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Help Samsung Technical Support Jobs in Boca Raton, FL

AEG

Help Desk Technician

Miami Gardens, FL · On-site

$18.25 - $24.75/hr

Help Desk Technician Department: Information TechnologyDirect Supervisor: Sr. Systems ... The IT Support Technician will provide first-line and desktop-level technical support for Windows ...

Hose-McCann Telephone Co.

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IT Help Desk Technician

Deerfield Beach, FL · On-site

Proven experience in a technical support or helpdesk role. * Basic understanding of computer hardware, operating systems (Windows, macOS), and common software applications. * Familiarity with ...

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All JobsHelp Samsung Technical Support JobsHelp Samsung Technical Support Jobs in Boca Raton, FL

Help Samsung Technical Support information

See Boca Raton, FL salary details

$13

$24

$42

How much do help samsung technical support jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for help samsung technical support in Boca Raton, FL is $24.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $26.92 per hour, depending on experience, location, and employer.

What is the difference between Help Samsung Technical Support vs Help Desk Technician?

AspectHelp Samsung Technical SupportHelp Desk Technician
CredentialsTypically requires technical certifications or product-specific trainingOften requires CompTIA A+ or similar certifications
Work EnvironmentCustomer service centers, technical support lines, online chatIT departments, corporate offices, remote support
Employer & IndustryElectronics manufacturers, tech companies, retailIT service providers, corporate IT departments
Common Search & ComparisonYesYes

Help Samsung Technical Support primarily focuses on assisting customers with Samsung products, requiring specialized product knowledge and certifications. Help Desk Technicians provide broader IT support across various hardware and software issues within organizations. While both roles involve troubleshooting and customer service, Samsung support is product-specific, whereas Help Desk Technicians handle general IT problems.

What are popular job titles related to Help Samsung Technical Support jobs in Boca Raton, FL?

For Help Samsung Technical Support jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Help Samsung Technical Support jobs in Boca Raton, FL look for?

The top searched job categories for Help Samsung Technical Support jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Help Samsung Technical Support jobs?

Cities near Boca Raton, FL with the most Help Samsung Technical Support job openings:

Help Samsung Technical Support jobs near you
Infographic showing various Help Samsung Technical Support job openings in Boca Raton, FL as of September 2026, with employment types broken down into 88% Full Time, and 12% Contract. Highlights an 90% In-person, and 10% Remote job distribution, with an average salary of $51,414 per year, or $24.7 per hour.

Technical Support Specialist

Fort Lauderdale, FL • Remote

BIS Digital
Software Development • 1 - 10 employees
Learn more about BIS Digitalexternal

Full-time

Re-posted 24 days ago

Job description

Position:

Technical Support Specialist

The technical support specialist will perform various roles related to ensuring outstanding customer support is delivered. The call center specialist will answer incoming call queries from customers and help troubleshoot remotely. They will demonstrate strong knowledge of Audio/video products and solutions. The specialist will work with help desk manager to ensure adequate and accurate coverage of help desk support is always available; as well ensure best practices are enlisted when additional on site help is requested. The specialist may be asked to assist with other projects both internally and at external customer locations.

The responsibilities of the Technical Support Specialist include but are not limited to the following:

  • Answer incoming calls and respond to customer emails in a timely manner.
  • Provide technical insight to answer and resolve customer queries.
  • Leverages all available resources to provide the best information.
  • Follows all established processes regarding request for onsite service.
  • Maintains awareness of those assigned to support the call queue.
  • Appropriately escalates issues to supervisors.
  • Routes call appriately as requested.
  • Stays current on AV products and solutions serviced by the organization.
  • Leverages remote desk top technology to assist with remote software installations
  • Other related duties as assigned