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Help Desk System Administrator Jobs in Boca Raton, FL

Next Step Systems

IT Help Desk Specialist

Boca Raton, FL · On-site

... system and phone. - Properly escalate unresolved queries to the next level of support. - Handle low and mid-level Tier help desk escalations through tickets or phone. - Follow up with customers and ...

Stefanini

Help Desk Specialist

Weston, FL · On-site

Since 1987, Stefanini has been providing offshore, onshore, and nearshore IT services, including application development, IT infrastructure outsourcing, systems integration, consulting and strategic ...

AppleOne

IT Help Desk - Elections

Fort Lauderdale, FL · On-site

$22/hr

Job Summary We are seeking an IT Help Desk - Elections Technician for a temporary election cycle ... systems. - Troubleshoot basic technical issues, document resolutions, and escalate concerns ...

Hose-McCann Telephone Co.

Be Seen First

IT Help Desk Technician

Deerfield Beach, FL · On-site

The IT Helpdesk Technician plays a critical role in ensuring the smooth operation of an ... Basic understanding of computer hardware, operating systems (Windows, macOS), and common software ...

V2Soft

Jr. Systems Administrator

Pompano Beach, FL · On-site

Minimum of 3 years of IT work experience in a technical support, help desk, or junior systems administration role. * Familiarity with ticketing systems, documentation practices, and basic networking ...

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All JobsHelp Desk System Administrator JobsHelp Desk System Administrator Jobs in Boca Raton, FL

Help Desk System Administrator information

See Boca Raton, FL salary details

$32.7K

$53.1K

$72.6K

How much do help desk system administrator jobs pay per year?

As of Sep 14, 2026, the average yearly pay for help desk system administrator in Boca Raton, FL is $53,067.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,200.00 and $62,600.00 per year, depending on experience, location, and employer.

What is a help desk system administrator?

Help Desk System Administrators are IT professionals who provide technical support and manage computer systems within an organization. They assist users by troubleshooting hardware and software issues, resolving network problems, and maintaining system security. These administrators often serve as the first point of contact for technical concerns, ensuring that all IT-related requests are addressed efficiently. In addition to support, they may also handle system updates, backups, and user account management to keep operations running smoothly.

What are the key skills and qualifications needed to thrive as a help desk system administrator?

To thrive as a Help Desk System Administrator, you need a solid understanding of operating systems, network troubleshooting, and user support, often backed by a degree in IT or related field and relevant certifications like CompTIA A+ or Microsoft Certified Solutions Associate (MCSA). Familiarity with ticketing systems, remote desktop tools, and system monitoring software is typically expected. Strong communication, problem-solving ability, and patience are crucial soft skills for effectively assisting users and resolving technical issues. These skills ensure timely issue resolution, maintain system reliability, and contribute to positive user experiences within the organization.

What are some common challenges faced by help desk system administrators, and how can they be managed effectively?

Help Desk System Administrators often face challenges such as managing a high volume of support requests, troubleshooting diverse technical issues under time pressure, and balancing routine maintenance with urgent problem resolution. Effective time management, strong communication skills, and the ability to prioritize tasks are essential for success in this role. Building a solid knowledge base, collaborating closely with other IT team members, and staying updated on system updates can also help streamline workflows and reduce recurring issues.

What is the difference between Help Desk System Administrator vs Help Desk Technician?

AspectHelp Desk System AdministratorHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+ or similar entry-level certifications
Work EnvironmentManage network systems, servers, and infrastructureAssist end-users with hardware/software issues
ResponsibilitiesMaintain and troubleshoot network/server systems, user accountsRespond to user tickets, resolve basic technical issues

The Help Desk System Administrator focuses on managing and maintaining network and server systems, requiring more advanced certifications and technical skills. In contrast, Help Desk Technicians primarily assist end-users with hardware and software problems, often with entry-level certifications. Both roles are essential in IT support but differ in scope and technical complexity.

What are popular job titles related to Help Desk System Administrator jobs in Boca Raton, FL?

For Help Desk System Administrator jobs in Boca Raton, FL, the most frequently searched job titles are:

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The top searched job categories for Help Desk System Administrator jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Help Desk System Administrator jobs?

Cities near Boca Raton, FL with the most Help Desk System Administrator job openings:

Help Desk System Administrator jobs near you

EMR Help Desk Specialist (Hybrid)

West Palm Beach, FL • On-site

Empath Health
Health Care and Social Assistance • 1 - 5K employees
Learn more about Empath Healthexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Empath Health rating

8.5

Company rating: 8.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

Job description

Empath Health is seeking a tech savvy and customer-service-oriented Application Support/EMR Help Desk Specialist to join our team in West Palm Beach. This position is Hybrid.
This full-time position works Monday through Friday, 8:30 a.m. - 5:00 p.m. and has an on call rotation helping ensure patients and families receive a smooth, supportive experience during an important stage of care.
What You'll Do
  • Responsible for EMR (HCHB) user support of clinical applications.
  • Respond to incoming service tickets, troubleshoot issues, and document resolutions
  • Serve as a help desk resource for staff using EMR and related clinical applications, ensuring timely and accurate problem resolution.
  • Assists with diversified projects in support of activities and operations of the EMR and Business Applications Departments

Why Join Empath Health?
  • Fair, Competitive Pay: Your work has value, and we reward it.
  • Comprehensive Benefits: Medical, dental, vision, life, and retirement with company match.
  • Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life
  • Growth That Lasts: Advance through education, training, and tuition reimbursement.
  • A Mission That Matters: Join a team built on kindness, compassion, and Full Life Care for All.

What You'll Need
  • Associate's degree or equivalent preferred.
  • Requires 1 year of experience in a help desk or patient care environment, preferably with Hospice and Home Health billing.
  • Mastery of essential general office procedures including, but not limited to: Outlook Email and Calendar.
  • Healthcare terminology and systems preferred.
  • Skilled in extracting and compiling data; able to format tables, graphs, slides, and statistical reports.
  • Experience with EMR required (Home Care Home Base preferred)

What You'll Find at Empath Health
Unified in empathy, we serve our communities through extraordinary Full Life Care for All.
Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support.
Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life.
At Empath Health, you'll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life's journey more meaningful.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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