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Best Western Hotel Jobs in Decatur, GA (NOW HIRING)

Front Desk Agent

Alpharetta, GA

$13.50 - $17/hr

Works closely with all hotel departments to ensure the highest quality of customer service ... Currently, GF partners with Hilton, Marriott,Hyatt, IHG, Choice, Wyndham, Best Western, among ...

... hotel, and life sciences. Across 35 offices nationwide, our team is united by a culture that ... The director will ensure operational excellence and best-in-class standards relating to methodology ...

... hotel, and life sciences. Across 35 offices nationwide, our team is united by a culture that ... best practices, and/or client requirements. * Develop operating and capital budgets, track ...

Best Western Hotel information

What are common challenges faced by front desk agents at Best Western Hotels, and how can they overcome them?

Front desk agents at Best Western Hotels often face challenges such as managing high guest volumes during peak check-in/check-out times, handling guest complaints, and coordinating with housekeeping and maintenance staff to ensure guest satisfaction. To overcome these challenges, agents rely on strong communication and problem-solving skills, as well as familiarity with hotel management systems. Effective teamwork and adaptability are key, as is a customer-focused attitude to create a positive guest experience even during busy or stressful periods.

What are Best Western Hotel employees responsible for?

Best Western Hotel employees are responsible for providing excellent customer service to guests, ensuring that rooms and facilities are clean and well-maintained, and assisting with guest check-in and check-out processes. They may work in various roles such as front desk staff, housekeeping, maintenance, or management. Their duties also include addressing guest inquiries, resolving issues promptly, and upholding the standards and brand reputation of Best Western Hotels.

What are the key skills and qualifications needed to thrive as a Best Western Hotel Front Desk Agent, and why are they important?

To thrive as a Best Western Hotel Front Desk Agent, you need excellent customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with hotel property management systems (PMS), reservation software, and point-of-sale (POS) systems is often required. Strong interpersonal skills, problem-solving abilities, and a positive attitude help create a welcoming environment for guests. These skills ensure smooth guest experiences, efficient operations, and high guest satisfaction, which are vital for the hotel's reputation and success.

What is the difference between Best Western Hotel vs Front Desk Agent?

AspectBest Western HotelFront Desk Agent
CredentialsHigh school diploma or equivalent; hospitality certificationsHigh school diploma; customer service experience
Work EnvironmentHotel front desk, guest services, hospitality settingHotel lobby, guest check-in/out, customer interaction
Industry UsageHotel chains, hospitality industryHotels, resorts, hospitality establishments

The Best Western Hotel is a hospitality establishment that employs Front Desk Agents to manage guest check-ins, reservations, and customer service. While the hotel provides the environment, the Front Desk Agent is the role responsible for daily guest interactions. Both are integral to hotel operations, with the hotel serving as the employer and the agent as the key staff member.

What job categories do people searching Best Western Hotel jobs in Decatur, GA look for? The top searched job categories for Best Western Hotel jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Best Western Hotel jobs? Cities near Decatur, GA with the most Best Western Hotel job openings:
Infographic showing various Best Western Hotel job openings in Decatur, GA as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 18% Part Time, and 6% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution.

$70K/yr

Full-time

Re-posted 26 days ago


Job description

Wyndham Atlanta Buckhead Hotel & Conference Center is seeking an experienced and results-oriented Food & Beverage Manager to lead restaurant, bar, banquet, and conference center operations. This highly visible leadership role is responsible for delivering exceptional guest experiences, driving revenue growth, managing financial performance, and developing a strong service culture across multiple food and beverage outlets.


The ideal candidate is a hands-on leader with experience in both restaurant and banquet operations within a hotel, conference center, or large-scale hospitality environment.


Compensation:

$65,000 - $70,000 yearly


Responsibilities:

What You’ll Do

  • Lead daily operations for the restaurant, bar, and banquet/event functions
  • Drive guest satisfaction scores and service excellence
  • Oversee banquet execution for meetings, conferences, and social events
  • Manage labor, scheduling, and cost controls to meet financial goals
  • Train, coach, and develop a high-performing F&B team
  • Partner with the Culinary and Sales teams to enhance offerings and maximize revenue
  • Monitor inventory, purchasing, and food & beverage costs
  • Ensure compliance with health, safety, and alcohol service standards
  • Analyze performance metrics and implement strategies to improve profitability



Qualifications:

What We’re Looking For

  • 3–5+ years of Food & Beverage management experience (hotel or full-service restaurant)
  • Strong background in both restaurant operations and banquet/events
  • Proven leadership skills with a hands-on management style
  • Experience managing P&L, labor costs, and inventory
  • Excellent communication, organization, and problem-solving abilities
  • Ability to work a flexible schedule (nights, weekends, holidays)


Preferred Qualifications

  • Hotel or conference center experience
  • Familiarity with Wyndham or branded hotel standards
  • ServSafe and alcohol service certification


Apply Now

If you're a passionate hospitality leader who thrives in both restaurant and banquet environments, we’d love to connect!




About Company

The Wyndham Atlanta Buckhead Hotel & Conference Center is located at 3405 Lenox Road NE, Atlanta, GA 30326.

At GF, we believe that people are the key to our success. We offer health insurance, paid time off, ongoing learning opportunities, competitive compensation, plus a great culture.

GF Hotels & Resorts is an award-winning full-service ownership and management company that specializes in hotels, resorts, golf courses, and other related hospitality assets. Since its founding in 1988, GF has operated over 800 properties in 46 states. Currently, GF partners with Hilton, Marriott, Hyatt, IHG, Choice, Wyndham, Best Western, among others, as well as individual properties. With its award-winning approach to maximizing guest satisfaction, GF has been recognized as one of the top management companies in the industry.