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Contract It Support Jobs in Boca Raton, FL (NOW HIRING)

L7 Solutions

IT Support Escalation

Fort Lauderdale, FL · On-site

$55K - $65K/yr

IT Support Escalation - Solve Complex IT Challenges at L7 Solutions! L7 Solutions, a leader in IT and cybersecurity, is seeking an experienced IT Support Escalation to handle advanced technical ...

L7 Solutions

IT Support Escalation

Fort Lauderdale, FL · On-site

$55K - $65K/yr

IT Support Escalation - Solve Complex IT Challenges at L7 Solutions! L7 Solutions, a leader in IT and cybersecurity, is seeking an experienced IT Support Escalation to handle advanced technical ...

L7 Solutions

IT Support Technician

Fort Lauderdale, FL · On-site

$42K - $55K/yr

IT Support Technician - Launch Your Tech Career with L7 Solutions! L7 Solutions, a leading IT and cybersecurity provider, is seeking a skilled IT Support Technician to deliver top-tier technical ...

L7 Solutions

IT Support Escalation

Fort Lauderdale, FL · On-site

$20.50 - $28.25/hr

Responsibilities : • Provide IT support relating to issues with internal systems and network infrastructure. • Support services for Microsoft-related technologies: Windows Server, Exchange, SQL ...

L7 Solutions

IT Support Technician

Fort Lauderdale, FL · On-site

$42K - $55K/yr

IT Support Technician - Launch Your Tech Career with L7 Solutions! L7 Solutions, a leading IT and cybersecurity provider, is seeking a skilled IT Support Technician to deliver top-tier technical ...

L3Harris Technologies

IT Support Technician

Sunrise, FL · On-site

$68K - $127K/yr

Job Title: IT Support Technician Job Code: 40835 Job Location: Greenville, TX; Melbourne, FL; Sunrise, FL; Rochester, NY; Camden, NJ; Fall River, MA; or Salt Lake City, UT Job Schedule: 9/80:

Stefanini

IT Support Specialist

Boca Raton, FL · On-site

Stefanini provides the IT contract resources you need to implement crucial projects, handle short ... Support helpdesk * Microsoft Office * Google Apps * VPN / Remote Connectivity * Mobile Device ...

L3HHCM20

IT Support Technician

Sunrise, FL · On-site

$68K - $127K/yr

Job Title: IT Support Technician Job Code: 40835 Job Location: Greenville, TX; Melbourne, FL; Sunrise, FL; Rochester, NY; Camden, NJ; Fall River, MA; or Salt Lake City, UT Job Schedule: 9/80:

KB Global Inc

IT Support Technician

Pompano Beach, FL · On-site

$20.25 - $27.75/hr

Looking for an IT Support Technician to provide remote and on-site support. The right candidate will be responsible for providing technical support related to computer systems, hardware, software ...

KB Global Inc

IT Support Technician

Pompano Beach, FL · On-site

$20.25 - $27.75/hr

Looking for an IT Support Technician to provide remote and on-site support. The right candidate will be responsible for providing technical support related to computer systems, hardware, software ...

Octagon Talent

IT Support Team Lead

Fort Lauderdale, FL

$20.50 - $28.25/hr

Octagon Talent Solutions is seeking an IT Support Team Lead for one of our explosively growing client companies! This is an exceptional opportunity for a proactive problem-solver who is passionate ...

L7 Solutions

IT Support Agent

Fort Lauderdale, FL · On-site

$14 - $16/hr

Requirements: * Passionate about technology with basic technical knowledge * Comfortable providing phone support to clients * Excellent customer service skills * Clear written and verbal ...

L7 Solutions

IT Support Agent

Fort Lauderdale, FL · On-site

Requirements: * Passionate about technology with basic technical knowledge * Comfortable providing phone support to clients * Excellent customer service skills * Clear written and verbal ...

WheelHouse IT

IT Support Agent

Fort Lauderdale, FL · On-site

$24K - $31K/yr

Requirements: * Passionate about technology with basic technical knowledge * Comfortable providing phone support to clients * Excellent customer service skills * Clear written and verbal ...

WheelHouse IT

IT Support Agent

Fort Lauderdale, FL · On-site

$24K - $31K/yr

Requirements: * Passionate about technology with basic technical knowledge * Comfortable providing phone support to clients * Excellent customer service skills * Clear written and verbal ...

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All JobsContract It Support JobsContract It Support Jobs in Boca Raton, FL

Contract It Support information

See Boca Raton, FL salary details

$13

$23

$35

How much do contract it support jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for contract it support in Boca Raton, FL is $23.79, according to ZipRecruiter salary data. Most workers in this role earn between $19.62 and $26.92 per hour, depending on experience, location, and employer.

What are some common challenges faced by Contract IT Support professionals, and how can they be addressed?

Contract IT Support professionals often encounter challenges such as adapting quickly to new systems, processes, and company cultures, since they may work with multiple clients or move between organizations. Building rapport and trust with permanent staff while understanding each client's unique technical environment is essential. To address these challenges, contract IT support workers should proactively communicate, document their work clearly, and stay up to date with the latest software and troubleshooting techniques. Flexibility and strong problem-solving skills also help ensure smooth transitions and successful project outcomes.

What is a Contract IT Support professional?

A Contract IT Support professional is an information technology specialist hired on a temporary or project basis to assist organizations with their IT needs. Their responsibilities often include troubleshooting technical issues, setting up hardware and software, maintaining networks, and ensuring the smooth operation of computer systems. Unlike permanent staff, contract IT support workers are typically engaged for a specific duration, project, or to cover peak periods. This flexibility allows companies to access specialized skills as needed without long-term commitments. Contract IT support roles can be found in various industries and may involve both onsite and remote work.

What are the key skills and qualifications needed to thrive as a Contract IT Support, and why are they important?

To thrive as a Contract IT Support, you need a strong understanding of computer hardware, software troubleshooting, networking, and commonly a degree or certification such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and standard office and security software is typically required. Excellent problem-solving, communication, and customer service skills help you resolve issues efficiently and build trust with clients. These skills are critical for minimizing downtime, ensuring smooth operations, and delivering high-quality technical support in dynamic business environments.

What is the difference between Contract It Support vs Help Desk Technician?

AspectContract It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+ (often required)CompTIA A+, HDI-SCA (common but not mandatory)
Work EnvironmentContract-based, often on-site or remote, project-focusedHelp desk, support center, remote or on-site
Employer & Industry UsageIT service providers, consulting firms, companies hiring temporary supportCorporate IT departments, MSPs, tech support centers
Search & Comparison IntentLooking for short-term or project-based IT support rolesSeeking entry-level or ongoing technical support roles

Contract It Support roles typically involve short-term, project-based work with specific client needs, often requiring relevant certifications. Help Desk Technicians usually provide ongoing support within a company's IT department or support center, focusing on troubleshooting and customer service. Both roles require similar certifications but differ mainly in employment type and work setting.

What are the most commonly searched types of It Support jobs in Boca Raton, FL? The most popular types of It Support jobs in Boca Raton, FL are:
What are popular job titles related to Contract It Support jobs in Boca Raton, FL? For Contract It Support jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Contract It Support jobs in Boca Raton, FL look for? The top searched job categories for Contract It Support jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Contract It Support jobs? Cities near Boca Raton, FL with the most Contract It Support job openings:
Contract It Support jobs near you
IT Support Technician

IT Support Technician

MHD Communications

West Palm Beach, FL

$55K - $65K/yr

Full-time

Posted 7 days ago

Job description

Reports To
The IT Support Technician will report to the Service Desk Team Lead.
Job Overview
The IT Support Technician role is the foundation of MHD IT support. As the first point of contact with clients, this role sets the tone of communication with the clients, establishes, and maintains the
working relationship. To be successful in this role, the IT Support Technician resolves problems in a timely manner, communicates appropriately with clients, resolve tickets on first contact, resolve
tickets that are escalated from the IT Support Technicians and have the ability to resolve or escalate problem tickets to the Service Desk Team Lead as necessary within established guidelines, as
well as create meaningful and prompt time entries in problem tickets.
Goals:
Meet or exceed SLA times for support work.
Maintain 90%-time utilization rate.
Learn new systems, technologies, and/or procedures to grow in the role, or beyond the role.
Responsibilities and Duties
Always maintain excellent communication and relationships with clients.
Take client requests as they come in.
Create problem tickets and resolve or escalate to Service Desk Team Lead as necessary.
Work problem tickets as scheduled/assigned, escalate as necessary.
Perform onsite work as scheduled/assigned.
Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.
Make sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
Maintain ticket time entries as work is being done.
Maintain or supplement documentation within MHD documentation guidelines.
Follow documented procedures for client system changes.
Submit timesheets at or before the specified time.
Qualifications
This role requires 2-4 years of IT support experience (MSP experience preferred).
Technical skills include knowledge of Microsoft Windows 10 operating system, use and support of Microsoft Office applications, support of common business applications, user account
creation and maintenance in Active Directory / Microsoft 365, ability to follow written instructions, general understanding of networking (wired and wireless), general understanding of
printers, and general understanding of VOIP telephone systems.
An IT Support Technician is a good communicator (both written and oral), is a critical thinker, is detail-oriented, enjoys serving others, and is eager to learn.
Working knowledge of virtualization, VMWare, or equivalent.
Strong knowledge of systems and networking software, hardware, and networking protocols.
Experience with scripting and automation tools.
Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster
recovery protocols.
Certifications are not required. However, basic certifications from such organizations as CompTIA (ITF+, A+, Network+), Cisco (CCT, CCNA), and Microsoft (MS365 Fundamentals, MTA)
will be welcomed accordingly.