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Help Desk System Administrator Jobs in Boca Raton, FL

System One

System Administrator

Riviera Beach, FL

$22 - $42/hr

System Administrator Location: Riviera Beach, FL 100% ONSITE Type: Contract Compensation: $22.00 ... We help clients get work done more efficiently and economically, without compromising quality.

NCCI

Help Desk Analyst

Boca Raton, FL · On-site

$19 - $26/hr

Since 1923, NCCI has been committed to fostering a healthy workers compensation system. We are the ... HOURLY JOB OVERVIEW: At NCCI, we're looking for a Help Desk Analyst to provide first-level ...

NCCI

Help Desk Analyst

Boca Raton, FL · Hybrid

$19.50 - $26.50/hr

Since 1923, NCCI has been committed to fostering a healthy workers compensation system. We are the ... HOURLY JOB OVERVIEW: At NCCI, we're looking for a Help Desk Analyst to provide first-level ...

System One

System Administrator

Riviera Beach, FL · On-site

$22 - $42/hr

System Administrator Location: Riviera Beach, FL 100% ONSITE Type: Contract Compensation: $22.00 ... We help clients get work done more efficiently and economically, without compromising quality.

PDS Tech Commercial

System Administrator

Riviera Beach, FL · On-site

$36 - $42/hr

Secure the Systems Behind Flight - Systems Administrator Opportunity in Riviera Beach, FL Be the ... Apply today and help secure the systems that power the future of flight. Pay Details: $36.00 to $42 ...

Syntricate Technologies

System Administrator

Miramar, FL · On-site

System Administrator Location: Miramar, FL Type: Contract Keywords: APIGEE, Kafka Role Description ... Help troubleshoot and resolve production issues related to the APIGEE platform API Gateway. * Lead ...

Action Labor and Staffing Connection

Be Seen First

IT Help Desk Technician

West Palm Beach, FL · On-site

$24 - $28/hr

The role supports a multi-system environment including TempWorks, Microsoft Dynamics GP (Great ... Strong working knowledge of Windows 10/11, Microsoft 365 admin (Exchange, Teams, OneDrive ...

Aleron

System Administrator

Riviera Beach, FL · On-site

$22 - $42/hr

System Administrator Location: Riviera Beach, FL Employment: Temp (7 months) Industry: Aerospace ... Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent.

Next Step Systems

IT Help Desk Specialist

Boca Raton, FL · On-site

... system and phone. - Properly escalate unresolved queries to the next level of support. - Handle low and mid-level Tier help desk escalations through tickets or phone. - Follow up with customers and ...

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Help Desk System Administrator information

See Boca Raton, FL salary details

$32.7K

$53.1K

$72.6K

How much do help desk system administrator jobs pay per year?

As of May 28, 2026, the average yearly pay for help desk system administrator in Boca Raton, FL is $53,067.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $62,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Help Desk System Administrator, and why are they important?

To thrive as a Help Desk System Administrator, you need a solid understanding of operating systems, network troubleshooting, and user support, often backed by a degree in IT or related field and relevant certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and system monitoring software is typically expected. Strong communication, problem-solving ability, and patience are crucial soft skills for effectively assisting users and resolving technical issues. These skills ensure timely issue resolution, maintain system reliability, and contribute to positive user experiences within the organization.

What are some common challenges faced by Help Desk System Administrators, and how can they be managed effectively?

Help Desk System Administrators often face challenges such as managing a high volume of support requests, troubleshooting diverse technical issues under time pressure, and balancing routine maintenance with urgent problem resolution. Effective time management, strong communication skills, and the ability to prioritize tasks are essential for success in this role. Building a solid knowledge base, collaborating closely with other IT team members, and staying updated on system updates can also help streamline workflows and reduce recurring issues.

What are Help Desk System Administrators?

Help Desk System Administrators are IT professionals who provide technical support and manage computer systems within an organization. They assist users by troubleshooting hardware and software issues, resolving network problems, and maintaining system security. These administrators often serve as the first point of contact for technical concerns, ensuring that all IT-related requests are addressed efficiently. In addition to support, they may also handle system updates, backups, and user account management to keep operations running smoothly.

What is the difference between Help Desk System Administrator vs Help Desk Technician?

AspectHelp Desk System AdministratorHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentManage network systems, servers, and infrastructureAssist end-users with hardware/software issues
ResponsibilitiesMaintain and troubleshoot network/server systems, user accountsRespond to user tickets, resolve basic technical issues

The Help Desk System Administrator focuses on managing and maintaining network and server systems, requiring more advanced certifications and technical skills. In contrast, Help Desk Technicians primarily assist end-users with hardware and software problems, often with entry-level certifications. Both roles are essential in IT support but differ in scope and technical complexity.

What are popular job titles related to Help Desk System Administrator jobs in Boca Raton, FL? For Help Desk System Administrator jobs in Boca Raton, FL, the most frequently searched job titles are:
What job categories do people searching Help Desk System Administrator jobs in Boca Raton, FL look for? The top searched job categories for Help Desk System Administrator jobs in Boca Raton, FL are:
What cities near Boca Raton, FL are hiring for Help Desk System Administrator jobs? Cities near Boca Raton, FL with the most Help Desk System Administrator job openings:
Help Desk System Administrator jobs near you
System Administrator

System Administrator

Save the Water

Fort Lauderdale, FL • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

This is an unpaid volunteer opportunity.

Associates are expected to put in a minimum of 5 hours per week and be responsive to emails within 36 hours.

SUMMARY:

The System Administrator supports the organization’s technology operations, with a focus on administering and optimizing collaboration and project management tools such as Jira, Trello, and Confluence. This includes designing workflows, managing system configurations, and improving cross-team coordination and visibility across projects.

The role works closely with project teams and key stakeholders across the organization to ensure systems are effectively aligned with business needs. The System Administrator identifies opportunities for process improvement, addresses workflow and system gaps, and helps track risks, issues, and assumptions across platforms.

This role also ensures proper documentation of system changes and communicates any misalignments between business processes and tool configurations.

PRIMARY RESPONSIBILITIES:

  • Design, build, and maintain dashboards, reports, and filters in Jira and Trello.
  • Create and manage Jira workflows and Trello boards based on team and project requirements.
  • Develop and maintain Confluence pages and integrate them with Jira and Trello projects.
  • Maintain configurations across Jira, Trello, and Confluence environments.
  • Configure Jira workflows, permission schemes, notification schemes, screen schemes, and Trello board structures.
  • Work with the Systems Administrator (or infrastructure support) to configure, maintain, and upgrade Jira, Trello, Service Desk, and Confluence.
  • Translate business requirements into structured workflows and board systems across Jira and Trello.
  • Ensure projects remain within scope and aligned with defined baselines.
  • Contribute to project status reports and maintain visibility of ongoing work across tools.
  • Track tasks, progress, and updates across Jira and Trello boards.
  • Support the Associate Director, Technology with system-related initiatives.
  • Attend virtual meetings in EST (GMT -4:00) and respond to emails within 36 hours.
  • Perform other related duties as assigned.

QUALIFICATIONS:

  • Experience managing Jira Cloud and/or Jira Server (migration experience preferred).
  • Experience using Trello for task tracking, collaboration, or workflow management is an asset.
  • Strong understanding of Jira workflows, Trello board structures, and system configurations.
  • Ability to configure permissions, custom fields, automation, and integrations across tools.
  • Understanding of nonprofit workflows and budget-conscious solutions preferred.
  • Experience migrating Jira or Trello systems to cloud environments (Azure/AWS preferred).
  • Familiarity with Azure VM setup, database hosting, and cost optimization strategies is a plus.
  • Knowledge of database backup and recovery in cloud environments (preferred).
  • Awareness of data protection standards such as HIPAA and GDPR is an asset.

ADDITIONAL NICE-TO-HAVES:

  • AWS hosting experience (for potential future projects).
  • Familiarity with Confluence administration.
  • Experience integrating Jira or Trello with web platforms or CMS tools (e.g., Webflow).

HOW TO APPLY:

If interested, please submit your resume to newvolunteers@savethewater.org.We would love to hear from you!

Apply