbound Customer Service RepresentativeOutbound Customer Service Representative
Primary RoleHandles incoming customer inquiries, support, and service requestsContacts customers proactively for sales, follow-ups, or surveys
Work EnvironmentCall centers, support centers, or online chat platformsSales teams, telemarketing, or outreach departments
Common CredentialsCustomer service certifications, communication skillsSales training, communication skills
Employer UsageCustomer support departments across industriesSales and marketing departments in various industries

Inbound Customer Service Representatives primarily handle incoming customer inquiries and support, focusing on resolving issues and providing assistance. Outbound Representatives proactively contact customers for sales, follow-ups, or surveys. While both roles require strong communication skills, inbound roles emphasize support and problem-solving, whereas outbound roles focus on sales and outreach activities.

What jobs pay 4000 a week without a degree?

In inbound sales or customer service roles, it is possible to earn around $4,000 weekly through commissions, bonuses, or high-volume sales, especially in industries like real estate, insurance, or high-ticket sales. These positions often require strong communication skills, sales experience, and the ability to work independently, with some roles offering performance-based pay structures that can reach this level without a degree.

What are the key skills and qualifications needed to thrive as an Inbound Customer Service Representative, and why are they important?

To thrive as an Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude are crucial soft skills for building rapport and resolving customer issues effectively. These skills ensure efficient handling of customer inquiries, foster customer satisfaction, and contribute to the company's reputation and success.

What are inbound jobs?

Inbound jobs typically involve handling incoming customer inquiries, orders, or support requests, often in call centers, customer service, or sales environments. These roles require strong communication skills and familiarity with customer relationship management (CRM) tools. They focus on responding to existing customer needs rather than outbound outreach.

What jobs make $3,000 a day?

High-earning jobs such as inbound sales managers, real estate brokers, and certain financial traders can earn $3,000 or more per day, often through commissions, bonuses, or profit sharing. These roles typically require specialized skills, experience, and sometimes licensing or certifications, and income can vary based on performance and market conditions.

What does it mean to work inbound?

Working inbound typically refers to a customer service or sales role where employees handle incoming calls, emails, or messages from customers seeking assistance or information. Inbound roles often require strong communication skills and familiarity with customer relationship management (CRM) tools, and they focus on responding to customer needs rather than making outbound sales calls.

What are some common challenges faced by inbound customer service representatives, and how can they effectively address them?

Inbound customer service representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and quickly adapting to new products or policies. To address these, effective representatives develop strong communication and problem-solving skills, remain patient under pressure, and utilize available resources such as knowledge bases and team support. Regular training and feedback sessions also help team members stay updated and improve their performance, fostering a positive work environment and better customer experiences.
What are the most commonly searched types of Inbound jobs in Alabama? The most popular types of Inbound jobs in Alabama are:
Inbound jobs near you

AWBC Inbound Manager 2nd Shift

Books A Million Holding Company

Florence, AL • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Company Description
Books-A-Million, Inc. is the second-largest book retailer in the United States, with more than 200 stores across 32 states and an established e-commerce presence at BooksAMillion.com. The company also operates 2nd & Charles, a new and used bookstore known for its pop-culture focus and buy, sell, and trade model, with over 40 locations in 18 states. Headquartered in Birmingham, Alabama, Books-A-Million began in Florence, Alabama, in 1917 and has grown into a nationally recognized retail brand with more than a century of history. The company continues to expand its retail footprint across both brands through ongoing store growth initiatives.
American Wholesale Book Company, a wholly owned subsidiary of Books-A-Million, supports all Books-A-Million brands through its enterprise distribution and supply chain operation. Located in Florence, Alabama, American Wholesale Book Company is responsible for end-to-end fulfillment and distribution for Books-A-Million's retail and e-commerce channels. As part of its continued growth and modernization, the company is enhancing its warehouse management systems and evaluating additional automation initiatives to improve efficiency, scalability, and service levels. This Manager of Inbound Operations position is based at the American Wholesale Book Company distribution center in Florence, supporting retail and e-commerce operations.
Job Description
As a manager in Inbound operations, leaders will influence their team through a strong emphasis on safety, leadership, problem-solving, teamwork, accountability, and results by creating a positive work environment and providing real-time observations and specific, constructive feedback. Leaders will also ensure operational plans are executed and budgeted goals are achieved. The Inbound operations manager has a sound grasp of all distribution center operations by proactively building a sound understanding of the roles, processes, and challenges of all other DC functional areas. The Inbound operations Manager demonstrates behavior that supports AWBC's core values. The Inbound operations Manager reports directly to the Senior Manager of Inbound Operations.
Roles and Responsibilities
  • Managing and meeting departmental goals
  • Leading up to 45 direct reports
  • Training and mentoring associates
  • Ensure accurate and timely delivery of daily productivity metrics to support operational reporting
  • Maintain accurate labor reporting through daily review and approval of employee timekeeping records
  • Participating in required daily, weekly, and monthly meetings
  • Participate in interviews and selection of qualified hourly associates
  • Lead associates to achieve departmental performance goals
  • Performing other duties as assigned

Qualifications and Education Requirements
  • Bachelor's degree strongly preferred; equivalent combination of education and relevant work experience will be considered

Required Skills and Qualifications
  • Strong analytical and organizational skills with the ability to prioritize effectively
  • Demonstrated ability to lead, motivate, develop, and coach a diverse workforce ranging from highly tenured to newly hired associates
  • Excellent interpersonal skills with the ability to communicate effectively across all experience levels and with internal and external stakeholders
  • Strategic thinker with strong planning skills and the ability to lead and manage change in a dynamic environment
  • Demonstrated ability to quickly adapt to new systems, processes, and operational changes
  • Excellent written and verbal communication skills
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook)

Work Environment Requirements
  • Ability to work in a fast-paced distribution center environment with frequent walking, standing, and occasional sitting
  • Ability to lift, push, pull, or carry up to 50 pounds with or without reasonable accommodation
  • Ability to climb stairs, bend, stoop, kneel, and reach as required to support operational activities
  • Ability to work extended hours, including evenings, weekends, and holidays as business needs dictate
  • Ability to work in environments with varying temperatures, including hot and cold conditions
  • Ability to safely work around powered industrial equipment (e.g., forklifts, pallet jacks, conveyors)
  • Ability to visually monitor operations and read screens, reports, and safety signage
  • Ability to communicate effectively in a noisy distribution center environment
  • Exposure to moving machinery, dust, and typical distribution center conditions

Compensation and Benefits
  • Competitive compensation and comprehensive benefits including medical, dental, and vision coverage
  • 401(k) retirement plan with company match
  • Generous paid time off, including vacation and holidays
  • BAM discounts, pet insurance, and access to the Associate Assistance Fund
  • Free counseling sessions covering mental health, financial, legal, and other personal needs

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