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Hourly Epic Help Desk Jobs in Boca Raton, FL (NOW HIRING)

Front Desk Representative

Hollywood, FL · On-site

$13.50 - $16.50/hr

Hourly Contract Position (W2 only) Location: Miramar, FL Duration: 03-04 Months Contract Position ... Greet and help patients by scheduling appointments, maintaining patient records, and answering ...

Front Desk Representative

Miramar, FL · On-site

$13.75 - $16.75/hr

Hourly Contract Position (W2 only) * Onsite * Candidate to be bilingual: Spanish & English * 8AM ... Greet and help patients by scheduling appointments, maintaining patient records, and answering ...

Front Desk Representative

Sunrise, FL · On-site

$14 - $17.25/hr

Hourly Contract Position (W2 only) * Onsite-candidate to be bilingual: Spanish & English Essential ... Greet and help patients by scheduling appointments, maintaining patient records, and answering ...

Front Desk Associate

Coral Springs, FL · On-site

$13.25 - $17.25/hr

Positive, high-energy attitude with a passion for helping others * Team player with strong ... Hourly compensation with incentivized commission structure * Medical, Dental, and Vision Insurance ...

Front Desk Associate

Pompano Beach, FL · On-site

$13.25 - $17/hr

Positive, high-energy attitude with a passion for helping others * Team player with strong ... Hourly compensation with incentivized commission structure * Medical, Dental, and Vision Insurance ...

Front Desk Associate

Plantation, FL · On-site

$13.25 - $17.25/hr

Positive, high-energy attitude with a passion for helping others * Team player with strong ... Hourly compensation with incentivized commission structure * Medical, Dental, and Vision Insurance ...

Front Desk Associate

Hallandale Beach, FL · On-site

$13.25 - $17/hr

Positive, high-energy attitude with a passion for helping others * Team player with strong ... Hourly compensation with incentivized commission structure * Medical, Dental, and Vision Insurance ...

Front Desk Associate

Pompano Beach, FL · On-site

$13.50 - $17.25/hr

Positive, high-energy attitude with a passion for helping others * Team player with strong ... Hourly compensation with incentivized commission structure * Medical, Dental, and Vision Insurance ...

Front Desk Associate

Hallandale Beach, FL · On-site

$13.25 - $17/hr

Positive, high-energy attitude with a passion for helping others * Team player with strong ... Hourly compensation with incentivized commission structure * Medical, Dental, and Vision Insurance ...

Front Desk Associate

Coral Springs, FL · On-site

$13.25 - $17.25/hr

Positive, high-energy attitude with a passion for helping others * Team player with strong ... Hourly compensation with incentivized commission structure * Medical, Dental, and Vision Insurance ...

Front Desk Associate

Fort Lauderdale, FL · On-site

$13.25 - $17.25/hr

Positive, high-energy attitude with a passion for helping others * Team player with strong ... Hourly compensation with incentivized commission structure * Medical, Dental, and Vision Insurance ...

Showing results 21-40

Hourly Epic Help Desk information

See Boca Raton, FL salary details

$12

$21

$32

How much do hourly epic help desk jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for hourly epic help desk in Boca Raton, FL is $21.97, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $24.62 per hour, depending on experience, location, and employer.

What is the difference between Hourly Epic Help Desk vs Hourly Epic Support Specialist?

AspectHourly Epic Help DeskHourly Epic Support Specialist
CertificationsEpic certifications, help desk certificationsEpic certifications, technical support certifications
Work EnvironmentHelp desk, support center, healthcare ITSupport teams, healthcare IT departments
Employer & IndustryHospitals, clinics, healthcare providersHospitals, healthcare organizations, IT support firms

Both roles require Epic certifications and focus on supporting healthcare IT systems. The Hourly Epic Help Desk primarily handles user issues and troubleshooting at the help desk level, while the Hourly Epic Support Specialist may provide more in-depth technical support and system troubleshooting. Both roles are essential in healthcare IT environments, but the Help Desk role is more customer-facing and reactive, whereas the Support Specialist may handle complex technical problems.

What are the key skills and qualifications needed to thrive as an hourly Epic Help Desk professional?

To thrive as an Hourly Epic Help Desk professional, you need a solid understanding of Epic EHR systems, healthcare IT processes, and troubleshooting methodologies, often supported by experience in healthcare environments or relevant certifications. Familiarity with Epic modules, ticketing systems like ServiceNow, and remote support tools is typically required. Strong communication, patience, and problem-solving abilities are crucial for effectively assisting users and resolving complex issues. These skills ensure prompt and accurate user support, minimize system downtime, and maintain the smooth operation of critical healthcare technology.

What are some common challenges faced by hourly Epic Help Desk staff and how can they be effectively managed?

Hourly Epic Help Desk staff often encounter challenges such as managing high volumes of support tickets, troubleshooting a wide range of technical issues, and clearly communicating solutions to users with varying technical backgrounds. Prioritizing tasks, maintaining up-to-date knowledge of Epic systems, and utilizing internal documentation can help address these challenges. Building strong collaboration with clinical and IT teams also ensures timely issue resolution and enhances the overall support experience.

What is an hourly Epic Help Desk?

An Hourly Epic Help Desk is a support service staffed by IT professionals who assist users with issues related to the Epic electronic health record (EHR) system on an hourly basis. These help desk specialists troubleshoot technical problems, answer user questions, and help ensure smooth operation of Epic software for healthcare providers. They may work remotely or onsite, and their support can cover a range of topics, including login issues, workflow guidance, and system errors. The 'hourly' designation typically means they are contracted or billed by the hour rather than salaried.
What job categories do people searching Hourly Epic Help Desk jobs in Boca Raton, FL look for? The top searched job categories for Hourly Epic Help Desk jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Hourly Epic Help Desk jobs? Cities near Boca Raton, FL with the most Hourly Epic Help Desk job openings:

$13 - $16.25/hr

Full-time

Retirement, PTO

Posted 11 days ago


Job description

Join a company where helping people get away helps you get ahead. See just how far you can go. At Hilton Grand Vacations we will help you reach your goals and build your future.

We are looking for a Full Time Front Desk Clerk to join our team at Gulfstream Manor Resort, located in Gulfstream, FL! If you enjoy helping guests and owners, make memories of a lifetime by enjoying vacations, this is an outstanding opportunity for you.

Here's why you will love it here:

  • Driven Compensation
  • Recognition Programs and Rewards
  • Discounted travel rates!
  • 401(k) program with company match.
  • Paid Time off and Paid Sick Days
  • Tuition reimbursement programs
  • Numerous learning and advancement opportunities
  • And more.

Main Responsibilities:

  • Greeting guests and owners on arrival.
  • Check in/out guests.
  • Generates folio and collects payments.
  • Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
  • Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
  • Answering phones and directing calls.
  • Other duties as assigned by your leader.

What are we looking for:

  • Proficient English language
  • Ability to manage multiple responsibilities and prioritize tasks to meet organizational goals and expectations.
  • 6 months' Customer Service Experience.
  • Open and flexible availability, including weekends and holidays.

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

  • Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

What are we looking for:

  • Proficient English language
  • Ability to manage multiple responsibilities and prioritize tasks to meet organizational goals and expectations.
  • 6 months' Customer Service Experience.
  • Open and flexible availability, including weekends and holidays.

Main Responsibilities:

  • Greeting guests and owners on arrival.
  • Check in/out guests.
  • Generates folio and collects payments.
  • Receives housekeeping and maintenance requests or work orders and contacts accurate departmental personnel.
  • Prepares and consistently restocks the front desk with supplies including preparing arrival packets and area information.
  • Answering phones and directing calls.
  • Other duties as assigned by your leader.