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Hospitality Jobs in Decatur, GA (NOW HIRING)

Captain D's

Hospitality Specialist

Norcross, GA · On-site

$12 - $14/hr

We are looking for a qualified and responsible Hospitality Specialist to manage all transactions with our customers efficiently and accurately. A good job candidate is a person who is willing to ...

Captain D's

Hospitality Specialist

Norcross, GA

$12 - $14/hr

We are looking for a qualified and responsible Hospitality Specialist to manage all transactions with our customers efficiently and accurately. A good job candidate is a person who is willing to ...

Captain D's

Hospitality Specialist

Marietta, GA

$11 - $13/hr

We are looking for a qualified and responsible Hospitality Specialist to manage all transactions with our customers efficiently and accurately. A good job candidate is a person who is willing to ...

Chick-Fil-A

Hospitality Team Member

Dunwoody, GA · On-site

$14/hr

As a Hospitality Professional , you'll help create Great People, Great Food, and Great Service -the foundation of everything we do. Role Overview Restaurant Team Members are responsible for ...

Chick-Fil-A

Hospitality Team Member

Atlanta, GA · On-site

$14/hr

As a Hospitality Professional , you'll help create Great People, Great Food, and Great Service -the foundation of everything we do. Role Overview Restaurant Team Members are responsible for ...

IBS Software

Sales Director, Hospitality

Atlanta, GA

Our hospitality software division, provides distribution and connectivity to over 36,000 properties, including 4 of the 5 largest hotel brands. Certified as a Great Place to Work, IBS Software has a ...

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Hospitality information

See Decatur, GA salary details

$24.9K

$56.4K

$81K

How much do hospitality jobs pay per year?

As of May 31, 2026, the average yearly pay for hospitality in Decatur, GA is $56,350.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $67,400.00 per year, depending on experience, location, and employer.

What Is a Hospitality Job?

Hospitality jobs are customer service positions at hotels, restaurants, events, and other areas of the tourism industry. Opportunities vary and encompass all jobs at the locations, with employees working together to satisfy the customer’s needs. The hospitality industry includes positions such as the cleaning and serving staff at a restaurant, bouncers and equipment handlers at a concert, and the crew and captain of a cruise ship.

What are the key skills and qualifications needed to thrive in hospitality, and why are they important?

To thrive in hospitality, strong customer service skills, attention to detail, and a relevant diploma or degree in hospitality management are essential. Familiarity with property management systems (PMS), reservation software, and point-of-sale (POS) systems is typically required. Exceptional communication, teamwork, and problem-solving abilities set standout professionals apart in this field. These skills and qualities are crucial for delivering memorable guest experiences and ensuring smooth daily operations in a dynamic environment.

What are some common challenges faced in hospitality roles, and how can I best prepare to handle them?

Professionals in hospitality often encounter challenges such as managing high guest expectations, handling difficult customers, and adapting to fast-paced or unpredictable work environments. Being proactive, maintaining clear communication, and developing strong problem-solving skills can help you address these challenges effectively. Additionally, flexibility and teamwork are crucial, as you'll frequently collaborate with colleagues across different departments to ensure seamless operations and exceptional guest experiences.

What is hospitality?

Hospitality refers to the friendly and generous reception and entertainment of guests, visitors, or customers. In a professional context, it encompasses a variety of services provided by hotels, restaurants, resorts, and other establishments that cater to the comfort and needs of people away from home. The hospitality industry includes roles in accommodation, food and beverage, travel, and event management, all focused on delivering excellent customer experiences. Working in hospitality typically requires strong interpersonal skills, adaptability, and a passion for service.

What is the difference between Hospitality vs Front Desk Agent?

AspectHospitalityFront Desk Agent
Required CredentialsVaries; often includes hospitality management or customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentHotels, resorts, event venues, restaurantsHotels, motels, resorts, front office areas
Employer & Industry UsageBroad; includes hospitality, tourism, event managementSpecific to hotel front desk operations
Common Search & ComparisonYesYes

Hospitality is a broad industry encompassing various roles in hotels, restaurants, and event venues, focusing on guest experience and service. A Front Desk Agent is a specific role within the hospitality industry, primarily responsible for guest check-in/out, reservations, and customer service at the front desk. While hospitality covers a wide range of positions, the Front Desk Agent role is more specialized and focused on front-line guest interactions.

More about Hospitality jobs
What are the most commonly searched types of Hospitality jobs in Decatur, GA? The most popular types of Hospitality jobs in Decatur, GA are:
What are popular job titles related to Hospitality jobs in Decatur, GA? For Hospitality jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Hospitality jobs in Decatur, GA look for? The top searched job categories for Hospitality jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Hospitality jobs? Cities near Decatur, GA with the most Hospitality job openings:
Hospitality jobs near you
Infographic showing various Hospitality job openings in Decatur, GA as of May 2026, with employment types broken down into 71% Full Time, 28% Part Time, and 1% Temporary. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $56,350 per year, or $27.1 per hour.
Hospitality Specialist

Hospitality Specialist

Captain D's

Norcross, GA • On-site

$12 - $14/hr

Full-time

Posted 10 days ago

Captain D's rating

4.6

Company rating: 4.6 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

85th of 104 rated fast food restaurants

Job description

We are looking for a qualified and responsible Hospitality Specialist to manage all transactions with our customers efficiently and accurately.
A good job candidate is a person who is willing to learn their way around our register and can easily operate it. Their main responsibilities include taking orders and accepting payments and providing receipts, making sure all transactions run smoothly and every customer is satisfied with the service.
The Front Counter / Hospitality Specialist we would like to employ must be able to interact with our customers in a friendly manner, and provide assistance should any customer require it. Excellent communication skills are paramount to help us continue to provide stellar customer service and provide all of our visitors with an outstanding experience.
A qualified candidate must also be able to follow instructions and be a successful member of our team. Previous experience is an advantage, and solid math and multitasking skills are a must.

Benefits:

Here's what we have to offer you:

* Schedule flexibility

* Competitive pay

* Fun place to work

* Meal benefits

* Employee Referral Program - it pays to have friends!

* Clear path for growth and career advancement

Main responsibilities of a Front Counter / Hospitality Specialist:

Greeting Customers and Welcoming customers to the restaurant

Managing transactions, making sure pricing is accurate

Accepting payments and providing receipts

Requesting Customer Service Surveys

Bagging purchased goods

Responsibilities of a Front Counter / Hospitality Specialist:

Greeting customers when entering and leaving the premises

Managing transactions using our register system

Entering orders making sure pricing and quantities are accurate

Accepting payments in cash, credit or check

Providing change and receipts

Requesting Customer Service Surveys from guests

Processing returns and refunds, and resolving customer complaints - do everything to take care of our guests

Upselling and cross-selling products when appropriate

Front Counter / Hospitality Specialist Job Requirements:

Must be enthusiastic and friendly

Must be guest focused - have the desire to help and serve others

Must be willing to learn and grow

Experience with POS systems and registers is preferred but not required

Good math skills

Excellent communication skills

Must have the ability to effectively resolve guest complaints while maintaining your composure

What makes Captain D's a great place to work? It's our people. We understand that our employees are our greatest asset. We are committed to developing and empowering our people, providing a stable, safe and enjoyable work environment for everyone to achieve their greatest potential. And our culture proves it.
Captain D's hires employees with potential career advancement in mind. Whether you have years of experience as Restaurant Manager or you are a high energy, motivated leader just starting your career in Restaurant Management, we have opportunities for you! We offer excellent training and development programs that will hone your leadership skills and provide you with the tools and skillset to achieve a lifetime of success.
As a Manager, you will be responsible for all aspects of your restaurant's operation. Managers are accountable for strategic planning, driving sales, staffing, controlling costs, achieving operations standards, leading teams and developing future leaders.

Education:no requirementsEmployment Type: FULL_TIME

What Captain D's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Captain D's logo

About Captain D's

Sourced by ZipRecruiter

We are an industry leading fast casual restaurant chain that has been serving guests great food for over 50 years. The food and service are awesome.

Industry

Restaurants

Company size

1,001 - 5,000 Employees

Headquarters location

Nashville, TN, US

Year founded

1969

Social media

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