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Inbound Jobs in Alabama (NOW HIRING)

Books A Million Holding Company

Receiving Clerk

Florence, AL · On-site

$14.25 - $17/hr

The Inbound associate reports directly to the Inbound Manager . The Inbound associate performs all stocking/receiving functions including but not limited to: Scanning, counting, unloading trucks ...

O'Reilly Auto Parts

DC Materials Handler - Inbound

Mobile, AL · On-site

$16.50 - $20/hr

Warehouse Team Member Perform proper handling of incoming product to insure accurate and available inventory. Perform all tasks according to best practice procedures. Essential Job Functions Maintain ...

AMBA

Professional Liability Insurance Agent

Auburn, AL · Remote

You'll work with inbound calls and digital leads while making outbound follow-up calls to close business and cross-sell appropriate Property & Casualty products. Your Day-to-Day * Handle inbound ...

AMBA

Professional Liability Insurance Agent

Auburn, AL · Remote

$55K/yr

You'll work with inbound calls and digital leads while making outbound follow-up calls to close business and cross-sell appropriate Property & Casualty products. Your Day-to-Day * Handle inbound ...

AMBA

Professional Liability Insurance Agent

Gadsden, AL · Remote

$55K/yr

You'll work with inbound calls and digital leads while making outbound follow-up calls to close business and cross-sell appropriate Property & Casualty products. Your Day-to-Day * Handle inbound ...

AMBA

Professional Liability Insurance Agent

Gadsden, AL · Remote

$55K/yr

You'll work with inbound calls and digital leads while making outbound follow-up calls to close business and cross-sell appropriate Property & Casualty products. Your Day-to-Day * Handle inbound ...

Books A Million Holding Company

Stocking Clerk 2

Florence, AL · On-site

$14.50 - $17.75/hr

The Inbound associate reports directly to the Inbound Manager. The Inbound associate performs all stocking/receiving functions including but not limited to: Scanning, counting, unloading trucks ...

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How much do inbound jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for inbound in Alabama is $15.02, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.54 per hour, depending on experience, location, and employer.

What is the difference between Inbound vs Outbound Customer Service Representative?

AspectInbound Customer Service RepresentativeOutbound Customer Service Representative
Primary RoleHandles incoming customer inquiries, support, and service requestsContacts customers proactively for sales, follow-ups, or surveys
Work EnvironmentCall centers, support centers, or online chat platformsSales teams, telemarketing, or outreach departments
Common CredentialsCustomer service certifications, communication skillsSales training, communication skills
Employer UsageCustomer support departments across industriesSales and marketing departments in various industries

Inbound Customer Service Representatives primarily handle incoming customer inquiries and support, focusing on resolving issues and providing assistance. Outbound Representatives proactively contact customers for sales, follow-ups, or surveys. While both roles require strong communication skills, inbound roles emphasize support and problem-solving, whereas outbound roles focus on sales and outreach activities.

What are the key skills and qualifications needed to thrive as an inbound customer service representative?

To thrive as an Inbound Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer proficiency is typically required. Patience, active listening, and a positive attitude are crucial soft skills for building rapport and resolving customer issues effectively. These skills ensure efficient handling of customer inquiries, foster customer satisfaction, and contribute to the company's reputation and success.

What are some common challenges faced by inbound customer service representatives, and how can they effectively address them?

Inbound customer service representatives often encounter challenges such as handling high call volumes, managing difficult or upset customers, and quickly adapting to new products or policies. To address these, effective representatives develop strong communication and problem-solving skills, remain patient under pressure, and utilize available resources such as knowledge bases and team support. Regular training and feedback sessions also help team members stay updated and improve their performance, fostering a positive work environment and better customer experiences.
What are the most commonly searched types of Inbound jobs in Alabama? The most popular types of Inbound jobs in Alabama are:
What are popular job titles related to Inbound jobs in Alabama? For Inbound jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Inbound jobs in Alabama look for? The top searched job categories for Inbound jobs in Alabama are:
Inbound jobs near you
Infographic showing various Inbound job openings in Alabama as of August 2026, with employment types broken down into 89% Full Time, 5% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $31,236 per year, or $15 per hour.

DC Materials Handler - Inbound

O'Reilly Auto Parts

Saraland, AL • On-site

$14.25 - $17.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 25 days ago

O'Reilly Auto Parts rating

5.3

Company rating: 5.3 out of 10

Based on 1,884 frontline employees who took The Breakroom Quiz

546th of 730 rated retailers

Job description

Perform proper handling of incoming product to insure accurate and available inventory. Perform all tasks according to best practice procedures.
ESSENTIAL JOB FUNCTIONS
Maintain safety standards while operating and identify unsafe practices and situations.
Unload various types of merchandise from trailers, containers and trucks.
Match skid or box counts to the Proof of Delivery documentation, noting any discrepancies.
Place skids where assigned on or near the dock, remove packing lists, and document Vendor Compliance issues; when necessary, remove parts and place in designated area.
Receive product on assigned batches, stock product from vendors, store returns, warehouse transfer, UPS or other small package shipments.
Properly place product in various types of storage locations from floor level to 72 inches high, if on foot or use the appropriate powered equipment to place product in racking up to building ceiling height.
Research all discrepancies, confirm all corrections have been made, and close the batch which releases the product to inventory.
Follow instructions to acquire product from reserve locations, with and without power equipment then remove and replace product in various types of storage locations.
Team members with experience may be designated as trainers. As a trainer, take ownership of the DC target training program ensuring that all training is conducted according to schedule, and that all documentation is complete. Explain specific job duties/functions to help ensure success of new team members, as well as to convey any departmental or procedural changes to existing team members.
All other duties as assigned.
SKILLS/EDUCATION/EXPERIENCE
Required:
Basic computer skills
Must complete and pass a company-standardized test
Must be able to work well in a team environment
Must be able to read and match numerical and alphabetical characters quickly and accurately
Desired:
High school diploma or equivalent (GED)
Experience in a warehouse environment specifically with alphanumeric or RF directed stocking
Familiar with automotive parts
Advanced computer skills
Fluency in multiple languages (Spanish is highly desired)
O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization.
Total Compensation Package:
  • Competitive Wages & Paid Time Off
  • Stock Purchase Plan & 401k with Employer Contributions Starting Day One
  • Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA)
  • Team Member Health/Wellbeing Programs
  • Tuition Educational Assistance Programs
  • Opportunities for Career Growth

O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable.
Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option , and provide your requested accommodation, and position details.

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