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Implementation Analyst Jobs in Indiana (NOW HIRING)

S&S's Customer Information Systems

This includes performing business process requirements analysis and documentation as well as system configuration, testing, implementation, training and support. The Implementation Consultant is ...

TrueScripts

Director of Implementation

Washington, IN · On-site +1

Certified Business Analyst or PMP certified Project Manager a plus * Experience building scalable processes in a growing organization is highly preferred * Strong knowledge of implementation ...

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$30.9K

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$161.8K

How much do implementation analyst jobs pay per year?

As of Jun 19, 2026, the average yearly pay for implementation analyst in Indiana is $92,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,700.00 and $114,700.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Implementation Analyst, and why are they important?

To thrive as an Implementation Analyst, you need strong analytical skills, project management experience, and a bachelor's degree in business, information systems, or a related field. Familiarity with software implementation tools, CRM or ERP systems, and data analysis platforms—along with certifications like PMP or Six Sigma—are highly valuable. Excellent communication, problem-solving, and client relationship skills help you navigate complex projects and ensure client satisfaction. These abilities are crucial for successfully delivering technical solutions that meet business needs and drive organizational success.

Can you become a BA with no experience?

Becoming a Business Analyst (BA) typically requires some understanding of business processes, data analysis, and communication skills. While prior experience is helpful, entry-level BAs often start with related roles or certifications such as the CBAP or CCBA, and develop skills through training and on-the-job learning.

What Does an Implementation Analyst Do?

An implementation analyst is responsible for conducting data analysis and software testing before program deployment. Your responsibilities in this career are to manage and analyze data to identify and document potential issues. You oversee testing procedures and provide documentation of all persistent problems. Additional duties include providing the client with overviews and workshops on the product, teaching trainers on product functionality, and supporting clients through testing processes to ensure proper functionality after launch. You work with a team to develop, coordinate, and implement projects and task schedules.

What does an implementation analyst do?

An implementation analyst is responsible for planning, coordinating, and executing the deployment of new systems or processes within an organization. They analyze client requirements, develop project timelines, and work with technical teams to ensure successful implementation, often using tools like project management software. Strong communication and problem-solving skills are essential for this role.

How much does an implementation analyst make in the US?

An implementation analyst in the US typically earns a median annual salary of around $65,000 to $85,000, depending on experience, location, and industry. Salaries can vary based on skills such as project management and familiarity with specific software tools, as well as certifications like CBAP or PMP.

What jobs will boom in 2026?

Implementation Analysts are expected to see growth as organizations increasingly adopt new technologies and digital transformation initiatives. Skills in data analysis, project management, and familiarity with enterprise software will be valuable, and certifications like PMP or Six Sigma can enhance job prospects. Overall, roles related to technology implementation and process optimization are projected to expand significantly by 2026.

What are Implementation Analysts?

Implementation Analysts are professionals who manage and oversee the process of introducing new systems, software, or processes within an organization. They work closely with clients and internal teams to ensure that solutions are customized, integrated, and functioning according to requirements. Their responsibilities often include gathering and analyzing client needs, configuring systems, training users, and troubleshooting issues that arise during the rollout phase. They play a crucial role in ensuring a smooth transition and maximizing the effectiveness of new implementations.

How does an Implementation Analyst typically collaborate with clients and internal teams during a project rollout?

As an Implementation Analyst, you’ll serve as a crucial liaison between clients and various internal teams, such as software development, project management, and support. Your responsibilities often include gathering client requirements, translating them into technical specifications, and facilitating clear communication to ensure solutions meet client needs. You'll participate in regular meetings, manage timelines, and help troubleshoot issues, ensuring a smooth and successful implementation process. This collaborative aspect not only builds your technical and interpersonal skills but also gives you valuable exposure to multiple departments within the organization.
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What are popular job titles related to Implementation Analyst jobs in IN? For Implementation Analyst jobs in IN, the most frequently searched job titles are:
Implementation Analyst jobs near you
Infographic showing various Implementation Analyst job openings in Indiana as of June 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 88% In-person, 6% Hybrid, and 6% Remote job distribution, with an average salary of $92,581 per year, or $44.5 per hour.

(Remote) Implementation Consultant

S&S's Customer Information Systems

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 hours ago

Job description

CIS Implementation Consultant
Systems & Software - Remote

Systems and Software is seeking an Implementation Consultant to join our Professional Services team! The ideal candidate is an enthusiastic, team-oriented individual that is dedicated to providing outstanding customer service, has excellent analytical abilities, and thrives on working in a fast-paced environment.

Utilizing industry best practices, methodologies and process controls the Implementation Consultant will be responsible for working with a project team to deliver enQuesta CIS solutions and associated value-added services to both new and existing customers. This includes performing business process requirements analysis and documentation as well as system configuration, testing, implementation, training and support.

The Implementation Consultant is customer-facing and plays a key role in effectively translating customer requirements into solution deliverables. The consultant works closely with project management, customers and internal teams to ensure implementations are completed on time, within scope, and aligned with best practices.

This remote role welcomes candidates anywhere in Canada and the US. Up to 50% of travel is required. A valid passport/visa is needed for travel.
Salary: 70-90K

What your impact will be:

  • Serve as a customer advocate and facilitate communication with other resources including Project Managers, Data Conversion Specialists, Developers, Quality Assurance, Technical Support Analysts, and other Implementation Specialists

  • Perform information collection during the initial discovery process

  • Carry out analysis and document processes based on customer requirements and best practice recommendations within the scope of the project contract

  • Configure the software using approved workflow and business rules

  • Assist the data conversion specialist with data mapping and validation

  • Customize training materials, prepare and deliver training in both remote and classroom-led sessions

  • Provide support during customer testing, product implementation and beyond

  • Identify and mitigate issues and risks that could negatively impact the project

  • Deliver services with high quality and efficiency

  • Contribute to improved levels of employee satisfaction and company success by motivating coworkers and helping to develop their knowledge and skills

Job Relationships

Reports to: Team Lead and Director of Professional Services

Interrelationships: Develop constructive and collaborative relationships with customers, management, co-workers and 3rd party vendors. Interact regularly with members of the Research and Development, Professional Services, and Support Services departments.

What we are looking for?

  • Bachelor's Degree in Business, Accounting, Information Systems, a relatedfieldor equivalent work experience

  • 3+ years of CIS and/or Utility Industry experience

  • Understanding of Meter Reading Head-end Systems

  • Excellent customer service and oral/written communication skills

  • Exceptional problem-solving skills. Must be able to assess information to make autonomous conclusions quickly and effectively

  • Demonstrated ability to listen and interpret requirements, recommendsolutionsand drive/participate in business process analysis sessions with customers

  • Detailed-oriented and conscientious about meeting expectations

  • Positive, proactive, and action-oriented attitude and approach

  • Ability to effectively managea large number oftasks simultaneously, with excellent organizational skills

  • Ability to review error logs & debugging skills

  • Adept at writing SQL queries

  • Familiarity with S&SenQuesta, JIRA, Confluence, and Clarizen is a plus

What we can offer:

  • 3 weeks' vacation and 5 personal days

  • Excellent fringe benefits including Health, Dental, Vision and Life and Disability insurance

  • Employee stock ownership and RRSP/401k matching programs

  • Lifestyle rewards

Location/Travel

This opportunity can be performed remotely or from our office in Winooski, VT.

  • You must be able to travel 50% within North America without restriction in this role

  • A valid passport is needed for travel

About Systems & Software:

Systems and Software (S&S), a division of Harris Computer Systems, is a software development company headquartered in Winooski, VT, that was established in 1973. S&S's single focus is on delivering horizontally and vertically scalable customer service solutions to the utility industry. Our reputation is one of market-leading software, exceptional solution delivery, and a customer-focused organization.

For a utility, a Customer Information System (CIS) is more than just a collection of records, it's a lifeline between the utility and its most important asset, its customers. From turn-on to move-out, no other system will have the impact on the customer experience that the CIS does, so ensuring that this solution offers the breadth of scope and responsiveness that modern consumers require is a critical priority. Through our flagship product, enQuesta, S&S meets this need for our electric, water, sewer and gas customers by combining an intuitive design with powerful technology. The enQuesta solution not only presents a modern, innovative face for the utility to the end customers, but also enables the utilities to take advantage of the solution's open architecture when developing future programs and initiatives.

Clickhere(https://www.ssivt.com/)tolearn more about Systems and Software!

About Harris:

Harrisis a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.

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